Award Search Broken?

 
Old Apr 11, 09, 10:21 am
  #1  
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Award Search Broken?

I've been trying to book some international award tickets, but system comes back with no flights available. System down?
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Old Apr 11, 09, 10:24 am
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Originally Posted by broadwayboy View Post
I've been trying to book some international award tickets, but system comes back with no flights available. System down?
Having the same problem.. it was taking forever and asked me to click a link to view results and then nothing came up. Will try again later today and hopefully it will be working.
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Old Apr 11, 09, 10:51 am
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It does appear that way....

Clicking the the search schedule links gets nothing either....
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Old Apr 11, 09, 10:56 am
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Offline for a major upgrade? One can only hope.
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Old Apr 11, 09, 10:56 am
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Originally Posted by broadwayboy View Post
I've been trying to book some international award tickets, but system comes back with no flights available. System down?
More broken than usual.
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Old Apr 11, 09, 11:55 am
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It seems to happen all the time.
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Old Apr 11, 09, 12:40 pm
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Originally Posted by jbatl View Post
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Offline for a major upgrade? One can only hope.
One can only hope that the hope ends up materializing as you hope too.

If offline as part of a planned major upgrade, why not give advanced notice? Either way, they ought to consider waiving telephone booking fees when the website isn't functioning.
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Old Apr 11, 09, 1:06 pm
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Originally Posted by GUWonder
Originally Posted by jbatl View Post
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Offline for a major upgrade? One can only hope.
One can only hope that the hope ends up materializing as you hope too.

If offline as part of a planned major upgrade, why not give advanced notice? Either way, they ought to consider waiving telephone booking fees when the website isn't functioning.
They do. One only has to wade through the overseas online help desk, whose default answer is usually 'you are doing something wrong.'
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Old Apr 11, 09, 1:08 pm
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Originally Posted by jbatl View Post
They do. One only has to wade through the overseas online help desk, whose default answer is usually 'you are doing something wrong.'
"They do" sometimes -- not always and certainly not generally -- and even then it often requires being handed off (sometimes repeatedly).

DL ought to make it far less painful to get the fee waived as the fees become a bigger part of the picture as a result of DL's technology failings.
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Old Apr 11, 09, 1:30 pm
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It is working now. And no, I do not see any major upgrade.
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Old Apr 11, 09, 4:36 pm
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If it is working, that in and of itself is a major upgrade.
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Old Apr 11, 09, 8:13 pm
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Originally Posted by sfozrhfco View Post
If it is working, that in and of itself is a major upgrade.
I don't think Delta IT knows how to make ANYTHING web based work.
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Old Apr 12, 09, 7:46 am
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Absolutely nothing new. Just a different kind of broke.
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Old Apr 12, 09, 8:13 am
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I am so looking forward to booking (trying to book) my 1st DL award flight.
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Old Apr 12, 09, 8:19 am
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Did it ever work?
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