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Thanks for the ginger ale but where's my ice cream?

Thanks for the ginger ale but where's my ice cream?

 
Old Jan 22, 09, 9:24 pm
  #1  
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Thanks for the ginger ale but where's my ice cream?

It's been a couple of months since I've flown Delta TA (usually DUB-ATL) but on my recent (Y) flight I was disappointed to see the traditional self service Haagen Daz ice cream mini tubs and noodle snacks replaced by a pay snack service which offered neither! Anyone know when this came into effect and what bright spark removed one of the few treats of flying Y TA?

I wasn't expecting the drinks service to feature ginger ale but was glad to see it there.

On the meal front, I ordered an Asian Vegetarian meal (main was curried mushrooms with spiced rice), which was tasty and didn't repeat on me the way the standard chicken sauce tends to. Was disappointed to get grapes and raisins instead of the chocolate cookie dessert, especially since Asian Vegetarian is labelled as including dairy.

For the pizza service later I got the same pizza as everyone else but again got raisins instead of the cookie. Not very Asian at all.
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Old Jan 22, 09, 10:41 pm
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They've brought food for purchase to international flights now???? And just when I thought it couldn't get much worse...
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Old Jan 22, 09, 11:24 pm
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Yeah, they mentioned the snack for purchase on my DUB-ATL hop two weeks ago.
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Old Jan 23, 09, 2:52 am
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Originally Posted by uavking View Post
Yeah, they mentioned the snack for purchase on my DUB-ATL hop two weeks ago.
That is bad customer service! I guess I'll make sure I don't fly DL Y TA any more! J or AF it looks like. AF doesn't charge for wine in Y either.

Dave
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Old Jan 23, 09, 3:04 am
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On DL's website under meals, it says the following:

"Alaska, Hawaii, and International Flights

Complimentary meal service is offered on select Alaska and Hawaii flights based on flight times and on international flights approximately five hours and longer."

I supposed this does not include snacks!
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Old Jan 23, 09, 6:39 am
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The mid-flight snacks on shorter European flights has been replaced with BOB. Meals and arrival snack remain complimentary.

Originally Posted by Davescj View Post
That is bad customer service! I guess I'll make sure I don't fly DL Y TA any more! J or AF it looks like. AF doesn't charge for wine in Y either.

Dave
DL provides a complimentary drink of your choice with meals.
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Old Jan 23, 09, 6:49 am
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Originally Posted by sxf24 View Post
DL provides a complimentary drink of your choice with meals.
Yet many European Airlines provide complimentary alcoholic drinks throughout their flights in coach.
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Old Jan 23, 09, 6:52 am
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Originally Posted by OrlandoFlyer View Post
Yet many European Airlines provide complimentary alcoholic drinks throughout their flights in coach.
Of course, if you are flying Alitalia booze is a necessity to keep you from going insane during a flight across the pond.
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Old Jan 23, 09, 7:24 am
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Originally Posted by OrlandoFlyer View Post
Yet many European Airlines provide complimentary alcoholic drinks throughout their flights in coach.
I know and I think thats a better model. However, with the exception of NW, the reality is that is not how US carriers operate.
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Old Jan 23, 09, 8:03 am
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Originally Posted by sxf24 View Post
The mid-flight snacks on shorter European flights has been replaced with BOB.
Ok... gotta love the obsession with abbreviations on this blog... what in the world is BOB?
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Old Jan 23, 09, 8:11 am
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Originally Posted by Juanefny View Post
Ok... gotta love the obsession with abbreviations on this blog... what in the world is BOB?
Buy-on-Board

I'm now waiting for someone to write an entire post using only abbreviations.
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Old Jan 23, 09, 9:06 am
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DUB-ATL is just short of ten hours. We got peanuts and drinks not long after 10,000 ft (pay for alcohol), then with lunch there was a complimentary wine or beer option as well as soft drinks, cocktails were charged.

The snack cart had free peanuts or you could buy Pringles, Peanut M&Ms and one other thing. To be honest I was in shock at being offered a chance to buy food on a 10 hour TA flight that I didn't pay attention to what else was on the cart.

I'm just glad I tend to pack snacks anyway so we didn't go hungry (I never eat the pizza).
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Old Jan 23, 09, 9:06 am
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Originally Posted by OrlandoFlyer View Post
Yet many European Airlines provide complimentary alcoholic drinks throughout their flights in coach.
European Airlines and NW TATL flights.
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Old Jan 23, 09, 9:15 am
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Originally Posted by sxf24 View Post
Buy-on-Board

I'm now waiting for someone to write an entire post using only abbreviations.
BOB is a PITA but SOP on TATL OPS, FWIW.

(about as close as I can get.)
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Old Jan 23, 09, 9:16 am
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Originally Posted by motytrah View Post
European Airlines and NW TATL flights.
For now. If you don't think DL will do away with that sooner rather than later, well ...
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