? about Vinesse Wine Club/miles
Has anyone ever joined for the miles? I was thinking of joining and giving as a gift. Can anyone tell me if there is a minimum number of purchases required before canceling? I did the online chat on the Vinesse website and was assured there is no minimum but is does not state that anywhere on the website. I only have their word. Any one with experience with this?
Thanks. |
I did Vinesse once. Pretty quick and easy. All was as promised. Recipient was happy too.
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Thanks!
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Was it difficult to unsubscribe (if you did)?
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Unsubscribing from this service is very difficult and painful
These guys have some fineprint that says they will keep billing you and keep sending you more wine. I called them to cancel my service and they gave me a cancellation code. On that call, I asked them to refund my money, and they said yes, but the money was never refunded. Then I received a new shipment of wines. I disputed the charge with AMEX and they managed to trick AMEX once with some proof of shipping. I reopened the case with AMEX and gave AMEX the cancellation number I had received from Vinesse. This time, AMEX suggested I block that merchant from making any more purchases on my card and I approved that block. A month later, AMEX finally ruled in my favor and also sent me a personally written greeting card saying "sorry" :-)
However, Vinesse never bothered to contact me to recover the shipment and I got a few bottles of free wine in the process. However, if I had purchased this thing on a debit card, I would not have been able to waive it off easily. So be prepared for a battle if you want to cancel your service and not receive more shipments. |
Thanks for the insights. I've been with them about 6 months now. I almost cancelled a few months back when I got tired of playing the adult signature game with UPS. In my state, a signature is required, UPS would always deliver when I'm at work. Now deliveries go to the UPS store who calls me when the shipment arrives and Vinesse covers the $6 fee.
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easy to cancel
I joined Vinesse a few months ago when they had a 5000 mile bonus Delta offer with free shipping. I cancelled after the first box, and had absolutely no problem - I even returned a second box that I wasn't expecting, and they paid for the shipping both ways and credited my account within a day or two. I did feel guilty afterwards though, because the wine was actually pretty good, and I know I didn't pay enough for it to cover their costs
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I'm hoping the miles post VERY SOON. I have somehow received TWO shipments in less than FOUR WEEKS :rolleyes: Their website doesn't provide any way to email them -- I'd rather put it all in writing. I found their fax number online and have sent a fax inquiring about the miles.
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I had trouble with an unexpected shipment and an unannounced membership fee... Read about it here...
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When I signed up I received the wine 3-4 days later, and the bonus miles posted about 3 weeks after. They did send me three shipments within 2 months despite signing up for the 8 week interval.
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Originally Posted by ALadyNCal
(Post 14342827)
I'm hoping the miles post VERY SOON. I have somehow received TWO shipments in less than FOUR WEEKS :rolleyes: Their website doesn't provide any way to email them -- I'd rather put it all in writing. I found their fax number online and have sent a fax inquiring about the miles.
Originally Posted by Izzy24
(Post 14343614)
When I signed up I received the wine 3-4 days later, and the bonus miles posted about 3 weeks after. They did send me three shipments within 2 months despite signing up for the 8 week interval.
http://www.flyertalk.com/forum/s-p-m...free-ship.html The introductory shipment comes when you register. The next regular shipment may come at any time after that -- not necessarily two months later. When I called to cancel, they said that the next shipment had already gone out. In reality, it didn't ship for another week. I called to refuse it and return it, but agreed to accept it for a reduced price. None of the wines are great. Some of the wines are bad, IMO. I joined as part of a DL bonus for partner activity. Unless there's a significant incentive such as that, I'd suggest that others avoid them altogether. |
Originally Posted by ALadyNCal
(Post 14342827)
I'm hoping the miles post VERY SOON. I have somehow received TWO shipments in less than FOUR WEEKS :rolleyes: Their website doesn't provide any way to email them -- I'd rather put it all in writing. I found their fax number online and have sent a fax inquiring about the miles.
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How long did it take for you guys to get your miles? I know they say 4-6 weeks, but if it is sooner, then that would be best for me!
Also, if you cancel right away, they wont take back the miles, would they ? |
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