Can't book Korean reward travel online
Mar 17, 2009, 1:21 pm
#1
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Join Date: Sep 2001
Posts: 700
Can't book Korean reward travel online
Why exactly can't I book a reward using Skymiles on the Delta website for a trip on their partner Korean Air?
Mar 17, 2009, 1:58 pm
#2
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It doesn't get to the existential 'why?,' but you can't book KE awards online at delta.com because KE isn't on this list:
Go to Award Ticket, where you can search for seat availability, book Award Travel reservations, and redeem your miles for Delta, Delta Connection® carriers, Continental Airlines, and Northwest Airlines. Additional Terms & Conditions apply.
http://www.delta.com/skymiles/use_mi...iles/index.jsp
Go to Award Ticket, where you can search for seat availability, book Award Travel reservations, and redeem your miles for Delta, Delta Connection® carriers, Continental Airlines, and Northwest Airlines. Additional Terms & Conditions apply.
http://www.delta.com/skymiles/use_mi...iles/index.jsp
Mar 17, 2009, 3:03 pm
#3
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Join Date: Sep 2001
Posts: 700
I see that. It is like what my parents used to say when I asked why. They answered "because".
It doesn't get to the existential 'why?,' but you can't book KE awards online at delta.com because KE isn't on this list:
Go to Award Ticket, where you can search for seat availability, book Award Travel reservations, and redeem your miles for Delta, Delta Connection® carriers, Continental Airlines, and Northwest Airlines. Additional Terms & Conditions apply.
http://www.delta.com/skymiles/use_mi...iles/index.jsp
Go to Award Ticket, where you can search for seat availability, book Award Travel reservations, and redeem your miles for Delta, Delta Connection® carriers, Continental Airlines, and Northwest Airlines. Additional Terms & Conditions apply.
http://www.delta.com/skymiles/use_mi...iles/index.jsp
Mar 17, 2009, 3:12 pm
#4
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,910
You can book KE flights on NWA.com (after transferring your DL miles). Keep in mind that NWA has higher mileage requirements for some KE flights than DL, and that NWA.com occassionally lists KE flights that aren't actually available. Or, you can call DL to find out that many of their agents haven't figured out how to see KE availability. Best in class frequent flier program, indeed!
Mar 19, 2009, 7:24 pm
#5
Join Date: Jul 2002
Posts: 3,636
NWA site wants to charge me a $150 fee for booking inside the 21 days in advance window. I booked on DL site with no fee (maybe because I am a PM?)... so I am tempted to call DL in this case where I want KE flights.
Mar 19, 2009, 7:28 pm
#6
FlyerTalk Evangelist
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Award Travel on delta.com is limited to travel on Delta, Delta Connection®, Continental, Northwest, Hawaiian, Alaska and Air France Airlines.
Mar 19, 2009, 7:35 pm
#7
Join Date: Jun 2006
Location: STX
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))
Also bear in mind that KE has blackout dates and they are different ex US than ex Asia. This can make booking on KE very challenging if you're not flexible.
Also bear in mind that KE has blackout dates and they are different ex US than ex Asia. This can make booking on KE very challenging if you're not flexible.
Mar 19, 2009, 7:50 pm
#8
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Mar 19, 2009, 9:23 pm
#9
Join Date: Jan 2009
Posts: 35
The blackout dates might explain why I get an error message when I try to book Korean travel though NW.com. It shows the availability, but when you actually go to book it, it says you need to call NW directly.
Mar 20, 2009, 3:58 pm
#10
Join Date: Feb 2003
Location: Los Angeles, CA
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Posts: 1,205
KE is not on this list either, but another place on delta.com has a list with a few more carriers than that:
http://www.delta.com/skymiles/use_mi....jsp#countries
http://www.delta.com/skymiles/use_mi....jsp#countries
https://www.delta.com/skymiles/about.../index.jsp#klm
Award Tickets are now available on the Online Award Calendar at delta.com for travel on KLM Airlines, in addition to Continental, Northwest Airlines, Hawaiian, Alaska, Air France and Delta.
Mar 20, 2009, 5:04 pm
#11
Join Date: Oct 2005
Location: Atlanta
Programs: Delta; Marriott Silver
Posts: 332
I just booked 3 award tickets about a week ago by calling the reservations line. ICN -> BKK RT in business class for 30k skymiles each. Some agents will allow you to hold the reservation for 48 hours while others will insist you book instantly if you have the miles available. I then completed the booking online saving the "live person" fee when I got the 48 hour hold.
LS
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