Looking for this article: "Delta Flyers File Suit Over Flyer Miles"
#1
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Join Date: Mar 2002
Location: Madison, NJ
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Looking for this article: "Delta Flyers File Suit Over Flyer Miles"
Here is the short copy of the article. Does anyone have this article saved???
"A group of customers has filed a lawsuit against Delta Air Lines Inc., claiming it's too difficult to use frequent-flyer miles. The Delta frequent flyers contend that the airline's program, SkyMiles, started out as a "miles-flown" loyalty program, but has evolved into a larger marketing tool where Delta awards the majority of its miles to credit-card users and buyers of promotional items."
http://story.news.yahoo.com/news?tmp..._flyers_suit_2
"A group of customers has filed a lawsuit against Delta Air Lines Inc., claiming it's too difficult to use frequent-flyer miles. The Delta frequent flyers contend that the airline's program, SkyMiles, started out as a "miles-flown" loyalty program, but has evolved into a larger marketing tool where Delta awards the majority of its miles to credit-card users and buyers of promotional items."
http://story.news.yahoo.com/news?tmp..._flyers_suit_2
#2
Original Poster
Join Date: Mar 2002
Location: Madison, NJ
Programs: DL PM, Marriot Platinum
Posts: 2,560
#3
Original Poster
Join Date: Mar 2002
Location: Madison, NJ
Programs: DL PM, Marriot Platinum
Posts: 2,560
FREQUENT FLYERS' SUIT MAKES DELTA ACCOUNT
Several Delta frequent flyers are seeking to obtain class-action status for a lawsuit accusing the airline of wrongfully penalizing members who sold or bartered their miles. The suit, filed in January in the U.S. District Court, Southern District of New York by Delta SkyMiles members, said Delta revoked ‘large numbers of miles’ from their accounts.
Delta, in its formal response to the court, said the penalties were justified for activity that is prohibited by Delta's written rules.
The selling and bartering of miles is at the core of the lawsuit.
The plaintiffs, Allison Haas, Jason Kanefsky and Howard Smith, contend that they seek out mileage brokers because Delta has made it more difficult for SkyMiles members to redeem their miles for travel.
Delta also denied it is difficult for its frequent flyer members to redeem miles.
Several Delta frequent flyers are seeking to obtain class-action status for a lawsuit accusing the airline of wrongfully penalizing members who sold or bartered their miles. The suit, filed in January in the U.S. District Court, Southern District of New York by Delta SkyMiles members, said Delta revoked ‘large numbers of miles’ from their accounts.
Delta, in its formal response to the court, said the penalties were justified for activity that is prohibited by Delta's written rules.
The selling and bartering of miles is at the core of the lawsuit.
The plaintiffs, Allison Haas, Jason Kanefsky and Howard Smith, contend that they seek out mileage brokers because Delta has made it more difficult for SkyMiles members to redeem their miles for travel.
Delta also denied it is difficult for its frequent flyer members to redeem miles.
#4
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Join Date: Mar 2002
Location: Madison, NJ
Programs: DL PM, Marriot Platinum
Posts: 2,560
Good transcript of conversation with Randy some time ago and 2000 Skymiles changes
http://www.flyertalk.com/transcripts/092100.html
http://www.flyertalk.com/transcripts/092100.html
#5
Join Date: Mar 2001
Location: Amstelveen, THE NETHERLANDS
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What ever happened to this lawsuit?
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Cheers,
Brenno.
http://wereldverkenning.nl
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Cheers,
Brenno.
http://wereldverkenning.nl