Delta Amex Business Credit Cards - 5% OPEN Savings on Delta purchases going away?
Apr 10, 2009, 7:30 pm
#16
Original Poster
Join Date: Dec 2002
Location: Lihue, HI, USA
Programs: Alaska MVP Gold 75K; Delta Silver Medallion (1MM); Hilton Gold; Marriott Gold; National Executive
Posts: 1,111
Apr 11, 2009, 10:11 am
#17
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
Well, all I can say is that having just acquired the Reserve for Business card in January, I feel somewhat scammed. And that is after wasting hours of time to get the initial $3,000 credit line raised to something more useful. The only reason I selected this card was that the annual fee would more or less get canceled out by the 5% savings on annual DL spending.
I have been scammed! When did they actually stop advertising the 5% discount?
I have been scammed! When did they actually stop advertising the 5% discount?
Apr 13, 2009, 10:50 am
#18
Join Date: Dec 2006
Location: New England
Programs: DL Plat, Mariott Plat, HH Diam
Posts: 122
I have the delta reserve business card and neither the March or April statements say anything about the benefit ending. I have also called four times and each separate representative, after checking with their supervisors, have said there is no change plannned. I also got the same thing when I e-mailed asking the question.
I am curious as to whether other holders of the reserve business card saw anything about the benefit ending in their statements. Or if others are in my same boat of not thinking the benefit is going away.
I am curious as to whether other holders of the reserve business card saw anything about the benefit ending in their statements. Or if others are in my same boat of not thinking the benefit is going away.
Apr 13, 2009, 1:12 pm
#19
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
I do not have a Reserve card, but on the OPEN Savings Summary page of my April 10, 2009, statement, the first line says,
DELTA - flight purchases - End Date May 15, 2009
DELTA - flight purchases - End Date May 15, 2009
Apr 13, 2009, 1:43 pm
#20
Join Date: Dec 2006
Location: New England
Programs: DL Plat, Mariott Plat, HH Diam
Posts: 122
Thank you, I had not noticed that. Interesting that none of the four representatives I spoke with at American Express seems to know this is happening. 
Apr 13, 2009, 3:00 pm
#21
Join Date: Apr 2001
Location: NC, USA
Programs: AA Gold 1MM, AA Exec Plat, Marriott Lifetime Plat, Hilton Diamond, Hyatt Globalist
Posts: 1,012
I have a regular skymiles business amex, and on my last statement (dated 3/24), there is no mention of the end of the Delta OPEN savings.
Maybe this change is only for personal cards and not business accounts?
Maybe this change is only for personal cards and not business accounts?
Apr 13, 2009, 3:57 pm
#22
Join Date: Aug 2007
Programs: Delta - Plat, Marriott - Platinum, Starwood - Gold
Posts: 115
Not just for personal
Also shows on my statement. I'm calling and asking for a refund of my annual fee.
Apr 13, 2009, 4:52 pm
#23
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
my Business reserve card also had the May 15 end date listed on the last statement!
Apr 13, 2009, 6:44 pm
#24
Join Date: Apr 2007
Location: Hotlanta
Programs: DL GM, SPG Plat, Hyatt Diamond, GPP Silver
Posts: 514
I just called to confirm w/AmEx that the 3% + 2% Open Savings was going away on my DL Plat Bus card. And would'nt you know it AmEx blames DL for leaving the program & claiming that this was not their choice. I do not buy it. Everybody know that $ wise these 2 are tied at the hip and I doubt that this was a unilateral move by DL. I'll be complaining to both in writing and I fully expect it won't mean a thing to either one 
.
.
Apr 14, 2009, 12:35 pm
#25
Join Date: Apr 2001
Location: NC, USA
Programs: AA Gold 1MM, AA Exec Plat, Marriott Lifetime Plat, Hilton Diamond, Hyatt Globalist
Posts: 1,012
"Thank you for your follow up e-mail.
Per your inquiry, I would like to inform you that effective May 15th, 2009, Delta Air Lines will no longer be participating in the OPEN Savings program.
Please know that now that Delta has merged with Northwest to become the world's biggest airline, they have decided to leave the program in order to shift focus on other opportunities."
Apr 14, 2009, 2:07 pm
#27
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
I guess my real question is when did this get decided? Because when I applied for my Reserve business card in January 2009, it was not mentioned!
Apr 14, 2009, 8:53 pm
#28
Join Date: Jan 2009
Location: SAN
Programs: BA silver
Posts: 240
If the 5% OPEN Savings ends on May 15, will I still get the discount for tickets purchased prior to this date? I would think the answer is yes, but it takes 6-8 weeks for them to process the discount. Do you think they will go by the ticket purchase date for qualification and give me the 5% off even-though the discount won't be processed until after the OPEN Savings program is supposed to end? The answer may be a no-brainer and I think I should get the 5% off, but who knows these days.
Apr 14, 2009, 9:50 pm
#29
Original Poster
Join Date: Dec 2002
Location: Lihue, HI, USA
Programs: Alaska MVP Gold 75K; Delta Silver Medallion (1MM); Hilton Gold; Marriott Gold; National Executive
Posts: 1,111
If the 5% OPEN Savings ends on May 15, will I still get the discount for tickets purchased prior to this date? I would think the answer is yes, but it takes 6-8 weeks for them to process the discount. Do you think they will go by the ticket purchase date for qualification and give me the 5% off even-though the discount won't be processed until after the OPEN Savings program is supposed to end? The answer may be a no-brainer and I think I should get the 5% off, but who knows these days.
Apr 15, 2009, 6:44 am
#30
Join Date: Feb 2005
Programs: DL DM/2MM; SPG PLAT/Ambassador
Posts: 483
That really is a huge disappointment.