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Hilton Chain bonus, 1000 MQM + 1000 Bonus per stay

Hilton Chain bonus, 1000 MQM + 1000 Bonus per stay

 

Old Jul 2, 08, 2:48 pm
  #136  
 
Join Date: Nov 2006
Posts: 586
Originally Posted by MRGUNDA View Post
anyone else see their double dip miles posted?

Should I contact Hilton or contact Delta for this?

Thanks.
I contacted Hilton. It took 5 emails to make someone actually pay attention. I tried to make it really clear that I was aware of many others experiencing the same problem but I guess they didn't pay any attention to that bit. My miles posted (as per my post above), but I never heard from Hilton after that (I kind of expected a response telling me the issue was fixed).
blagger is offline  
Old Jul 2, 08, 4:11 pm
  #137  
 
Join Date: Jul 2006
Location: ATL
Programs: DL - GM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,049
Originally Posted by blagger View Post
I contacted Hilton. It took 5 emails to make someone actually pay attention. I tried to make it really clear that I was aware of many others experiencing the same problem but I guess they didn't pay any attention to that bit. My miles posted (as per my post above), but I never heard from Hilton after that (I kind of expected a response telling me the issue was fixed).
Can you please provide the e-mail address that worked so we can use it as well?

Thanks.
MikeyZBT is offline  
Old Jul 2, 08, 4:25 pm
  #138  
 
Join Date: Nov 2006
Posts: 586
I emailed [email protected]
blagger is offline  
Old Jul 3, 08, 4:15 pm
  #139  
 
Join Date: Jul 2006
Location: ATL
Programs: DL - GM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
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Originally Posted by blagger View Post
Thanks! I'll report when I get a response.
MikeyZBT is offline  
Old Jul 3, 08, 4:24 pm
  #140  
 
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Programs: Handcuffed to Delta and IHG by Concur
Posts: 7,350
I called Hilton Hhonors on the toll-free number on the back of my card. Initially, I spoke with a woman (possibly in India) who tried to tell me to talk to Delta. I asked to be transferred to a supervisor and I was, after waiting on hold for a while for one to become available. He took ownership of the problem and said he would get the issue resolved within a few days. I'll post also on whether he follows through. Very encouraging thought at this point.
amanuensis is offline  
Old Jul 3, 08, 10:04 pm
  #141  
 
Join Date: May 2008
Location: City of Saint Louis
Programs: Delta Skymiles, AAdvantage
Posts: 19
These double-dip miles aren't MQMs, correct? Like everyone else, it seems, I got my MQMs immediately, but never have gotten the double dips.
throatybeard is offline  
Old Jul 7, 08, 2:46 pm
  #142  
 
Join Date: May 2004
Location: Toledo, OH
Programs: DL GOLD
Posts: 245
Disappointing

After two emails with no response, I finally called in and talked to someone in customer service who says it shows I never registered for the promotion. I knew I registered twice, however, there is no confirmation email to show to prove. I really hate these promotion which seemed poorly planned out, they get the benefit of the booking, but have little interest in giving out the reward. There comes a time where it just is not worth the time to fight for 1000 miles and 1000 MQM's.
ToledoRocket is offline  
Old Jul 7, 08, 4:43 pm
  #143  
 
Join Date: Sep 2006
Location: Atlanta
Posts: 167
I'm in the same boat as many of you. The 1,000 miles from the MQM promotion posted to my HHonors and Skymiles acount, but the 500 double dip miles only show in my HHonors account and after 6 weeks still hasn't posted to Skymiles. I e mailed Delta, they were no help and referred me to Hilton. I then contacted Hilton but got a pretty generic response. I'll follow up again in a few weeks...
ez311 is offline  
Old Aug 5, 08, 2:02 pm
  #144  
 
Join Date: Jul 2006
Location: ATL
Programs: DL - GM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,049
Originally Posted by MikeyZBT View Post
Thanks! I'll report when I get a response.
After writing two e-mails to Hilton, I FINALLY, today, got the 500 regular (non-MQM) miles per stay during the promotion. They are listed as "posting" back when the stay happened, so you have to look for it. But, I finally got my 1500 miles.
MikeyZBT is offline  
Old Aug 5, 08, 2:15 pm
  #145  
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Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL FO 1.4MM, Hilton Diamond, IHG Platinum, Avis CHM.
Posts: 7,090
Originally Posted by MikeyZBT View Post
After writing two e-mails to Hilton, I FINALLY, today, got the 500 regular (non-MQM) miles per stay during the promotion. They are listed as "posting" back when the stay happened, so you have to look for it. But, I finally got my 1500 miles.
Actually, I just got one of these today. It was only 500 miles, so I didn't want to hassle with it.

I had noticed that my Skymiles total went up 1000 miles today. 500 was from a Hilton stay this past weekend, but I couldn't come up with the other 500.

I actually had two Hilton stays in April during the MQM promotion same weekend. The regular 500 miles from a one night stay that weekend posted as usual, and the 1000 MQMs from a two night stay right after that posted pretty quickly. But I never got the regular 500 miles from the two night stay until today.

Oh well, more miles are always good.....

Thanks for posting.

David
DiverDave is offline  
Old Aug 5, 08, 3:11 pm
  #146  
 
Join Date: Mar 2008
Location: DCA
Programs: DL Silver, HH Gold, PC Plat, Marriott Silver
Posts: 420
Got 'em

Also got my 3 double dips (total of 1500 miles) posting today - though they do post back on the original date and say they posted on that date in the description. Only took 4 or 5 emails to get them....
bearcat74 is offline  
Old Aug 5, 08, 5:11 pm
  #147  
 
Join Date: Jan 2006
Location: Napa, CA
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
I did not e-mail and complain, but I checked and my double dips posted, too.
me4yankees is offline  
Old Aug 5, 08, 6:51 pm
  #148  
 
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Programs: Handcuffed to Delta and IHG by Concur
Posts: 7,350
Mine posted also.

By amazing coincidence, I also got a paper form letter from a Cindy C. Chesna at Delta today saying "Thank you for your correspondence concerning your participation in the Delta Sky Miles program. We are unable to post mileage from the documentation received." She told me to, in the future, make sure that I always present my SkyMiles card at check in to the hotel clerk. She then told me to contact Hilton to resolve the issue, which is of course what I did in the first place -- it was Hilton that told me to contact Delta when, after a thorough investigation, Hilton was convinced that the problem was not at their end.

At the very least, Cindy could have addressed the specific issue that I raised in the letter, or gave me some indication that she had read further in my letter than the word "Hilton". In retrospect, I wish that I had just stuck with earning points and more points with Hilton and skipped this promotion. Hilton's customer service people were great. My experience with Delta's people, both those I spoke with in India and in Atlanta, as well as via correspondence, was abysmal.
amanuensis is offline  
Old Aug 6, 08, 1:26 am
  #149  
 
Join Date: May 2008
Programs: PC Platinum, HH Diamond, Starwood Gold, Delta Gold, Avis First, Hertz Gold Plus, Glee Club, Yearbook
Posts: 226
Is this promo still valid? I thought it had expired, so I shifted back to points+points (as I'm gunning to get a GLON for a possible honeymoon early next year).
NewsBruin is offline  
Old Aug 6, 08, 9:24 am
  #150  
 
Join Date: Jul 2006
Location: ATL
Programs: DL - GM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,049
Originally Posted by NewsBruin View Post
Is this promo still valid? I thought it had expired, so I shifted back to points+points (as I'm gunning to get a GLON for a possible honeymoon early next year).
It expired a LONG time ago, but the regular double dip 500 points from Hilton never posted till now.
MikeyZBT is offline  

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