Tipping-Who has been chased down outside a restaurant
#46
Join Date: Jan 2006
Programs: Skyteam
Posts: 5,759
In Seoul, I had was chased by a waitress for leaving a tip. She came chasing me to return the 5000 won ($USD 5.50) I left for her.
#47
Join Date: Jun 2010
Posts: 63
Bad is bad and gets zip
I know in one situation where a friend of mine had a roll of pennies in his pocket, and because the server was rude and service bad, unrolled the pennies and left that spawled out all over the table, chairs and floor for her tip!
Me? I would her given her ZIP !
Me? I would her given her ZIP !
Last edited by Devildawg13; Jul 16, 2010 at 10:58 am
#49
Join Date: Oct 2009
Location: SF Bay Area
Programs: AA, CO, EVA, UA, Hyatt PLT, SPG
Posts: 402
ChinaShrek,
I agree with remphish. The onus is on the waiter/waitress to tell us that s/he is not well or her replacement to do so. The fact that waitress 2 did not pick up the slack shows me that they were unprofessional and did not deserve a tip. If her situation was truly that dire I would have assumed that she would make sure that the service was still good from her replacement and that there is/was an explanation for her lack of service.
I agree with remphish. The onus is on the waiter/waitress to tell us that s/he is not well or her replacement to do so. The fact that waitress 2 did not pick up the slack shows me that they were unprofessional and did not deserve a tip. If her situation was truly that dire I would have assumed that she would make sure that the service was still good from her replacement and that there is/was an explanation for her lack of service.
#50
Join Date: May 2009
Location: Shanghai
Programs: BAEC (Gold), PC (Plat), HH (Gold), MR (Gold)
Posts: 2,729
If a server dared to chase me outside of a restaurant things would get ugly very quickly indeed...
#51
Join Date: May 2010
Location: Wonderful Weald of kent
Programs: BAEC Bronze
Posts: 989
Chinashrek - i would have stood my ground with them.
The SERVICE which is what you were tipping for was unquestionably bad. You had to wait for your food for an unacceptably long time - and when it was brought - there was no apology or explanation. The waitresses had a further chance to apologise/ explain when the second girl cleared the table but again nothing was said.
We all get sick/ have headaches/ get busy (and / or a restaurant may be understaffed) but if a tip is wanted it has to be EARNED. In your case it quite clearly wasn't.
The SERVICE which is what you were tipping for was unquestionably bad. You had to wait for your food for an unacceptably long time - and when it was brought - there was no apology or explanation. The waitresses had a further chance to apologise/ explain when the second girl cleared the table but again nothing was said.
We all get sick/ have headaches/ get busy (and / or a restaurant may be understaffed) but if a tip is wanted it has to be EARNED. In your case it quite clearly wasn't.
#52
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Join Date: Jul 2000
Location: in the vicinity of SFO
Programs: AA 2MM (LT-PLT, PPro for this year)
Posts: 19,781
But seriously, why is understaffed or having an off day supposed to be a reason to tip higher than the service deserves? From my own perspective, very slow service is not a reason not to tip at all, but what you left doesn't sound like it was THAT far under 10%.
#53
Seven years ago, I had lunch at Le Cinq in Paris, then a Michelin three star now demoted to two. After an excellent lunch with outstanding service, I was ready to sign the credit card slip when I noticed there was no line to write in a tip.
I asked the restaurant manager in French where on the credit card slip I could leave a tip (I used the term "pourboire" which means tip in Canadian French. He didn't know what that word meant. I also used the term "service"). He replied that it wasn't possible to leave something extra and then said in English "maybe next time".
Also when dining at the Georgian Room at Harrods in London, there was no place on the credit card slip to leave something extra.
I asked the restaurant manager in French where on the credit card slip I could leave a tip (I used the term "pourboire" which means tip in Canadian French. He didn't know what that word meant. I also used the term "service"). He replied that it wasn't possible to leave something extra and then said in English "maybe next time".
Also when dining at the Georgian Room at Harrods in London, there was no place on the credit card slip to leave something extra.
#54
Join Date: Mar 2007
Location: BWI
Programs: SPG Plat
Posts: 105
As someone who spent a few years on the other side of the table, I can say that I've never confronted anyone about tips nor do I know anyone who has.
Most people I worked with could recognize when they did a sub-par job and had a bad tip coming. But these were people that cared about their job and were also good at it.
As a customer, I never had anyone confront me about my tips. Chances are, if someone is taking 20 minutes to get my drinks and 20 minutes to get me my check, I'll be long gone by the time they see what kind of tip I left.
Most people I worked with could recognize when they did a sub-par job and had a bad tip coming. But these were people that cared about their job and were also good at it.
As a customer, I never had anyone confront me about my tips. Chances are, if someone is taking 20 minutes to get my drinks and 20 minutes to get me my check, I'll be long gone by the time they see what kind of tip I left.
#55
FlyerTalk Evangelist
Join Date: Dec 2006
Posts: 21,648
I was chased once when I was very young (and the drinking age was lower) over a tip for a bar bill. We did leave a tip but honestly didn't think it deserved 15% for slow service and a few beers. She made such a scene that even (many) years later I'm still waiting for it to happen again
#56
Join Date: Feb 2010
Programs: Skymiles
Posts: 74
Actually had this happen about a month ago. My girlfriend and I went out to eat. We both ordered and just before my girlfriend's meal came out, our waitress come up and said she forgot to put my order in so I immediately told her that I would need to see her manager. The manager came out and I explained to him what happened. He was extremely apologetic and I got my portion of the meal for free. I told him then that his waitress better not think she deserves a tip and he said he understood completely and it was well within my right to not tip if I felt the service wasn't appropriate.
We get our bill and it was like $17.43 or something like that. I gave the waitress a $20 and told her I wanted the change back, which she brought. Then upon getting up to leave, the waitress was walking by and looked at the table and saw we weren't leaving her anything and she started following us to the door asking why we didn't leave her a tip. I turned around just long enough to let her know that I only tip if the service was worthy of a tip and to use her imagination to find out what I thought of her service. I then turned around and walked out with my girlfriend while the waitress stood there looking confused.
We get our bill and it was like $17.43 or something like that. I gave the waitress a $20 and told her I wanted the change back, which she brought. Then upon getting up to leave, the waitress was walking by and looked at the table and saw we weren't leaving her anything and she started following us to the door asking why we didn't leave her a tip. I turned around just long enough to let her know that I only tip if the service was worthy of a tip and to use her imagination to find out what I thought of her service. I then turned around and walked out with my girlfriend while the waitress stood there looking confused.
#57
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I would be hesitant to complain before getting the food because of possible sabatoge by the waitress and/or cooks
Originally Posted by mdlee3
Actually had this happen about a month ago. My girlfriend and I went out to eat. We both ordered and just before my girlfriend's meal came out, our waitress come up and said she forgot to put my order in so I immediately told her that I would need to see her manager. The manager came out and I explained to him what happened. He was extremely apologetic and I got my portion of the meal for free. I told him then that his waitress better not think she deserves a tip and he said he understood completely and it was well within my right to not tip if I felt the service wasn't appropriate.
We get our bill and it was like $17.43 or something like that. I gave the waitress a $20 and told her I wanted the change back, which she brought. Then upon getting up to leave, the waitress was walking by and looked at the table and saw we weren't leaving her anything and she started following us to the door asking why we didn't leave her a tip. I turned around just long enough to let her know that I only tip if the service was worthy of a tip and to use her imagination to find out what I thought of her service. I then turned around and walked out with my girlfriend while the waitress stood there looking confused.
We get our bill and it was like $17.43 or something like that. I gave the waitress a $20 and told her I wanted the change back, which she brought. Then upon getting up to leave, the waitress was walking by and looked at the table and saw we weren't leaving her anything and she started following us to the door asking why we didn't leave her a tip. I turned around just long enough to let her know that I only tip if the service was worthy of a tip and to use her imagination to find out what I thought of her service. I then turned around and walked out with my girlfriend while the waitress stood there looking confused.
#58
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
As a server at a nice restaurant, obviously I would never chase someone down for a bad tip -- a terrible reflection on both the restaurant and my professionalism. I have however, tried to catch someone when they take both credit card slips with them, which would result in me getting no tip (and actually, losing money on the table since I have to tip out the host staff, et al). I'm curious if those posting in this thread would find that rude.
Chris
Chris
#59
Join Date: Feb 2009
Location: WI
Programs: HHonors Gold, UAMP
Posts: 895
I have quite a friends and family members who have waited, mostly in college and such, and have been told leaving pocket change is more of an insult then nothing at all.
#60
Join Date: Oct 2009
Location: SF Bay Area
Programs: AA, CO, EVA, UA, Hyatt PLT, SPG
Posts: 402
I have however, tried to catch someone when they take both credit card slips with them, which would result in me getting no tip (and actually, losing money on the table since I have to tip out the host staff, et al). I'm curious if those posting in this thread would find that rude.
Chris
Chris
If you were coming up to me, probably not, but then again, if I did not tip you intentionally, I think you should be smart enough to know why.