Diners Club UK closing personal cards

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Old Mar 4, 18, 6:24 pm
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Diners Club UK closing personal cards

Just in case anyone wasn't aware. Diners Club UK are closing all their personal charge cards (It seems to be they close it on your renewal date).
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Old Mar 11, 18, 9:27 am
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Didn't manage to find any info on their website, could you share a link with the announcement?
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Old Mar 12, 18, 5:39 pm
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Originally Posted by al3x1k0 View Post
Didn't manage to find any info on their website, could you share a link with the announcement?
All I received was a letter saying they would be cancelled (If you notice on their website, there is no application link anymore).
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Old Mar 13, 18, 1:05 am
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It's a pity, though from what i've read online Diner's Club's acceptance in UK is pretty limited. Were you an active user of the card?
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Old Mar 13, 18, 12:40 pm
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Originally Posted by al3x1k0 View Post
It's a pity, though from what i've read online Diner's Club's acceptance in UK is pretty limited. Were you an active user of the card?
Not really an active user but I was grandfathered onto an old version of the card that had no annual fee and it was occasionally useful in places like China as you could use it where China UnionPay was accepted. Acceptance was ok. Pretty much every small business accepted it (as it's just bundled in with their terminal provider), it was larger retailers that were the problem.

Last edited by reclusive46; Mar 13, 18 at 12:48 pm
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Old Mar 14, 18, 1:35 am
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WOW, i'm surprised that was accepted kind of "by default". A couple months ago I took a look and check if it's worth applying for it (for my uncle who lives in UK) but I didn't find any value. If there was free lounge access it may be worth the 50 pounds annual fee.

So are they going to keep business accounts open?
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Old Jul 31, 18, 1:33 pm
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I was given 2 months notice. They are concentrating on corporate cards and accounts apparently . Quite a few places take it, and even if you don't see the logo in a shop, it was worth trying your card in the machine. They should do more to promote the card and gain card holders. Airport lounge access for 15 was good value.
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Old Sep 20, 18, 3:12 am
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Not just in the UK. But terminated also in Baltics and in the near future (5/2019) in Scandinavia and Finland =(
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Old Sep 20, 18, 6:13 pm
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It’s a shame. Trouble is they haven’t kept up with the way people use their cards. People expect to be able to pay for everything by card these days, no matter what the amount is. If I used my card more than 3 or 4 times in a day, it would be blocked for security reasons. With no 24 hour customer service, it doesn’t give you much faith. They said the personal charge card account wasn’t viable. Not surprising if you can’t use your card! Once they changed the rewards to shopping vouchers, I imagine people changed to different cards. If other countries are following suit, then this could obviously be the end for the card that was the forerunner of the payment card.
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Old Sep 21, 18, 5:11 am
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Originally Posted by justinghaynes View Post
..... If other countries are following suit....
Diners is a franchise system, and it sounds as if Diners Club International (aka Discover) appointed inexperienced franchisees in some countries. If they cannot interest any of the mainline banks in taking a franchise, they may do better to operate it themselves in some countries - if they can meet the regulatory requirements.
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Old Sep 21, 18, 8:55 am
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The franchise was run by Citi until 2012 when Affiniture Cards took it over. They are concentrating on corporate cards and business payment solutions.
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Old Sep 21, 18, 9:09 am
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Originally Posted by justinghaynes View Post
....They are concentrating on corporate cards and business payment solutions.
Essentially the same in North America. When Citi sold Diners Club International they also started selling off the card issuing franchises. Bank of Montreal bought the Canada/USA franchise, and their press releases talked only about the good fit with their Corporate card business. BMO did issue some new consumer cards, but they withdrew them after a few months and have not come back. However, they have not shutdown the consumer card business that they inherited from Citi, or the new cards that they issued in that brief window.
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Old Sep 21, 18, 11:09 am
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Originally Posted by mia View Post
Diners is a franchise system, and it sounds as if Diners Club International (aka Discover) appointed inexperienced franchisees in some countries. If they cannot interest any of the mainline banks in taking a franchise, they may do better to operate it themselves in some countries - if they can meet the regulatory requirements.
In Scandinavia the franchisee has been SEB, one of the biggest banks and established in 1856. They have held the franchise for decades.
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Old Dec 30, 18, 2:33 pm
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The does seem to be a Diners Club card offered in the UK for Lufthansa's Miles and More loyalty scheme if anybody really wants one. I'm surprised to be honest that there are not more airlines or hotels looking to Diners Club for their loyalty cards as I think it falls outside the 0.3% fee cap. I presume acceptance of the card is thought to be too narrow to be of interest.

https://www.milesandmorecards.co.uk/index.html
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Old Dec 31, 18, 7:55 pm
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Originally Posted by ECR View Post
The does seem to be a Diners Club card offered in the UK for Lufthansa's Miles and More loyalty scheme if anybody really wants one. I'm surprised to be honest that there are not more airlines or hotels looking to Diners Club for their loyalty cards as I think it falls outside the 0.3% fee cap. I presume acceptance of the card is thought to be too narrow to be of interest.

https://www.milesandmorecards.co.uk/index.html
Unless I missed something, that page states 1.25 miles per 1 and doesn't differentiate between DC and MC, which seems to imply that the cap applies to DC too.
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