Diners Club (USA) BMO Digital Banking site mandatory 9.13.2020

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Oct 6, 20, 1:00 pm

#16

smith80678

Join Date: Jul 2010

Location: Adelphi, MD

Programs: Korean Air Skypass, ANA Skyweb, Amex Premier Rewards, Chase Sapphire Preferred

Posts: 647

You need to go to the old account page https://www.bmoharriscreditcards.com...sumer/Login.do The new Harris page wont even let me setup my account.

Oct 21, 20, 7:49 am

#17

I Love to Travel

Original Poster

Join Date: Aug 2005

Programs: AA LTP, UA, DL, HH, Marriott/SPG

Posts: 539

Quote:

Originally Posted by brc01

Don't see a way to pay my account on the new BMO Digital Banking site, since my DC personal card is the only account I have with them. Anytime I try to click on make a payment it tells me "You do not have access to this feature or you do not have the appropriate accounts".

However, when clicking on account details, I can go down the bottom of the screen to 'Manage card'. From there, it goes to the old site that appears to have all my payment methods and be functioning normally.

Quote:

Originally Posted by smith80678

You need to go to the old account page https://www.bmoharriscreditcards.com...sumer/Login.do The new Harris page wont even let me setup my account.

You can now make a payment on the new BMO digital banking site without having to go back to the old site. There is a "Make Payment" button next to "Manage Card". It then allows you to make and manage your payments on the new site. It transferred my saved bank account from the old site.

Oct 22, 20, 11:45 am

#18

brc01

Join Date: Dec 2009

Location: DEN

Posts: 477

Quote:

Originally Posted by I Love to Travel

Yeah, the new site has been working to make payments this past week. Surprised it only took them a month or so to get the new site working properly. Usually it's several months before they fix anything, like the new Club Rewards site they botched last year.

I'm guessing the old site is gone for good now. All the links and methods that previously went to the old site now stay on the new site for me.

Nov 1, 20, 12:01 pm

#19

sdsearch

FlyerTalk Evangelist

Join Date: Jan 2005

Location: home = LAX

Posts: 25,564

BMO sends the silliest alerts

They now require it on the Professional card too, and I enrolled this Friday morning so that I could my make my monthly payment.

I set myself up for email alerts when my payment is due.

I made my payment of the full statement amount (which is the same as the minimum payment on the Professional card) Friday morning. On Friday evening I received confirmation of my payment., then on Saturday early morning i got this silly email from BMO Harris:

Diners Club Alert - Payment Reminder

Payment Reminder

Hi sdearch,

The $.00 minimum payment on card ending in *XXXX is due on 11-03-2020.

Jan 31, 21, 12:25 pm

#20

sdsearch

FlyerTalk Evangelist

Join Date: Jan 2005

Location: home = LAX

Posts: 25,564

Gosh, BMO Harris IT is stupid. This is the email they send me every month, many days after I've paid my account for the month:

Payment Reminder

Hi SDSEARCH,

The $0.00 minimum payment on card ending in *1234 is due on 02-03-2021. To manage your account or make a payment visit www.bmoharris.com. Thank You,
BMO Harris Bank

Feb 9, 21, 9:58 am

#21

EasternTraveler

Join Date: Aug 2006

Location: ATL, BHM, DUB, County Wexford

Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott

Posts: 4,165

Will anyone ever issue a DC card in the USA again?

Feb 9, 21, 10:08 am

#22

tmiw

FlyerTalk Evangelist

Join Date: Jan 2014

Location: San Diego, CA

Programs: GE, Marriott Gold

Posts: 15,066

Quote:

Originally Posted by EasternTraveler

Will anyone ever issue a DC card in the USA again?

I mean, I kinda expected them to have ended the card by now (or at least sold the franchise to another issuer), so it seems like there's still some interest in DC by BMO Harris.

Feb 9, 21, 11:19 am

#23

EasternTraveler

Join Date: Aug 2006

Location: ATL, BHM, DUB, County Wexford

Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott

Posts: 4,165

Quote:

Originally Posted by tmiw

I mean, I kinda expected them to have ended the card by now (or at least sold the franchise to another issuer), so it seems like there's still some interest in DC by BMO Harris.

Diners Club was a great product with a long history. They should offer it or sell it to someone that will. No need to keep it locked up in limbo.

Feb 10, 21, 11:10 am

#24

brc01

Join Date: Dec 2009

Location: DEN

Posts: 477

If they intended to get rid of DC they wouldn't have moved everyone over to the BMO website last fall. Similarly, they wouldn't have launched a new Club Rewards site in 2019.

I don't think they have any interest in offering a consumer card again. They are mainly interested in their corporate card and continuing that program.

mia and LETTERBOY like this.

Feb 10, 21, 11:46 am

#25

tmiw

FlyerTalk Evangelist

Join Date: Jan 2014

Location: San Diego, CA

Programs: GE, Marriott Gold

Posts: 15,066

Quote:

Originally Posted by brc01

Seems like if they just wanted to focus on the corporate cards, they could just PC all the Consumer cardholders (however many there still are) to an existing BMO Harris credit card and be done with it, no?

OTOH, I wouldn't say their other offerings offer complete parity, either. The closest would probably be their Premium Rewards MC, which would at least replace DC's lounges with Priority Pass (and require a slightly lower AF of $79 vs the $95 of the Premier) but keeps no FTF and gains 3x for travel/dining with a spending cap (and 1x everything else). That might ruffle a few feathers with the remaining cardholders, to say the least.

LETTERBOY likes this.