How do you feel about pay at the table?
It's pretty common outside the US (where they bring a machine to your table and run your cards) but I haven't seen it in the US yet. A couple places try to do the tablet at the table thing though and that concept seems fine to me. However, a common complaint I've heard about waitstaff bringing the card machine is that it feels weird to have someone standing over your table while they process your payment. Thoughts?
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How do you feel about pay at the table?
It's common in most other countries that use the chip and pin system, since the terminal has to be handed to the cardholder for him/her to punch in his pin.
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Originally Posted by Adam1222
(Post 24721457)
It's common in most other countries that use the chip and pin system, since the terminal has to be handed to the cardholder for him/her to punch in his pin.
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With my chip and pin cards all the restaurant staff look the other way and wait until I am done. With my US signature cards they just leave the paper for me to sign. Aside from the physical presence albeit not starring at me, I don't find a difference between the two. Actually, until this thread I never gave it much thought.
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This thread seems to be more about whether the credit card leaves your sight or not.
In terms of paying at the table, I find it much more comfortable than paying the bill at a cashier near the door. If I'm hosting an important business dinner and wish to make a good impression, I'll discretely leave the table to settle the bill or even arrange this in advance with the restaurant, and expect them to get it right or else. |
How do you feel about pay at the table?
This is standard in Europe thanks to chip and PIN and the use of mobile terminals. It's good because the card never leaves your sight.
You guys will get used to it. :p |
How do you feel about pay at the table?
This is one of the things i really like when traveling. i wish we (usa) would switch to this, but i don't see it happening on a broad scale anytime soon. However, the Chili's by me does have machines on the tables so you can pay the bill on your own when you are ready.
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Originally Posted by raybolt
(Post 24722178)
This is one of the things i really like when traveling. i wish we (usa) would switch to this, but i don't see it happening on a broad scale anytime soon. However, the Chili's by me does have machines on the tables so you can pay the bill on your own when you are ready.
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Certainly in the UK, I'd think something dubious was going on if my credit card disappeared during payment. However, I've no objection to a cashier by the exit for settling up, particularly in restaurants with lower staffing levels. That wait between receiving the bill and settling can be incredibly irritating, particularly if one of the chip+pin machines runs out of battery.
Actually, there's a restaurant I go to sometimes in Copenhagen which takes this to an extreme. Restaurants in Denmark tend to have absolutely minimal waiting staff (people don't come cheap over there), and this particular one gives you a smart card as you enter. You then seat yourself, and order directly from the bar or one of the chefs at different stations round the open kitchen. It all goes on the card. At the end of the evening, you pay on the way out - your choice if it's all paid by one person, or split however you want. |
Originally Posted by stut
(Post 24722324)
and this particular one gives you a smart card as you enter. You then seat yourself, and order directly from the bar or one of the chefs at different stations round the open kitchen. It all goes on the card.
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Originally Posted by JumboJet
(Post 24722241)
Our Chili's has the system too. I quite like it just for the convenience (not really worried about card security). You can also order dessert if you want it. |
How do you feel about pay at the table?
As a Canadian I don't know anything else. I guess this doesn't happen in the US...?
It's like the metric system, why aren't you there yet? We're all waiting! |
Originally Posted by paul4040
(Post 24721618)
This is standard in Europe thanks to chip and PIN and the use of mobile terminals. It's good because the card never leaves your sight.
You guys will get used to it. :p |
Originally Posted by raybolt
(Post 24722178)
This is one of the things i really like when traveling. i wish we (usa) would switch to this, but i don't see it happening on a broad scale anytime soon. However, the Chili's by me does have machines on the tables so you can pay the bill on your own when you are ready.
Tourist areas might get those terminals though because that would be a lot of people to have to walk to the staff stations. The larger chains too, but they'd use those table side tablets to reduce staff costs more than anything else. |
We will be moving to chip and pin soon enough. I expect to see this more in the US. Personally I am all for it - I never liked the idea of just handing out my card and letting someone take it for a while. One of the reasons why credit card theft is high in this country. We are trying to catch up!
Metric, on the other hand, that is a different issue. |
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