PMU redemption when trip originates outside US

 
Old Sep 21, 09, 11:20 am
  #1  
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PMU redemption when trip originates outside US

I am flying HEL-AMS-EWR-AMS-HEL and I have the AMS-EWR portions already upgraded using PMUs - gave the agent my PMU nos. over the phone. I have never had any issues turning in my PMUs at US airports when my trip actually originated here; but this time my trip originates in Helsinki - any people have any experiences with such a scenario? Would it be safe to turn in my PMUs at my home airport (PHL)?
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Old Sep 21, 09, 12:28 pm
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If you already gave the agent the PMU numbers and the ticket shows being upgraded on Delta.com, then you might not need to ever turn in the paper PMUs. I have done this 2 times this year and not had the PMUs collected.

Make sure you have the paper PMUs with you while travelling just in case they ask, but otherwise, don't sweat it.
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Old Sep 21, 09, 1:01 pm
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Originally Posted by PMMMDL View Post
If you already gave the agent the PMU numbers and the ticket shows being upgraded on Delta.com, then you might not need to ever turn in the paper PMUs. I have done this 2 times this year and not had the PMUs collected.

Make sure you have the paper PMUs with you while travelling just in case they ask, but otherwise, don't sweat it.
I concur, having had both experiences -- some are very aware of collecting them ("I've been waiting for you to check in so we could collect this!" in KWI) and others are not. As long as the upgrade shows online and you have the paper on-hand if they do ask for it, you'll be fine.

Last edited by CurlyKrakow; Sep 21, 09 at 1:14 pm Reason: typo
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Old Sep 22, 09, 12:41 pm
  #4  
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Originally Posted by CurlyKrakow View Post
I concur, having had both experiences -- some are very aware of collecting them ("I've been waiting for you to check in so we could collect this!" in KWI) and others are not. As long as the upgrade shows online and you have the paper on-hand if they do ask for it, you'll be fine.
thanks for the replies guys...
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Old Sep 22, 09, 10:26 pm
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follow-up question

What if you were proactive and stopped by the airport to hand in the PMU paper to a check-in agent at a U.S. airport several months before the flight originating outside the US? I won't have the paper with me when I check-in because I already turned it in previously.

I won't be asked for the PMU cert again, correct?

Thanks for the hand-holding! :/

regards,

John
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Old Sep 23, 09, 2:24 am
  #6  
 
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Originally Posted by odysseus9001 View Post
What if you were proactive and stopped by the airport to hand in the PMU paper to a check-in agent at a U.S. airport several months before the flight originating outside the US? I won't have the paper with me when I check-in because I already turned it in previously.

I won't be asked for the PMU cert again, correct?

Thanks for the hand-holding! :/

regards,

John
If you turned in a PMU in advance, you will want to ensure that they reissued your e-ticket so that your ticket reflects Z class (not just your itinerary). As long as your e-ticket is properly issued, you shouldn't have a problem. I usually retain a photocopy of my PMU if I've turned it in earlier, just in case (but haven't had a problem).

Susan
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Old Sep 23, 09, 10:50 am
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I flew AMS-EWR rt last month with PMUs, I needed expertflyer to get upgraded, and had to call 7+ times to get it done. FINALLY they upgraded me with the PMUs in advance and on the airport everything went as smooth as it could be (checkin using the machines in AMS and using NWA first class counter). I had the physical PMUs with me but didnt have to show them once.
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Old Sep 23, 09, 10:58 am
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Originally Posted by SusanDK View Post
If you turned in a PMU in advance, you will want to ensure that they reissued your e-ticket so that your ticket reflects Z class (not just your itinerary). As long as your e-ticket is properly issued, you shouldn't have a problem. I usually retain a photocopy of my PMU if I've turned it in earlier, just in case (but haven't had a problem).

Susan
+1. ALWAYS make a photocopy of the PMU even if you already turned in the original to an agent.
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Old Sep 23, 09, 11:08 am
  #9  
 
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Some foreign outstations (ok most) don't collect the PMU's.
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