SkyMiles Promotions: Questions and Discrepancies
Jul 21, 2009, 3:50 pm
#1
In Memoriam
Original Poster
Join Date: Jul 2009
Programs: Delta SkyMiles
Posts: 15
SkyMiles Promotions: Questions and Discrepancies
FlyerTalkers -- My name is Kevin Pinto, and I work on SkyMiles promotions at Delta. Going forward, any questions or discrepancies related to this and other SkyMiles promotions can be directed to me for consideration and handling at [email protected]. Please provide me with as much background as possible as well as your contact information (SM#, email address, etc.). Thanks, Kevin
Last edited by Canarsie; Jul 21, 2009 at 8:11 pm Reason: Removed content that is not pertinent to this thread.
Jul 21, 2009, 8:14 pm
#2
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,996
I hope Kevin_SkyMiles Promotions does not mind, but I felt that this warranted a separate yet consolidated thread for those Delta forum FlyerTalk members who have questions and discrepancies regarding the Delta Air Lines SkyMiles frequent flier loyalty program. The content posted above was copied to this thread.
In addition, this thread has been added to the http://www.flyertalk.com/forum/delta...-do-delta.html “sticky” thread for the convenience of all Delta forum FlyerTalk members.
Welcome to FlyerTalk and the Delta forum, Kevin!
I am definitely glad that you could join us. If there is anything I can do to assist you, please let me know.
In addition, this thread has been added to the http://www.flyertalk.com/forum/delta...-do-delta.html “sticky” thread for the convenience of all Delta forum FlyerTalk members.
Welcome to FlyerTalk and the Delta forum, Kevin!
I am definitely glad that you could join us. If there is anything I can do to assist you, please let me know.
Jul 21, 2009, 8:35 pm
#3
Join Date: Aug 2007
Location: Atlanta
Programs: DL:PM - Reserve, 2MM, FC, RW; HH: SILVER MR: SILVER
Posts: 1,225
FlyerTalkers -- My name is Kevin Pinto, and I work on SkyMiles promotions at Delta. Going forward, any questions or discrepancies related to this and other SkyMiles promotions can be directed to me for consideration and handling at [email protected]. Please provide me with as much background as possible as well as your contact information (SM#, email address, etc.). Thanks, Kevin
Let me also add my welcome to FlyerTalk!! It is always great to have Delta employees in this forum. Thanks for joining.
Jul 22, 2009, 5:57 am
#6
Join Date: Jan 2008
Location: MLB
Programs: DL - KM DM, DL 1.57 MM, UA - 1P, AA - EXP HH - Diamond, PC - Platinum, SPG - Gold, Hertz 5*
Posts: 887
Outstanding, welcome aboard. Now for a question....
NW has a page where you can see all the promotions you are currently enrolled in. Is Delta planning on doing the same? As it is now, there is no way to verify exactly what promotions you are actually enrolled in or to keep a record of it.
NW has a page where you can see all the promotions you are currently enrolled in. Is Delta planning on doing the same? As it is now, there is no way to verify exactly what promotions you are actually enrolled in or to keep a record of it.
Jul 22, 2009, 6:24 am
#8
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Outstanding, welcome aboard. Now for a question.... NW has a page where you can see all the promotions you are currently enrolled in. Is Delta planning on doing the same? As it is now, there is no way to verify exactly what promotions you are actually enrolled in or to keep a record of it.
NW has a page where you can see all the promotions you are currently enrolled in. Is Delta planning on doing the same? As it is now, there is no way to verify exactly what promotions you are actually enrolled in or to keep a record of it.But, a more basic issue. Why does DL require that we register for the promotion? Many are targeted... DL sought us out with the intention of providing us the promotion. Why not just make illegibility automatic for those targeted?
Jul 22, 2009, 1:56 pm
#9
Join Date: May 2008
Programs: DL Plat AA Gold Airtran Elite HH Diamond Marriott Plat *Wood Plat
Posts: 257
A big ditto for the suggestion of a page showing us what promotions were are registered for.
But, a more basic issue. Why does DL require that we register for the promotion? Many are targeted... DL sought us out with the intention of providing us the promotion. Why not just make illegibility automatic for those targeted?
But, a more basic issue. Why does DL require that we register for the promotion? Many are targeted... DL sought us out with the intention of providing us the promotion. Why not just make illegibility automatic for those targeted?
And this Kevin guy is legit, i emailed him this morning with a minor issue and the missing miles are already in my account. Thanks Kevin!
Jul 22, 2009, 4:09 pm
#10
Join Date: Aug 2006
Location: DCA
Programs: Delta PM
Posts: 130
A big ditto for the suggestion of a page showing us what promotions were are registered for.
But, a more basic issue. Why does DL require that we register for the promotion? Many are targeted... DL sought us out with the intention of providing us the promotion. Why not just make illegibility automatic for those targeted?
But, a more basic issue. Why does DL require that we register for the promotion? Many are targeted... DL sought us out with the intention of providing us the promotion. Why not just make illegibility automatic for those targeted?
Jul 22, 2009, 4:38 pm
#11
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Jul 22, 2009, 5:08 pm
#12
FlyerTalk Evangelist
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
Welcome to the forum, Kevin.
For the rest of you, I have actually met Kevin before in person. At the Freddie Awards a few years ago in Los Angeles, Kevin represented Delta Air Lines. I was actually able to chat with him for a good while (at least an hour) about the issues. He is definitely interested in his job, which is slightly different now (the job not the interest) than it was then.
He was very open to me at the time, he gave me his business card with phone number and email. I told him that I would contact him if needed. I was saving that as my trump card for when a really bad deal came along. Fortunately, it has never come along.
For the rest of you, I have actually met Kevin before in person. At the Freddie Awards a few years ago in Los Angeles, Kevin represented Delta Air Lines. I was actually able to chat with him for a good while (at least an hour) about the issues. He is definitely interested in his job, which is slightly different now (the job not the interest) than it was then.
He was very open to me at the time, he gave me his business card with phone number and email. I told him that I would contact him if needed. I was saving that as my trump card for when a really bad deal came along. Fortunately, it has never come along.
Jul 22, 2009, 6:22 pm
#13
Join Date: Jul 2007
Location: OMA
Programs: DL Diamond, Marriott. Hilton Diamond, Hertz something...
Posts: 1,265
Welcome to the forum, Kevin.
For the rest of you, I have actually met Kevin before in person. At the Freddie Awards a few years ago in Los Angeles, Kevin represented Delta Air Lines. I was actually able to chat with him for a good while (at least an hour) about the issues. He is definitely interested in his job, which is slightly different now (the job not the interest) than it was then.
He was very open to me at the time, he gave me his business card with phone number and email. I told him that I would contact him if needed. I was saving that as my trump card for when a really bad deal came along. Fortunately, it has never come along.
For the rest of you, I have actually met Kevin before in person. At the Freddie Awards a few years ago in Los Angeles, Kevin represented Delta Air Lines. I was actually able to chat with him for a good while (at least an hour) about the issues. He is definitely interested in his job, which is slightly different now (the job not the interest) than it was then.
He was very open to me at the time, he gave me his business card with phone number and email. I told him that I would contact him if needed. I was saving that as my trump card for when a really bad deal came along. Fortunately, it has never come along.
Welcome Kevin and thanks for giving us your contact info (you are a brave man
)
Jul 24, 2009, 10:22 am
#15
Join Date: Dec 2004
Programs: Most....Four elite air/ Three hotel elites - UA MillionMiler - DL RWT alum
Posts: 1,257
I'll add both my welcome and my thanks to Kevin!
He took my 4 weeks of bobbled UP TO TRPL and fixed it, and went beyond the call of duty - in less than 18 hours!
Now he will be on vacation next week, so give him a break (maybe he'll spend it reading up on FT?).
Just to say we had pleasant correspondence, with great help. This is one "Pinto" that runs fast, gives great mileage, and will be a joy for FT to keep!
He took my 4 weeks of bobbled UP TO TRPL and fixed it, and went beyond the call of duty - in less than 18 hours!
Now he will be on vacation next week, so give him a break (maybe he'll spend it reading up on FT?).
Just to say we had pleasant correspondence, with great help. This is one "Pinto" that runs fast, gives great mileage, and will be a joy for FT to keep!
Last edited by flyzabit; Jul 24, 2009 at 11:58 am
