Is Delta giving away miles?

Old Oct 20, 08, 8:58 pm
Original Poster
Join Date: Sep 2007
Location: Del Mar, CA
Programs: Skymiles, AMEX, Bonvoy, IHG Plat, Alaska MVP
Posts: 597
Is Delta giving away miles?

I've been away from this site for a while so sorry if this is a repeat topic.

I remember when I first joined people had to fight to get original flight credit and MQMs if they were re-routed or put on partner carriers.

I was put on AA first class (which I found to be nicer than DL even though CO still takes the cake in my book) two weekends ago and had to fly into SNA vs. SAN and get shuttled down at midnight. It was a pain, but after being gone over a week and having issues on DL with my departing flight-I was happy to be home.

I just called Delta and asked for credit. Without a fight I get asked "would you like miles or a voucher?'" I took the miles and was actually given more miles and MQMs than my original flight would have earned.

Now I'm wondering if I should have accepted the voucher since I'm thinking the miles are worthless. I haven't book an award ticket since Feb on AF so I haven't experienced the new rewards tier.

Is it really this easy to just be given Skymiles now?
delmargal is offline  
Old Oct 20, 08, 9:01 pm
Join Date: May 2005
Location: FLL
Programs: DL ♦M MM|HH♦|Marr Slvr|CO UA AA US|Pri Cub Plat|SPG|Avis 1st|Htz 5*
Posts: 5,044
Short answer: yes. It is that easy. They issue miles like the fed prints money. It has devalued the miles so, yes, you should have taken the voucher.
Evan! is offline  
Old Oct 21, 08, 10:26 am
Join Date: Feb 2008
Posts: 2,169
Isnt voucher the automatic answer in this case regardless of airline?

Getting a voucher for the cost of the flight vs the miles(actual to be earned) is a no brainer to me unless you are doing a MR for attaining or retaining status.
vrbaba is offline  
Old Oct 21, 08, 3:04 pm
Join Date: Jul 2008
Programs: Southwest A-list, Hiltonhonors Diamond, Delta, AA Platinum, IHG Platinum,
Posts: 115
ya vouchers always better to take!
srittle001 is offline  
Old Oct 21, 08, 10:18 pm
Join Date: Dec 2003
Location: Mountain View, CA, USA
Programs: DL GM, SPG
Posts: 242

He wouldn't have gotten offered a voucher for the cost of the flight. delmargal didn't give the exact circumstances of rebooking. But for simplicity's sake I'll assume it was a mechanical or some other IROP that was DL's fault.

When I worked there, there was a little chart with basic guidelines on how much to offer based on SM status, original price of ticket, duration of delay etc. I would start an offer of $50 TC or 10,000 SM. Depending on the agent you get(and their trained skills), they can have some leeway but the general practice is to offer enough miles to make it seem like it's a deal. Giving skymiles costs the airline nothing, it's a promise on a future guarantee that might never be cashed in.

In short, unless you are just short for a trip, ALWAYS take the voucher.
ecspike is offline  

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