Delta missed flight policy and flight connections
#1
Original Poster
Join Date: Apr 2009
Programs: SK Eurobonus Silver, DL, AA, AY, US
Posts: 600
Delta missed flight policy and flight connections
Hi,
Can anybody tell me what exactly is the Delta policy on missed flights, as the information I find on the net seems to be conflicting.
I'm arriving EWR on an international flight at 10:05am, and need a connecting flight to MCI. I'm thinking about taking either a 3:05pm flight with a connection in ATL or a direct from JFK at 3:50pm
The JFK flight is both cheaper and arrives earlier, so I would prefer catching that, but how sure a thing is the connection (given the intercontinetal flight can get delayed and immigration might take time, never used EWR so don't know how bad they are)? And if I miss the flight what is Delta policy on missed flights, can I get rerouted for a reasonable flight?
And out of curiosity, upgrade wise what kind of a chance do I have as a Delta Silver Medallion member on the EWR-ATL-MCI or the JFK-MCI? I'm going for the low price, so ticket will probably be in T-class, so I'll be in the back of the upgrade line, and I'd assume there are a lot of Delta FO:s in Atlanta.
Thanks in advance for everybody bothering to answer!
Can anybody tell me what exactly is the Delta policy on missed flights, as the information I find on the net seems to be conflicting.
I'm arriving EWR on an international flight at 10:05am, and need a connecting flight to MCI. I'm thinking about taking either a 3:05pm flight with a connection in ATL or a direct from JFK at 3:50pm
The JFK flight is both cheaper and arrives earlier, so I would prefer catching that, but how sure a thing is the connection (given the intercontinetal flight can get delayed and immigration might take time, never used EWR so don't know how bad they are)? And if I miss the flight what is Delta policy on missed flights, can I get rerouted for a reasonable flight?
And out of curiosity, upgrade wise what kind of a chance do I have as a Delta Silver Medallion member on the EWR-ATL-MCI or the JFK-MCI? I'm going for the low price, so ticket will probably be in T-class, so I'll be in the back of the upgrade line, and I'd assume there are a lot of Delta FO:s in Atlanta.
Thanks in advance for everybody bothering to answer!
#2
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
EWR to JFK is ~ 1 hour by car (but not cheap), by public transport ~ 2 hours. I would highly recommend just connecting via ATL/CVG/DTW/MSP.
#3
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What is the fare difference? As mentioned, getting from EWR to JFK may negate any savings. A taxi is the second quickest way to get from to JFK (helicopter via Manhattan being the quickest). Arriving to EWR at 10 AM, you should have time to make it over to JFK with time to spare.
If you miss your JFK flight, DL may reaccomodate you via another DL hub to get you to MCI. Depending on the agent, it could be free or a $50 charge for Same Day Confirm to a different flight (assuming there is availability).
If you miss your JFK flight, DL may reaccomodate you via another DL hub to get you to MCI. Depending on the agent, it could be free or a $50 charge for Same Day Confirm to a different flight (assuming there is availability).
#4
Join Date: Nov 2005
Location: SLC/DCA
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What is the fare difference? As mentioned, getting from EWR to JFK may negate any savings. A taxi is the second quickest way to get from to JFK (helicopter via Manhattan being the quickest). Arriving to EWR at 10 AM, you should have time to make it over to JFK with time to spare.
If you miss your JFK flight, DL may reaccomodate you via another DL hub to get you to MCI. Depending on the agent, it could be free or a $50 charge for Same Day Confirm to a different flight (assuming there is availability).
If you miss your JFK flight, DL may reaccomodate you via another DL hub to get you to MCI. Depending on the agent, it could be free or a $50 charge for Same Day Confirm to a different flight (assuming there is availability).
#5
Original Poster
Join Date: Apr 2009
Programs: SK Eurobonus Silver, DL, AA, AY, US
Posts: 600
What is the fare difference? As mentioned, getting from EWR to JFK may negate any savings. A taxi is the second quickest way to get from to JFK (helicopter via Manhattan being the quickest). Arriving to EWR at 10 AM, you should have time to make it over to JFK with time to spare.
If you miss your JFK flight, DL may reaccomodate you via another DL hub to get you to MCI. Depending on the agent, it could be free or a $50 charge for Same Day Confirm to a different flight (assuming there is availability).
If you miss your JFK flight, DL may reaccomodate you via another DL hub to get you to MCI. Depending on the agent, it could be free or a $50 charge for Same Day Confirm to a different flight (assuming there is availability).
I don't know if there is any reason to assume any difference in probability of getting bumbed to first between the two options?
I'm coming in with MH, so yes the NYC-MCI whichever airport I use will be on a separate ticket. (That's why I'm asking, I know they'd have to reaccomondate if it was because of their own late arrival.)
#6
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If you miss your DL fight (discounted, nonrefundable) because of late arrival on a separate MH ticket, DL doesn't have to reaccommodate at all. In practice, a few posters have been asked to pay a Same Day Change fee. Some have been asked (there's an infamous thread out there) to buy new tickets. The Contract of Carriage is authoritative wrt DL's obligations.
#7
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The fare is about a $100 cheaper from JFK, plus the flight from JFK arrives hour and a half earlier which would be a plus. That should be enough even for a taxi, right, so I could make my call based on when I get through immigration and then decide between train and a taxi, and either way still be about the same price or even cheaper.
I don't know if there is any reason to assume any difference in probability of getting bumbed to first between the two options?
I don't know if there is any reason to assume any difference in probability of getting bumbed to first between the two options?
Your EWR-JFK options:
http://www.panynj.gov/CommutingTrave...ct.html#ewrjfk
Not having flown to MCI via JFK, I don't know the answer about the upgrades. But it seems upgrades are easier to come by from JFK than from ATL. I'd say you would have a shot.
#8
Join Date: Jun 2009
Location: Somewhere
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Posts: 3,363
I wouldn't do it, I live 10 minutes from JFK on the route you'd take to get to Newark and it has taken me up to 3 hours on a high traffic day to get there. Plus cab fare into Manhattan from Newark can run as high as 100 dollars, may even be double that to JFK never did it though.
#9
Join Date: Dec 2008
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The fare is about a $100 cheaper from JFK, plus the flight from JFK arrives hour and a half earlier which would be a plus. That should be enough even for a taxi, right, so I could make my call based on when I get through immigration and then decide between train and a taxi, and either way still be about the same price or even cheaper.
Assuming you're comfortable with the NY area transit systems and the four trains you'd have to take (monorail, NJT, LIRR or subway, airtrain; total ~$28) and you have 1:30 - 2:15 (weekday)/2:30 (weekend) + checkin/security time, I'd go via JFK. I wouldn't take a taxi and on a weekday I wouldn't take the bus.
#10
Join Date: Feb 2006
Location: Boston, MA
Programs: DL Plat, Recovering AA Exec Plat
Posts: 177
Delta/Delta connections?
If you miss your DL fight (discounted, nonrefundable) because of late arrival on a separate MH ticket, DL doesn't have to reaccommodate at all. In practice, a few posters have been asked to pay a Same Day Change fee. Some have been asked (there's an infamous thread out there) to buy new tickets. The Contract of Carriage is authoritative wrt DL's obligations.
#11
Join Date: Nov 2005
Location: SLC/DCA
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Posts: 1,764
What is the policy (is there one) if you miss a connection from another DL flight from a separate ticket. I'm going through a similar issue at the moment (have to come from a different start point from where I originally thought I'd be starting my journey) and would like to feel some sense of protection from Delta on Delta crime.
#12
Join Date: Feb 2006
Location: Boston, MA
Programs: DL Plat, Recovering AA Exec Plat
Posts: 177
Indeed
Thanks in advance for any insights.
#13
Join Date: Feb 2006
Location: Boston, MA
Programs: DL Plat, Recovering AA Exec Plat
Posts: 177
The Old-Fashioned Way
I think I've figured this out the old-fashioned way--fishing around for Delta friends in high places to call panicked on the day of travel...too bad there's not a less histrionic way but so go DL hub connections!
#14
Original Poster
Join Date: Apr 2009
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Posts: 600
I booked the JFK flight, after all there seemed to be fair availability for the route even for today, so I guess I should be able to get a new flight if needed for a reasonable flight that my insurance will cover anyway.
Anyway, if somebody has experience in how well the immigration works around that time in EWR I'm still interested.
And it's gonna be a weekday, so I guess there will be some traffic if taking a taxi. It should still be tolerable right, it's not like I'm traveling in the worst rush hour right...
I'm semi familiar with the NYC transit system, though I've never used EWR before. Anyway don't think that's gonna be a problem, only problem with the trains might be the luggage I have to drag around.
Anyway, if somebody has experience in how well the immigration works around that time in EWR I'm still interested.
And it's gonna be a weekday, so I guess there will be some traffic if taking a taxi. It should still be tolerable right, it's not like I'm traveling in the worst rush hour right...
I'm semi familiar with the NYC transit system, though I've never used EWR before. Anyway don't think that's gonna be a problem, only problem with the trains might be the luggage I have to drag around.
#15
Join Date: Dec 2008
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Posts: 5,108
And it's gonna be a weekday, so I guess there will be some traffic if taking a taxi. It should still be tolerable right, it's not like I'm traveling in the worst rush hour right...
I'm semi familiar with the NYC transit system, though I've never used EWR before. Anyway don't think that's gonna be a problem, only problem with the trains might be the luggage I have to drag around.
- take escalator/elevator up to EWR airtrain
- get on EWR airtrain (squeeze into tiny cars)
- take escalator/elevator up to airlink station
- buy $15 ticket to NYP
- go through turnstile
- take escalator/elevator down to platform (probably Track A)
- get on train, find a place that you're not blocking the aisle
- go up from platform (stairs, escalator, or elevator)
- find LIRR ($5.75 + $5 airtrain) or subway ($7.25 metrocard, good for subway + airtrain) ticket machines
- go through turnstile (subway only)
- take stairs/escalator/elevator to platform
- get on train, find a place that you're not blocking the aisle
- go up escalator from platform (subway only)
- go through turnstile (subway only)
- go up escalator/elevator to airtrain platform
- go through turnstile
- get on JFK airtrain
- take escalator/elevator to crossover
- take elevator to checkin level
- cross street
It's easier than it sounds