They don't take Amex -- What do you do?
#76
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I can deal with small businesses not taking Amex - although I suspect my CSR costs them almost as much.
What really tees me off are businesses that are cash only, and have an ATM for my 'convenience'. Seriously, they won't pay a 20-25 cent commission on my $10 order, but will gleefully accept $2-$3 for me to use their ATM.
Maybe this has nothing to do with the credit card commissions and more to do with keeping revenue off the books and tax returns...
What really tees me off are businesses that are cash only, and have an ATM for my 'convenience'. Seriously, they won't pay a 20-25 cent commission on my $10 order, but will gleefully accept $2-$3 for me to use their ATM.
Maybe this has nothing to do with the credit card commissions and more to do with keeping revenue off the books and tax returns...
As for AmEx not being accepted, keep in mind that some/most businesses likely pay a lot less in aggregate for Visa/MC once debit cards are taken into account. Despite the US having a reputation for being a heavy user of credit, debit cards are still used far more often outside of groups such as FT; those also cost less to run than credit cards. For some businesses, AmEx might very well add little value relative to their extra cost, especially nearly all people with one probably have at least a debit card on them as well.
#77
Join Date: May 2006
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Being cash only at least means that said business is actually putting their money where their mouth is, unlike a lot of places that try to have their cake and eat it too (charging extra for using cards and/or disallowing them under $10, for example).
As for AmEx not being accepted, keep in mind that some/most businesses likely pay a lot less in aggregate for Visa/MC once debit cards are taken into account. Despite the US having a reputation for being a heavy user of credit, debit cards are still used far more often outside of groups such as FT; those also cost less to run than credit cards. For some businesses, AmEx might very well add little value relative to their extra cost, especially nearly all people with one probably have at least a debit card on them as well.
As for AmEx not being accepted, keep in mind that some/most businesses likely pay a lot less in aggregate for Visa/MC once debit cards are taken into account. Despite the US having a reputation for being a heavy user of credit, debit cards are still used far more often outside of groups such as FT; those also cost less to run than credit cards. For some businesses, AmEx might very well add little value relative to their extra cost, especially nearly all people with one probably have at least a debit card on them as well.
I can deal with small businesses not taking Amex - although I suspect my CSR costs them almost as much.
What really tees me off are businesses that are cash only, and have an ATM for my 'convenience'. Seriously, they won't pay a 20-25 cent commission on my $10 order, but will gleefully accept $2-$3 for me to use their ATM.
Maybe this has nothing to do with the credit card commissions and more to do with keeping revenue off the books and tax returns...
What really tees me off are businesses that are cash only, and have an ATM for my 'convenience'. Seriously, they won't pay a 20-25 cent commission on my $10 order, but will gleefully accept $2-$3 for me to use their ATM.
Maybe this has nothing to do with the credit card commissions and more to do with keeping revenue off the books and tax returns...
I do agree on cash only. Any remotely savvy business knows that the overall costs of handling cash can actually be more expensive. It is strictly a way to avoid paying taxes, or even to make an extra bit by pocketing sales tax.
Maybe they did a search and it popped up?
#78
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For me, it's pretty simple... if the place doesn't take Amex, it's off the list. I usually carry a MC also, so at least I can finish the transaction... but then it's off the list. Places that take cash only, I will just walk out.
#79
Join Date: Jan 2014
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For the most part, cash only is a non-starter for me. There are exceptions, but they're that: Exceptions.
Aside from that I've got a hierarchy of cards that I tend to prefer (or not prefer, as the case may be) and only one is an Amex (I've got an Amex, a Visa, and a MC in the mix...I've always at least had a Visa and a Mastercard with me since my first trip to Canada when Mastercard was all a lot of places took.
As to how things come up, sometimes Google comes up with the strangest hits for a string.
Aside from that I've got a hierarchy of cards that I tend to prefer (or not prefer, as the case may be) and only one is an Amex (I've got an Amex, a Visa, and a MC in the mix...I've always at least had a Visa and a Mastercard with me since my first trip to Canada when Mastercard was all a lot of places took.
As to how things come up, sometimes Google comes up with the strangest hits for a string.
#81
Join Date: Oct 2013
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I get that this can be more of a nuisance for some people. For example, if I were traveling on business with instructions to use a company Amex card, using a personal Visa/MC could add an extra step or two to the expense claims process. I could well see choosing a different restaurant-- assuming an alternative that takes Amex is nearby-- to avoid the difficulty.
I also don't mind paying cash, if it's a smaller amount. Saves those warning letters from Amex when I'm a little late on submitting a few minor expenses .
#82
Suspended
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If they don't take AmEx and it's really inconvenient to walk out and go to another shop that takes Amex:
- Keep my order value to the minimum and lowest margin items (no drinks, no extras, etc..)
- Use the most premium (Mastercard World Elite or Visa Infinite) card in my wallet, handing the card in such a way that the owner/manager can most likely see that it's a premium card.
- Leave a negative comment/review on Yelp/Facebook, noting the fact that they don't accept AmEx
- Report the business to AmEx at http://takeamex.ca so that they can engage the restaurant/shop about its non-acceptance of AmEx cards.
Last edited by MasterGeek; Jul 17, 2017 at 1:59 pm
#83
Join Date: Sep 2000
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Chase Sapphire Reserve is my way to go for dining spend, so I'm perfectly happy if they don't take Amex.
Worst is when places (mostly outside of the US) say they take credit card but come time to pay, their "machines don't work", and they force you to pay cash.
Worst is when places (mostly outside of the US) say they take credit card but come time to pay, their "machines don't work", and they force you to pay cash.
#84
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That's what I do!
If they don't take AmEx and it's really inconvenient to walk out and go to another shop that takes Amex:
If they don't take AmEx and it's really inconvenient to walk out and go to another shop that takes Amex:
- Keep my order value to the minimum and lowest margin items (no drinks, no extras, etc..)
- Use the most premium (Mastercard World Elite or Visa Infinite) card in my wallet, handing the card in such a way that the owner/manager can most likely see that it's a premium card.
- Leave a negative comment/review on Yelp/Facebook, noting the fact that they don't accept AmEx
- Report the business to AmEx at http://takeamex.ca so that they can engage the restaurant/shop about its non-acceptance of AmEx cards.
#85
Join Date: Mar 2006
Posts: 1,638
my personal favorite is the restaurant with an amex sticker on the door and amex bill wallets, who come back with your card and say "we don't take amex."
#86
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wallets make sense, would be odd if on the door
#87
Join Date: May 2006
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If I like a place, I'll go back despite a lack of AMEX acceptance. If I find it nothing special, it will be in the back of my mind.
LOL. I wonder how many places know the no AMEX policy can actually hurt them in these situations?
If they say their machines don't work, I say "sorry, I don't have enough cash." They find a way.
Yeah, this is a big pet peeve. My default is usually AMEX, and these two things are what I look for - specifically to avoid the "oh, sorry, we don't take AMEX."
Neither makes sense, and I've seen both.
Neither makes sense, and I've seen both.
#89
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#90
Join Date: Sep 2001
Location: Washington, DC
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Posts: 5,015
Amex vs. Sapphire Reserve Visa
Sorry, but I NEVER use Amex when I can use my Chase Sapphire Reserve Visa. The Visa has far better benefits in terms of points at restaurants than Amex, and you're only hurting yourself by using Amex. Of course, if your employer forces you to use their corporate Amex card, or you can't apply for the Sapphire Reserve Visa in your country, that's different and not something you can fix.
Last edited by DCBob; Jul 23, 2017 at 1:23 pm