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Old Aug 27, 12, 9:03 pm   #1
Original Poster
Join Date: Feb 2004
Location: SFO
Programs: UA no status and proud of it
Posts: 561
Question use airport wheelchair without hiring a pusher

We flew out of Oakland, California last week on Southwest. They have plenty of wheelchairs lining up by the checking-in counters, just like the shopping carts at grocery stores. So the travel companions can push the wheelchair, and do not have to hire a airport staff to do that. I love this arrangement, since we can take our time push the wheelchair and browse the shops along the way to the gate.
We will be flying out of SFO on United in a few weeks. Does anyone know if we can just ask for the wheelchair, and push the wheelchair ourselves?
Mama is offline   Reply With Quote
Old Aug 29, 12, 4:37 pm   #2
Join Date: Jun 2001
Location: Atlanta, GA
Programs: DL Gold Medallion, AA
Posts: 1,468
It won't be a problem - I've done it with elderly relatives many times. Go through the Special Assistance line for the initial ID check, and sometimes you'll be directed to a line for wheelchair users. If your husband can walk through the scanner, it will save an intrusive patdown, assuming he doesn't alarm.
Georgia Peach is offline   Reply With Quote
Old Aug 30, 12, 11:20 am   #3
Moderator: Women Travelers and Disability Travel
Join Date: Sep 2004
Location: DEN
Posts: 1,862
Do be aware, though, that it's airport specific. I've encountered 3 variations in the US:
  1. Airport chairs can only be pushed by an employee
  2. Airport chairs can be "checked out" by leaving an ID or deposit - this is pretty useless as you have to bring the chair back to get your ID back
  3. Airport chairs can be pushed by anyone

This may not be an exhaustive list.
Katja is offline   Reply With Quote
Old Jan 13, 13, 1:47 pm   #4
Join Date: May 2003
Location: PGA
Programs: Expedia All Your Booking Channels Are Belong To Us Club
Posts: 5,023
Ditching those surly, tip-hustling airport wheelchair pushers is an art form for us. It's harder to do on departure -- you have to get the chair to begin with -- but on arrival, when the chair is waiting at the jetway, I'm not going to stand there and wait for a pusher to show up maybe 20 minutes from now, maybe never.

Danger! Do not self-push a wheelchair on a moving walkway. If the chair won't go over the bump at the end of the walkway, you risk a pileup of human bodies behind you.
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Old Jan 23, 13, 3:43 am   #5
Join Date: May 2005
Location: Sydney Australia
Programs: Qantas, Gold Passport, SPG
Posts: 101
I love that I am Australian. It would never occur to me in a million years to tip someone supplied by the airline to assist disabled passengers.

Whatever happened to saying "thanks mate" and flashing them a big smile?
keiko is offline   Reply With Quote
Old Feb 5, 13, 8:33 pm   #6
Join Date: Nov 2006
Posts: 159

I have to laugh about the tip-hustling--it can really get out of hand! I broke my ankle abroad and had to have wheelchair assistance to get home. No problem in Madrid--my husband was allowed to push me all over the airport. In Germany, for the connecting flight, I was denied wheelchair assistance alltogether because I hadn't ordered it 24 hours in advance. (Sheesh...) But it was in my home airport, Seattle, that I first experienced the tip-hustle. My pusher began right away, "This job hardly pays anything, we depend on tips." I made sympathetic noises. She continued, "Yes, you wouldn't believe that some people don't tip at all!" Then she escalated to "Some guy only gave me three dollars this morning. I almost threw it in his face!" Finally we were at baggage claim and she held out her hand. I would have given her a 10 dollar tip, since she did wheel me through the customs and immigration line, but her constant whining reduced the tip to 5 bucks. She probably complained to her next client, though for the record, she didn't throw it in my face!

To be fair to her, my guess is that recently-injured people are the least likely to know the tipping regime...

Since then, I've needed wheelchair assistance several times for travel. I don't mind tipping, though I wish that these folks were paid a living wage. And I really don't want to be told over and over that tipping is expected.
flitcraft is offline   Reply With Quote
Old Feb 6, 13, 8:50 am   #7
Join Date: Mar 2003
Location: IAD
Programs: United MP
Posts: 6,988
If they wheeled you through the customs and immigration line then they were just doing their job. They hadn't yet done anything worthy of a tip.
DeafFlyer is offline   Reply With Quote


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