Website so slow this morning...is it just me?

 
Old Mar 16, 2004, 9:02 am
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Website so slow this morning...is it just me?

Have tied for several hours to get the Delta website but it takes minutes to load if at all....anyone else having trouble?
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Old Mar 16, 2004, 9:42 am
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I haven't been able to get on all morning...
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Old Mar 16, 2004, 10:27 am
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Me either...
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Old Mar 16, 2004, 12:39 pm
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It is still totally down.
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Old Mar 16, 2004, 12:53 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Rssrsvp:
It is still totally down.</font>
My experience.
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Old Mar 16, 2004, 1:06 pm
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From my computer, a trace route shows all is well until the final line:
deltaair-3.border3.acs.pnap.net [64.94.2.46] reports: Destination net unreachable.

There is an outage and/or router issue close to their servers.

Drop to a command prompt and type TRACERT DELTA.COM to see for yourself.

THIS IS AN OUTRAGE! THIS IS SGB!

I WILL NEVER FLY DELTA AGAIN!





[This message has been edited by Pointfreak! (edited Mar 16, 2004).]
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Old Mar 16, 2004, 1:17 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Pointfreak!:
THIS IS AN OUTRAGE! THIS IS SGB!

I WILL NEVER FLY DELTA AGAIN!
</font>
Well, let's hope Delta gets it's site back up sooner than later now. I need some info to pull off the website.

Sometime you will have no choice but to fly Delta. Perhaps a hotwire or priceline ticket.
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Old Mar 16, 2004, 1:25 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Rssrsvp:
It is still totally down.</font>

Could it be DDos ? or local-loop outage ?
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Old Mar 16, 2004, 1:39 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by akhullar:

Could it be DDos ? or local-loop outage ?
</font>
Delta affiliate DeltaVacations works. But delta.com and flysong.com... no luck.

Is there an estimate of how much a one-hour business hour outage of a major airline website costs an airline? I know for brokerage firms that it is substantial.
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Old Mar 16, 2004, 1:48 pm
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Amazing that at 9:02am the first posted the problem on Flyertalk and at 3:47pm EST, I still am unable to get the web site to download in under 15 minutes.
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Old Mar 16, 2004, 2:13 pm
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Just checked again. It's toast.

However, at times today, it was very very sluggish, but quite not "stick a fork in it" dead.

With some very persistent retries and reloads, I was able to log on, request auto-upgrade on my itinerary, and do some seat map changes.

This was about 2pm today.

Maybe the website is being "enhanced".

Regards,
MB

[This message has been edited by mowgliboy (edited Mar 16, 2004).]
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