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OK, in the aftermath of this thread, I emailed Delta and requested original routing credit, as suggested above.
I got a reply apologizing for the delays. I can't quite tell if they're saying they will offer me the original credit or not. But they said they will give me 10,000 miles because of the inconvenience I experienced. So I logged on to delta.com and see that they've given me 10,000 miles (non MQM of course). But the MQMs I got for the trip are still the same, only ATL-LHR instead of ATL-ARN. So I'm missing out on about 400 MQMs, plus the Double MQM promo or about 800 MQMs. Hmm, I don't know if I should press on. The 10k miles are nice but the MQMs ... Well if I get the Double MQMs for my trips in May and June, I will be Gold again. But those 800 MQMs might make the difference on whether I shoot for Platinum this year. |
Fire off an email simply stating:
"Iam requesting original routing credit for the folliwing itinerary (CONFIRM #, TICKET NUMBER) in which my routing was effected by operations." Then give them the flights you wanted credit for. |
Originally Posted by WBurcham
(Post 9974444)
Fire off an email simply stating:
"Iam requesting original routing credit for the folliwing itinerary (CONFIRM #, TICKET NUMBER) in which my routing was effected by operations." Then give them the flights you wanted credit for. |
Originally Posted by sammy0623
(Post 9974701)
shouldn't that be affected?
I had a problem where WX caused DL to sign my ticket over to AA (thank you MCI CRC agent) and I emailed DL CS via the website. Corrected itin appeared the next day. |
Originally Posted by WBurcham
(Post 9976665)
Yes but no. The ticket # will allow the agent to verify the originally booked itinerary and give them access to the reasons why the routing changed.
I had a problem where WX caused DL to sign my ticket over to AA (thank you MCI CRC agent) and I emailed DL CS via the website. Corrected itin appeared the next day. |
Originally Posted by sammy0623
(Post 9977802)
lol i was just being a grammar dictator. affected vs effected...
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Originally Posted by sfozrhfco
(Post 9923542)
AS usual from the DL apologists...everything is the customer's fault.
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Originally Posted by ArgoNavis
(Post 9979088)
Ain't that true.
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