Got the upgrade but no seat assignment
Nov 1, 2006, 2:55 am
#1
Original Poster
Join Date: May 2004
Location: SDF
Programs: DL Platinum MM, Marriott Gold
Posts: 117
Got the upgrade but no seat assignment
Booked a coach seat on DL 253, SDF to ATL, on Nov. 6 with upgrade requested. Got the upgrade today, but no seat was assigned. When I went to select a seat, none were available in the seat map. So might I be denied boarding since I don't have a seat assigned (assuming that the flight is overbooked as it usually is)? I didn't think the computer would upgrade someone if there wasn't a seat to assign to him.
Nov 1, 2006, 4:02 am
#2
Join Date: Nov 2004
Location: Somewhere today, somewhere tomorrow!
Programs: Delta DM
Posts: 6,768
Don't worry to much, they have a seat for you. I have had that a few times, they just have some seats reserved and can't free them till your at the airport/gate.
Nov 1, 2006, 6:52 am
#3
Join Date: Sep 2004
Location: GFK/DCA
Programs: DL Plat
Posts: 52
This happened to me once on a MSP-SLC flight... When I got to the kiosk it gave me an error message at the ticket counter agent said that it was a mistake that I had been cleared for the upgrade since there were no seats available. I gave the gate agent my story and he actually downgraded someone on an award ticket and put me in F.
Nov 1, 2006, 6:54 am
#4
Join Date: Feb 2005
Location: Haining (1 hr from Shanghai) China
Programs: DL DM, AA Lifetime Plat, IHG SE
Posts: 1,466
Originally Posted by wentona777
This happened to me once on a MSP-SLC flight... When I got to the kiosk it gave me an error message at the ticket counter agent said that it was a mistake that I had been cleared for the upgrade since there were no seats available. I gave the gate agent my story and he actually downgraded someone on an award ticket and put me in F.
were you on a paid A or F fare, or just normal Medallion free upgrade?
Nov 1, 2006, 7:07 am
#5
Join Date: Mar 2002
Location: Atlanta,Ga, USA
Programs: HH Diamond, IHG Platinum
Posts: 410
sorry posted error
Jwhuffman
Jwhuffman
Last edited by jwhuffman; Nov 1, 2006 at 7:18 am
Nov 1, 2006, 7:18 am
#6
Join Date: Dec 2002
Location: BOS & FLL
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Posts: 1,161
Originally Posted by run26pointtwo
Booked a coach seat on DL 253, SDF to ATL, on Nov. 6 with upgrade requested. Got the upgrade today, but no seat was assigned. When I went to select a seat, none were available in the seat map. So might I be denied boarding since I don't have a seat assigned (assuming that the flight is overbooked as it usually is)? I didn't think the computer would upgrade someone if there wasn't a seat to assign to him.
Did you try calling SMS to see what they have to say?
Nov 1, 2006, 7:43 am
#7
Join Date: Sep 2004
Location: GFK/DCA
Programs: DL Plat
Posts: 52
Originally Posted by mcjava
They downgraded someone on a FC award ticket? Someone who in effect had paid for the seat?
were you on a paid A or F fare, or just normal Medallion free upgrade?
were you on a paid A or F fare, or just normal Medallion free upgrade?
This situation was discussed a bit here: http://www.flyertalk.com/forum/showthread.php?t=515081
Nov 1, 2006, 11:30 am
#8
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
Originally Posted by run26pointtwo
Booked a coach seat on DL 253, SDF to ATL, on Nov. 6 with upgrade requested. Got the upgrade today, but no seat was assigned. When I went to select a seat, none were available in the seat map. So might I be denied boarding since I don't have a seat assigned (assuming that the flight is overbooked as it usually is)? I didn't think the computer would upgrade someone if there wasn't a seat to assign to him.
Nov 1, 2006, 9:29 pm
#9
Join Date: Feb 2005
Location: Haining (1 hr from Shanghai) China
Programs: DL DM, AA Lifetime Plat, IHG SE
Posts: 1,466
Originally Posted by wentona777
I was traveling on a T-class Coach fare, and was upgraded (at the time as a Silver or Gold) to First. The guy who got downgraded was on a NW award ticket, and was not very happy -- he got put in my previously assigned seat and explained his displeasure to a friend of mine (who was sitting back there).
This situation was discussed a bit here: http://www.flyertalk.com/forum/showthread.php?t=515081
This situation was discussed a bit here: http://www.flyertalk.com/forum/showthread.php?t=515081
If I was the NW paying FC passenger I would be super pissed and I would have raised a hell of a stink. I love my free upgrades totally, but to have a paying FC passenger treated so callously does not say much about DL, as much as I love DL.
Nov 2, 2006, 1:56 am
#10
Original Poster
Join Date: May 2004
Location: SDF
Programs: DL Platinum MM, Marriott Gold
Posts: 117
Originally Posted by s25843
Did you try calling SMS to see what they have to say?
Nov 2, 2006, 2:24 am
#11
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Join Date: Nov 2004
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Originally Posted by run26pointtwo
I can't call SMS yet due to being out of the country this week (I don't know if Delta has a number in Germany). I did email customer service but didn't receive a reply yet. They did assign a coach seat, though. DL 253 is business class (it continues on to Mexico City), and even though I now have a coach seat, the fare basis is still "X" (my original ticket was in "Q"), so there are a few extra MQM, if nothing else.
Originally Posted by delta.com
Germany All Cities 0180-333-7880
Unfortunately, no extra MQMs for flying in a premium cabin on an upgrade. So even though you are in the business class cabin, you will only earn MQMs based on your purchased fare class.
Nov 2, 2006, 9:13 am
#12
Original Poster
Join Date: May 2004
Location: SDF
Programs: DL Platinum MM, Marriott Gold
Posts: 117
Originally Posted by TTT
http://www.delta.com/help/contact_us...rope/index.jsp
Unfortunately, no extra MQMs for flying in a premium cabin on an upgrade. So even though you are in the business class cabin, you will only earn MQMs based on your purchased fare class.
Unfortunately, no extra MQMs for flying in a premium cabin on an upgrade. So even though you are in the business class cabin, you will only earn MQMs based on your purchased fare class.
Funny thing about the MQM's, earlier today it said 1500, now it says 1000, which is what it should be of course.