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-   Delta SkyMiles (Pre-WorldPerks Merger) (https://www.flyertalk.com/forum/delta-skymiles-pre-worldperks-merger-489/)
-   -   Award Search Broken? (https://www.flyertalk.com/forum/delta-skymiles-pre-worldperks-merger/942308-award-search-broken.html)

broadwayboy Apr 11, 2009 9:21 am
Award Search Broken?
 
I've been trying to book some international award tickets, but system comes back with no flights available. System down?

thepointsguy Apr 11, 2009 9:24 am
Originally Posted by broadwayboy (Post 11564361)
I've been trying to book some international award tickets, but system comes back with no flights available. System down?
Having the same problem.. it was taking forever and asked me to click a link to view results and then nothing came up. Will try again later today and hopefully it will be working.

CarolDisney1 Apr 11, 2009 9:51 am
It does appear that way....

Clicking the the search schedule links gets nothing either....

jbatl Apr 11, 2009 9:56 am
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Offline for a major upgrade? One can only hope.

wsflyer Apr 11, 2009 9:56 am
Originally Posted by broadwayboy (Post 11564361)
I've been trying to book some international award tickets, but system comes back with no flights available. System down?
More broken than usual.

monitor Apr 11, 2009 10:55 am
It seems to happen all the time.

GUWonder Apr 11, 2009 11:40 am
Originally Posted by jbatl (Post 11564494)
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Offline for a major upgrade? One can only hope.
One can only hope that the hope ends up materializing as you hope too.

If offline as part of a planned major upgrade, why not give advanced notice? Either way, they ought to consider waiving telephone booking fees when the website isn't functioning.

jbatl Apr 11, 2009 12:06 pm
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Originally Posted by GUWonder
Originally Posted by jbatl (Post 11564494)
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Offline for a major upgrade? One can only hope.
One can only hope that the hope ends up materializing as you hope too.

If offline as part of a planned major upgrade, why not give advanced notice? Either way, they ought to consider waiving telephone booking fees when the website isn't functioning.
They do. One only has to wade through the overseas online help desk, whose default answer is usually 'you are doing something wrong.'

GUWonder Apr 11, 2009 12:08 pm
Originally Posted by jbatl (Post 11564955)
They do. One only has to wade through the overseas online help desk, whose default answer is usually 'you are doing something wrong.'
"They do" sometimes -- not always and certainly not generally -- and even then it often requires being handed off (sometimes repeatedly).

DL ought to make it far less painful to get the fee waived as the fees become a bigger part of the picture as a result of DL's technology failings.

broadwayboy Apr 11, 2009 12:30 pm
It is working now. And no, I do not see any major upgrade.

sfozrhfco Apr 11, 2009 3:36 pm
If it is working, that in and of itself is a major upgrade.

yngdiego Apr 11, 2009 7:13 pm
Originally Posted by sfozrhfco (Post 11565755)
If it is working, that in and of itself is a major upgrade.
I don't think Delta IT knows how to make ANYTHING web based work.

Marc NYC Apr 12, 2009 6:46 am
Absolutely nothing new. Just a different kind of broke.

hnewman Apr 12, 2009 7:13 am
I am so looking forward to booking (trying to book) my 1st DL award flight. :D

skchin Apr 12, 2009 7:19 am
Did it ever work?


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