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-   -   Waitperson can't make proper change (https://www.flyertalk.com/forum/diningbuzz/432189-waitperson-cant-make-proper-change.html)

seanthepilot Jun 22, 2005 11:49 pm


Originally Posted by ewoodbery
This thread is a perfect example of why I ...


All I can say it WOW! One heck of a 1st post!

Congrats! and WELCOME to FlyerTalk!

Gotta love it when people give thier undiluted opinions... You'll do just fine here. :cool:

grbflyer Jun 23, 2005 10:33 am


Originally Posted by ewoodbery
To answer the original question: No, you're not obligated to tip more than $3. In fact, you're not obligated to leave anything at all if you don't feel like it.

But if the service was otherwise friendly and adequate, IMO using a last-minute oversight as an excuse to leave a 5-percent tip for someone who probably makes three bucks an hour... well, let's just say it doesn't reflect all that well on you.

i have never worked in a "high class" restaurant for this exact reason. waitering is not my life only to help supplement my travel habit. i think some of the posters here dine in all different types of restaurants. we are all thinking of our own dining preferences. some spend more than others, expect more etc. tipping is a art for some others its just a last thought. i will agree with the way your tip reflects upon the person giving it the same way a tip is a reflection on the person receiving it. like analise and i have talked about. ny restaurants are completly different from green bay restaurants. and because of this we have different views which is good. just remember this, making three bucks an hour and counting on your tips is hard work.

dchristiva Jun 23, 2005 10:57 am


Originally Posted by seanthepilot
If the bill is $57, make sure there's a 5, a 10, and at least a few smaller ones... so that the customer can leave what he/she feels is appropriate... because everyone tips different.

In a situation where they don't have the right change handy, most will leave less, not more...

This is the poster's main point... and it just shows how different waiters put emphasis on only part of thier job (either that or he just didn't have it that day).

It's not uncommon for me to have to bring $200-400 of my own money, to make change for my customers... most people wouldn't bring money from home like a waiter is expected to... just info people may not think about.

***********

As for the saying 'The customer's always right'. To us it really means 'The waiter's always wrong'
You'd be amazed at the stories that are made up.

I applaud your thinking. I hope that your efforts are being rewarded.

dchristiva Jun 23, 2005 11:01 am


Originally Posted by Notyou2
I missed where this has anything to do with pleasing the waitstaff??? To answer your other point, take a look at Pasta Nostra in South Norwalk. (noticed you're from White Plains).
The owner is probably the most obnoxious, abusive individual you will ever find. He makes the Soup Nazi seem like Mother Theresa. He might throw you out of the restaurant if you suggest a different sauce than listed on the menu. No exaggeration! The restaurant is open when he feels like it and he does it his way. If the customer doesn't agree, tough s***. He once threw a customer out for asking for butter instead of Olive Oil with his bread. Guess what, the restaurant is always full and customers swear by the food.

Someone wrote a letter criticising him. He had it enlarged to poster size and plastered it all over the store front. He's been there 20+ years and he'll be there 20 more. He charges double what any similar restaurant would charge and it's a hole in the wall. When you're not McDonald's you don't have to worry about pissing off a few (thousand) people. If the food's good people come back.

I eat out 7 days per week, I've seen it all; most of the kiss a** restaurants do so because they've become proficient at having to apologize. If your product sucks you better be nice to the customers.

To refresh your memory, the comments about pleasing the waitstaff started with post #53 (mine) and your response in post #64.

Analise Jun 23, 2005 12:20 pm


Originally Posted by Notyou2
3) A suggestion that restaurants should adhere to the adage, "the customer is always right". I disagree

4) The statement that not following the dictum of #3 above spells doom for the restaurant. I disagree

It is doom for most other businesses. I've been to Pepe's in New Haven and found the service to be fine. I guess I was lucky? ;) The customer IS always right unless the customer is abusive.

Analise Jun 23, 2005 12:23 pm


Originally Posted by seanthepilot
In a situation where they don't have the right change handy, most will leave less, not more...

That's why I am stunned waiters wouldn't provide change in various denominations. I have rarely ever seen that.

Analise Jun 23, 2005 12:24 pm


Originally Posted by seanthepilot
As for the saying 'The customer's always right'. To us it really means 'The waiter's always wrong'. You'd be amazed at the stories that are made up.

That's also in other industries as well. :( People like that fall into my "abusive" category.

johnkennett Jun 23, 2005 9:08 pm

All this tipping talk makes me worried! As an Australian living in Korea, and travelling only in Asia, I have very rarely tipped- taxi drivers in Korea hand the coins back when there is change- fare is 3100won, so I gave 4-1000 notes, and I get 900won in coins- BTW, 4000won is about 4US$

My fiancee and I have a trip to Canada and the US (New York, Toronto, DC and San Francisco) coming up in the near future. Are there any hard rules in regards to tipping- cab drivers, hotel staff, waiters? Is there a big difference in US vs Canadian tipping? Should I tip more in NYC than SFO...I'm not cheap, but I don't want to tip to little, or too much.

An Australian friend suggested that for places other than NYC we tip 10%, but in NYC tip 15-20% Does this seem right?

Thanks for your assistance to a novice tipper :D

Notyou2 Jun 23, 2005 10:07 pm


Originally Posted by dchristiva
To refresh your memory, the comments about pleasing the waitstaff started with post #53 (mine) and your response in post #64.



If there is any truth in reincarnation, for your sake, I hope you never come back as a waiter. That said, I think we've beat this to the core.

Restaurants should raise their prices so that they are able to fairly compensate their employees without them having to rely on tips. Perhaps, if you're naive you think that waiters get paid a fair salary and tips are a bonus. Not so.

The majority of patrons tip fairly, there are some who are plain cheap, others over compensate. The European system of service fee added makes sense. NEXT SUBJECT.

seanthepilot Jun 23, 2005 10:19 pm


Originally Posted by johnkennett

An Australian friend suggested that for places other than NYC we tip 10%, but in NYC tip 15-20% Does this seem right?

The tip, although always optional, should be based on service... with good service rewarded, and lowsy service penalized.

The 15-20% recommended is appropriate for all of North America... I do a 10%-20+% ratio... with a occasional 0%, both large and zero tips 'only when it deserves it'.

Analise Jun 24, 2005 7:11 am


Originally Posted by johnkennett
My fiancee and I have a trip to Canada and the US (New York, Toronto, DC and San Francisco) coming up in the near future. Are there any hard rules in regards to tipping- cab drivers, hotel staff, waiters? Is there a big difference in US vs Canadian tipping? Should I tip more in NYC than SFO...I'm not cheap, but I don't want to tip to little, or too much.

An Australian friend suggested that for places other than NYC we tip 10%, but in NYC tip 15-20% Does this seem right?

Thanks for your assistance to a novice tipper :D

In the US, tipping should be the same percentage. In NYC for restaurants, the easiest way to tip is to double the tax. From there, if you thought the service was especially good, add more. If it were adequate, remain the same. If the server really disappointed you, tip less. For inexpensive meals (like breakfast in a coffee shop), overtip. Just because the food you order is less expensive, it doesn't mean the work the waiters did for you is any less. I always overtip at breakfast.

For taxis, add a few dollars to the metered fare.

Notyou2 Jun 24, 2005 7:40 am


Originally Posted by Analise
For inexpensive meals (like breakfast in a coffee shop), overtip. Just because the food you order is less expensive, it doesn't mean the work the waiters did for you is any less. I always overtip at breakfast.

Glad you brought that up! I've always wondered how someone could leave a .60 tip for a four dollar breakfast. I agree, I always leave a non-percentage tip for small items like breakfast. Sometimes the tip is larger than the meal itself. ^

Dovster Jun 24, 2005 7:46 am

I always leave generous tips for the wench or oaf who serves me and, in return, they don't object to my failing to refer to them as "waitpersons".


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