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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Dec 4, 2012, 8:30 am
  #1096  
FlyerTalk Evangelist
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Originally Posted by tmontemb
Once again you come to my rescue! Many thanks.
No problem - I hope it helps!
rwoman is offline  
Old Dec 5, 2012, 4:09 am
  #1097  
 
Join Date: Nov 2010
Posts: 22
Has anybody tried/seen seats 19 D and E on the Hawaii 757-200? The window seat is not an EC seat - I gues because of the slide that limits space for the legs. I thought we try those 2 seats and hope that the seat next to us will not be occupied. Any suggestions whether this a good idea or not?
bthau is offline  
Old Dec 6, 2012, 11:45 am
  #1098  
 
Join Date: Apr 2012
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Posts: 263
Just received an email from Delta ...
Hello Ms. Schmoops,

Booking a more comfortable seat is easier than ever.

You can now select an Economy Comfort™ seat when booking a flight at delta.com, rather than waiting until after your ticket is purchased. Simply choose Economy Comfort during your seat selection. This new process makes it easier than ever to experience more space and comfort onboard.
Sounds like you no longer need to wait until the ticket has been issued.
Schmoops is offline  
Old Dec 6, 2012, 3:34 pm
  #1099  
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Originally Posted by bthau
Has anybody tried/seen seats 19 D and E on the Hawaii 757-200? The window seat is not an EC seat - I gues because of the slide that limits space for the legs. I thought we try those 2 seats and hope that the seat next to us will not be occupied. Any suggestions whether this a good idea or not?
I've seen the 75Us where 19F seat (or whatever the first row of Y is) is impeded by the slide, but have no idea if that's what's used on the Hawaii flights. I've also been on the 75X with the 2 seat in row 18 and then the three in 19. Those always seem awkward because people in 19F feel like they can squeeze between 18E and the wall to get out to the lav. In any case, 19DE is relatively nice when it's the first row. You have plenty of legroom out into the door area, though IIRC fixed armrests. Be aware that you're near the noise of the galley/lav if that matters to you (I usually don't care on my short hops).

However, I wouldn't really count on 19F being left vacant. If it's not EC, chances are good that someone will jump on a window seat that far forward, and if your flight is anywhere near full, it's prime taking for folks booking or changing seats at the last minute. If it's the first row of Y and an exit, though, then I'm pretty sure you can count on it being a big open area where you won't have to get up in order to let 19F out, so maybe it's not an issue.

Sorry...brevity is not my strong suit this afternoon, apparently...

Originally Posted by Schmoops
Just received an email from Delta ...
Hello Ms. Schmoops,

Booking a more comfortable seat is easier than ever.

You can now select an Economy Comfort™ seat when booking a flight at delta.com, rather than waiting until after your ticket is purchased. Simply choose Economy Comfort during your seat selection. This new process makes it easier than ever to experience more space and comfort onboard.
Sounds like you no longer need to wait until the ticket has been issued.
Oh that's what that was. DL started sending me "Buy EC" and "Book Hertz" emails so much lately that I just delete them all now. But, this is great news if the functionality on the new website holds up!
gooselee is offline  
Old Dec 6, 2012, 5:44 pm
  #1100  
 
Join Date: Apr 2004
Location: SAT
Programs: DL DM
Posts: 158
Question EC on AF Coded DL Operated Flight

For some reason my travel agent booket my upcoming ticket ATL-MUC on a AF Coded, DL Metal flight. As a DL Plat I should be able to choose an EC seat, however when I try to select my seat on the DL website only the regular coach seats show up. Will I be stuck in the back? Has anybody had experience with this type of situation before, and what was the outcome?

Thanks!
gelizon is offline  
Old Dec 6, 2012, 7:46 pm
  #1101  
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,638
Make sure that the PNR has your FF# on it. If you can choose your seat on the Delta site, then they should be able to tell your status from your FF#
diburning is offline  
Old Dec 6, 2012, 8:01 pm
  #1102  
 
Join Date: Apr 2004
Location: SAT
Programs: DL DM
Posts: 158
It did have my FF and I was able to get EC on all other flights, except the one that counts.
gelizon is offline  
Old Dec 7, 2012, 1:57 am
  #1103  
 
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Try calling Delta and see if an agent from Delta can change your seat for you.
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Old Dec 7, 2012, 9:31 pm
  #1104  
 
Join Date: Apr 2004
Location: SAT
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Posts: 158
Since I booked the ticket with egencia, I had to enter my FF twice (for the DL coded flight and the AF coded flight) and I had only entered it for the Delta.
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Old Dec 12, 2012, 9:44 am
  #1105  
 
Join Date: May 2009
Posts: 37
I'm almost embarrassed to ask this because I know it's been discussed. But I can't seem to figure out exactly what aircraft I'm flying on, therefore if the responses actually pertain to my situation. Sorry in advance!

Two questions.

I'm flying CDG to DSM and the only real information I'm given is "boeing 767" but no additional numbers. I'm silver medallion and haven't flown economy in decades, but I can't warrant the 400k miles for two business class tickets on the international flight. Very very sad. Anyway...I'm looking at the seating picture they're providing, and it would appear that for 2/3 of the width of the plane, there is no Row 16. Does this mean Row 17 is the first row in those sections? Row 16 doesn't exist? So there is literally endless leg room? My fear is they're just not showing the seats reserved for crew rest and I'll be making the wrong decision (I have RLS, which is why I started flying business to begin with!!).

Second, if given the choice between an Economy Comfort seat that isn't in an exit row or bulkhead, would you choose the EC seat over a standard economy seat that IS in an exit row or bulkhead?

Thanks so much for your help!
Natalie
tulips*n*truffles is offline  
Old Dec 12, 2012, 12:08 pm
  #1106  
 
Join Date: Oct 2009
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Programs: Delta PM, 1MM
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Originally Posted by tulips*n*truffles
I'm almost embarrassed to ask this because I know it's been discussed. But I can't seem to figure out exactly what aircraft I'm flying on, therefore if the responses actually pertain to my situation. Sorry in advance!

Two questions.

I'm flying CDG to DSM and the only real information I'm given is "boeing 767" but no additional numbers. I'm silver medallion and haven't flown economy in decades, but I can't warrant the 400k miles for two business class tickets on the international flight. Very very sad. Anyway...I'm looking at the seating picture they're providing, and it would appear that for 2/3 of the width of the plane, there is no Row 16. Does this mean Row 17 is the first row in those sections? Row 16 doesn't exist? So there is literally endless leg room? My fear is they're just not showing the seats reserved for crew rest and I'll be making the wrong decision (I have RLS, which is why I started flying business to begin with!!).

Second, if given the choice between an Economy Comfort seat that isn't in an exit row or bulkhead, would you choose the EC seat over a standard economy seat that IS in an exit row or bulkhead?

Thanks so much for your help!
Natalie
That sounds like the 767-300 (76L on the Delta seat maps, 76Q/U on seat guru). Row 16 has only 16FG on that AC. There is lots of legroom in front of 17AB and perhaps even a bit more in front of 16FG. No crew seats in front.
CarmenOM is offline  
Old Dec 15, 2012, 3:00 am
  #1107  
 
Join Date: Nov 2010
Posts: 22
Originally Posted by gooselee
I've seen the 75Us where 19F seat (or whatever the first row of Y is) is impeded by the slide, but have no idea if that's what's used on the Hawaii flights. I've also been on the 75X with the 2 seat in row 18 and then the three in 19. Those always seem awkward because people in 19F feel like they can squeeze between 18E and the wall to get out to the lav. In any case, 19DE is relatively nice when it's the first row. You have plenty of legroom out into the door area, though IIRC fixed armrests. Be aware that you're near the noise of the galley/lav if that matters to you (I usually don't care on my short hops).

However, I wouldn't really count on 19F being left vacant. If it's not EC, chances are good that someone will jump on a window seat that far forward, and if your flight is anywhere near full, it's prime taking for folks booking or changing seats at the last minute. If it's the first row of Y and an exit, though, then I'm pretty sure you can count on it being a big open area where you won't have to get up in order to let 19F out, so maybe it's not an issue.

Sorry...brevity is not my strong suit this afternoon, apparently...



Oh that's what that was. DL started sending me "Buy EC" and "Book Hertz" emails so much lately that I just delete them all now. But, this is great news if the functionality on the new website holds up!
Thanks for your remarks! It looks like it is the first row in Y and it is an exit - so I guess we will stay with those seats and go for the chance that is might stay vacant. Thanks for you help
bthau is offline  
Old Dec 15, 2012, 5:39 am
  #1108  
c_d
 
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Contrary to seat guru and DL.com, seat 11DF von an A332 do NOT offer increased leg room. In fact the leg room is less than regular Y due to two massive equipment boxes. Those take two thirds of the underseat storage and prevent you of stretching your legs under the seat.
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Old Dec 15, 2012, 11:42 am
  #1109  
 
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Originally Posted by c_d
Contrary to seat guru and DL.com, seat 11DF von an A332 do NOT offer increased leg room. In fact the leg room is less than regular Y due to two massive equipment boxes. Those take two thirds of the underseat storage and prevent you of stretching your legs under the seat.
You're dead on. I was tricked by this for sure.
tmontemb is offline  
Old Dec 16, 2012, 11:02 am
  #1110  
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Originally Posted by CarmenOM:19843965
Originally Posted by tulips*n*truffles
I'm almost embarrassed to ask this because I know it's been discussed. But I can't seem to figure out exactly what aircraft I'm flying on, therefore if the responses actually pertain to my situation. Sorry in advance!

Two questions.

I'm flying CDG to DSM and the only real information I'm given is "boeing 767" but no additional numbers. I'm silver medallion and haven't flown economy in decades, but I can't warrant the 400k miles for two business class tickets on the international flight. Very very sad. Anyway...I'm looking at the seating picture they're providing, and it would appear that for 2/3 of the width of the plane, there is no Row 16. Does this mean Row 17 is the first row in those sections? Row 16 doesn't exist? So there is literally endless leg room? My fear is they're just not showing the seats reserved for crew rest and I'll be making the wrong decision (I have RLS, which is why I started flying business to begin with!!).

Second, if given the choice between an Economy Comfort seat that isn't in an exit row or bulkhead, would you choose the EC seat over a standard economy seat that IS in an exit row or bulkhead?

Thanks so much for your help!
Natalie
That sounds like the 767-300 (76L on the Delta seat maps, 76Q/U on seat guru). Row 16 has only 16FG on that AC. There is lots of legroom in front of 17AB and perhaps even a bit more in front of 16FG. No crew seats in front.
I think I flew on one of these last week. 16CDE also have plenty of legroom. The crew rest seats were in front of the bulkhead wall that itself is several feet in front of 17AB, at the very back of the BE cabin across from the galley.

Granted I'm only about 5'5", but in 17C I was nowhere near being able to reach the wall in front of me with my legs stretched all the way out. I actually had trouble getting to the magazine pocket while my seat belt was on.

FWIW, the last row of EC in that section, just in front of the lav, is set forward enough from the lav wall that they still have no problems reclining.
gooselee is offline  


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