Joe's Crab Shack Drops Tipping [UPDATE: Policy now abandoned]
#1
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Joe's Crab Shack Drops Tipping [UPDATE: Policy now abandoned]
http://www.huffingtonpost.com/entry/...b045bf3decfb76
FINALLY! ^^^^
Down with tipping!!!
Joe’s Crab Shack is now the first major restaurant chain to start paying workers a living wage.
The seafood chain will experiment with dropping tipped-wages in 18 of it stores, the head of its parent company said.
"Servers, hosts, bartenders are paid now higher, fixed, hourly wages," Ignite CEO Ray Blanchette said, according to CNBC. "It's expected to result in an improved team atmosphere, a significant reduction in turnover and greater financial security for the employees."
The seafood chain will experiment with dropping tipped-wages in 18 of it stores, the head of its parent company said.
"Servers, hosts, bartenders are paid now higher, fixed, hourly wages," Ignite CEO Ray Blanchette said, according to CNBC. "It's expected to result in an improved team atmosphere, a significant reduction in turnover and greater financial security for the employees."
Down with tipping!!!
#2
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Hate chain restaurants and would never have considered JCS as an option, unless drug by a group where I had no say. I will now patronize them in support of their no tipping policy.
#4
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would it be better at a larger chain, yes, but this is a decent start in my opinion
#5
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The only one near me closed down a few years ago. It had a children's playground next to the outdoor patio. My kids dislike seafood, so we would feed them dinner at home, then go to JCS to have dinner while the kids played.
#6
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JC Penney tried to do away with coupons to disastrous results. People like coupons, people are used to lower price and tip.
#9
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I don't mind tipping. I wish Charlotte still had a JCS so I could check it out.
It would be more impactful if Applebees/Chilis et al would try this too, but they compete on price so much. Applebees did ban smoking nationwide before that was cool so maybe they'll tackle this too. Then the mom and pop places can try.
It would be more impactful if Applebees/Chilis et al would try this too, but they compete on price so much. Applebees did ban smoking nationwide before that was cool so maybe they'll tackle this too. Then the mom and pop places can try.
#11
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One could argue that this is "forced tipping" since one will have no choice but to pay 12%-15% more regardless of the quality of service. In addition, the servers will have no incentive to provide good service.
Not sure why the anti-tippers are happy about this.
Not sure why the anti-tippers are happy about this.
#12
Join Date: Mar 2011
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The phrase that everyone in the bar industry knows is "tits for tips". An ugly troll of a man providing excellent service will receive lower tips then a beautiful young woman with big boobs providing bad service. Tipping long ago stopped connecting to service standards and moved onto some odd zone of randomness based mostly on factors that are completely out of staff's hands.
#13
Join Date: Nov 2003
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As ROCAT has said, I almost never vary my tip based on the quality of service. Sometime in the last year, when our service was truly terrible, I left a very small tip and a long note about the issues we experienced. Usually, though, the service is fine or good and I tip in the 18 - 20% range. It's a bigger issue at places like coffee shops and food trucks, but to me our current tipping culture is just a way for two customers to pay different prices for the same thing.
#14
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Joe's Crab Shack Becomes First Major Chain To Drop Tipping
As I noted in the other thread, servers in Australia are generally not tipped, and yet I have few to no complaints about the service I've received at any number of restaurants I've patronized there. They seemed quite motivated to provide good service without me needing to slip them some extra at the end.
#15
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What would be their incentive? Same one I have (I am a consultant) - it's called employment. They will not be around for long if they provide substandard service, tips or no tips.