Buy Miles - Got hit with foreign transaction fee
Jan 29, 2009, 7:42 pm
#1
Original Poster
Join Date: Jan 2005
Location: Panama City Beach, FL (ECP)
Programs: Delta PM, Alaska MVP, Hilton GoldMarriott Titanium
Posts: 780
Buy Miles - Got hit with foreign transaction fee
I bought a some top-off miles during one of the promotions and when I was looking at my latest credit card bill I noticed something funny. I found that the transaction amount for the miles I bought was higher than on my email receipt. Turns out Delta/Points.com ran the transaction through in Canada in USD, only for my bank to hit me with a $5.91 foreign transaction fee.
I had to call Delta to clean up an itinerary and asked the rep if they knew anything, which they didnt, nor did any supervisor she talked to. I've also emailed Delta, but as we all know its farely useless, since I just got a canned response of the T&C's telling me about payment and taxes.
I'm about to email with Points.com to see if they can rectify this, but I was wondering if anyone else has noticed this when buying miles? It just seems a bit strange for it to have happened (add that with the city on the bill being listed as Toronto, Quebec...)
I had to call Delta to clean up an itinerary and asked the rep if they knew anything, which they didnt, nor did any supervisor she talked to. I've also emailed Delta, but as we all know its farely useless, since I just got a canned response of the T&C's telling me about payment and taxes.
I'm about to email with Points.com to see if they can rectify this, but I was wondering if anyone else has noticed this when buying miles? It just seems a bit strange for it to have happened (add that with the city on the bill being listed as Toronto, Quebec...)
Jan 30, 2009, 1:51 am
#2
Join Date: Jan 2008
Posts: 1,298
I bought a some top-off miles during one of the promotions and when I was looking at my latest credit card bill I noticed something funny. I found that the transaction amount for the miles I bought was higher than on my email receipt. Turns out Delta/Points.com ran the transaction through in Canada in USD, only for my bank to hit me with a $5.91 foreign transaction fee.
I had to call Delta to clean up an itinerary and asked the rep if they knew anything, which they didnt, nor did any supervisor she talked to. I've also emailed Delta, but as we all know its farely useless, since I just got a canned response of the T&C's telling me about payment and taxes.
I'm about to email with Points.com to see if they can rectify this, but I was wondering if anyone else has noticed this when buying miles? It just seems a bit strange for it to have happened (add that with the city on the bill being listed as Toronto, Quebec...)
I had to call Delta to clean up an itinerary and asked the rep if they knew anything, which they didnt, nor did any supervisor she talked to. I've also emailed Delta, but as we all know its farely useless, since I just got a canned response of the T&C's telling me about payment and taxes.
I'm about to email with Points.com to see if they can rectify this, but I was wondering if anyone else has noticed this when buying miles? It just seems a bit strange for it to have happened (add that with the city on the bill being listed as Toronto, Quebec...)
Points.com ? Very odd... so is somebody thinking that Toronto is in Quebec
