United Disability Desk - Canceling Exit Row for O2 Concentrator
Jan 12, 2015, 3:16 pm
#1
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United Disability Desk - Canceling Exit Row for O2 Concentrator
If I want to use my authorized O2 concentrator on the long overwater leg of an international that's fine -- I stay out of the exit row.
But on an upcoming flight on the domestic leg, I'm in the exit row and it's the only seat (except center) that's showing as available.
I would like to just elect NOT to use the O2 concentrator as I don't really need it for shorthaul flights.
I have found, though, that United pulls me out of an exit row whether I intended to use the O2 concentrator as they require notification in advance and they flag me in the PNR as "disabled" or whatever the flag is.
I would like to call UA and insist that allow me to keep my exit row seat on the flight where I don't intend to use it. I only need to use it when I sleep, and even then it's just a nice to have item, not an inperative. Do you think I'd have any luck with this, or is it just either or for all legs on the PNR.
But on an upcoming flight on the domestic leg, I'm in the exit row and it's the only seat (except center) that's showing as available.
I would like to just elect NOT to use the O2 concentrator as I don't really need it for shorthaul flights.
I have found, though, that United pulls me out of an exit row whether I intended to use the O2 concentrator as they require notification in advance and they flag me in the PNR as "disabled" or whatever the flag is.
I would like to call UA and insist that allow me to keep my exit row seat on the flight where I don't intend to use it. I only need to use it when I sleep, and even then it's just a nice to have item, not an inperative. Do you think I'd have any luck with this, or is it just either or for all legs on the PNR.
Jan 15, 2015, 12:05 am
#3
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If you get the right agent they can add the O2 concentrator on specific segments, rather than the entire trip, but with SHARES that may still kick you out of the exit row. Many of the good long term agents have left the department with the last round of buy outs.
It took me a while to figure out that SHARES has O2 concentrators lumped in with all other respiratory equipment and when it is in your record it prevents you from checking in online. I spoke with one agent who took my bipap off the record, I checked in on line, then she added it back to the record. Perhaps you can find an agent who will do that for you.
It took me a while to figure out that SHARES has O2 concentrators lumped in with all other respiratory equipment and when it is in your record it prevents you from checking in online. I spoke with one agent who took my bipap off the record, I checked in on line, then she added it back to the record. Perhaps you can find an agent who will do that for you.
Jan 20, 2015, 2:16 pm
#4
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I don't think it's much of a worry; flight attendants announce exit requirements and are required to find alternate seating for those who aren't capable or comfortable with being charged with carrying out exit row duties - assuming contacting the airline, checking in, gate checking haven't taken care of the issue when you mention it.