Originally Posted by no upgrade for u
Well, Skywest has had them for over a year now, plenty of time to at least make inroads into turning them around, but ASA is actually getting worse.
There obviously are not any financial incentives/disincentives in the Skywest contract to entice or compel them to run a good airline. Delta apparently was anxious to simply unload them. It is a disgrace that this abomination is foisted on the traveling public (or in the ASA pax's case, non-traveling public) Those having to them out of ATL are held hostage by a group of employees who could care less about your luggage, travel or end destination. 2 weeks ago, it took 3+ hrs for luggage to appear in ATL. Add that to the 45min-1 hr waiting on the taxiways for a plane to leave our gate. :mad: |
I would have to say YES after encountering a 3-hour delay and totally clueless GA's yesterday.
GA insisted on telling us the flight would be delayed by 10 mins when it had not even arrived at the gate 10 mins before shceduled departure. The stories kept on changing before weather was finally blamed. When we finally boarded (after changing gates, FA's advised our original ac did not arrive due to mechanical). What a fiasco. I can understand delays but do not enjoy being lied to. |
I had a friend who was flying ASA ATL-ALB - the departue time kept on getting pushed back, originally being shown on time - but arrival time was consisent at 2am (a few hours late), which I thought was quite interesting.
Good old ASA. -A |
Originally Posted by Kahuna
I would have to say YES after encountering a 3-hour delay and totally clueless GA's yesterday.
GA insisted on telling us the flight would be delayed by 10 mins when it had not even arrived at the gate 10 mins before shceduled departure. The stories kept on changing before weather was finally blamed. When we finally boarded (after changing gates, FA's advised our original ac did not arrive due to mechanical). What a fiasco. I can understand delays but do not enjoy being lied to. I've had that very same experience, repeatedly, with both Delta mainline and Comair. For DL mainline, the worst station for doing that was LAX. For Comair, I've seen that, a lot, with the GAs at a lot of airports. Including CVG. One time when the GA told me that there would be a 10 minute delay (5 minutes before departure and no inbound in sight), I looked at her and said 'I'd love to see how we're going to make a 10-minute late departure when the inbound arrival is posted for 30 minutes after our scheduled departure'. She didn't like that one bit, but I didn't like being lied to. We ended up departing 2 hours late..... |
Originally Posted by iahphx
I hate to generalize from personal experiences, but the general incompetence I recently experienced flying ASA through ATL would easily peg them as the worst domestic airline.
It wasn't just the fact that each of my flights was 3 hours late (without significant weather issues). It was the WAY in which the flights were late. Leaving ATL tonight, up until 10 minutes before departure, we were "on time." Without providing a consistent explanation -- I heard late inbound aircraft, late arriving crew, aircraft swap, etc. -- we slooowly incurred a 3 hour delay. All in 20 minute increments. They certainly appeared to be Manana Airways. And while there are no departure boards in D (a nice touch, along with the out-of-service bathrooms), I doubt there was a single ASA flight close to being on time tonight. I know it's a tough summer this year with ATC delays and such, but ASA seems to be entirely unable to cope with any irregularity. Their system just collapses. I would submit that in their current form, the airline is unflyable. I will look for other alternatives. |
I think my ASA summer experience has permanently scarred me. :) I now refuse to fly any of Delta's commuter partners -- unless there's really no choice, it's mainline or nothing.
The problem is Delta keeps changing their schedules, and often they rebook me on the commuters. I demand they find me mainline flights -- and they will. I even took a long all mainline routing through ATL (why are the N-S connections all 2 hours now?) over an "efficient" Comair connection at CVG, at the cost of about 50 minutes. I figure I'll probably get there faster anyway. :) |
Originally Posted by cell7481
I think ASA itself has good points and bad points. Being based out of ILM where it is ASA or (gasp) US, I have a lot of experience with ASA. I think their outpost stations do fine. I have had only positive experiences with the ILM crew as well as the other stations I have gone through. That being said, I think the ATL station has some of the worst performance around. My 4426 (1030pm flight to ILM) is ALWAYS late; usually 30minutes to 2 hours! I have flown this same flight probably 25 times this year and we have departed on time once. Ranges of issues include constant mech delays, lost baggage, baggage delays as "they found a cart on the other concouse" as we were loading sandbags for weight and balance, etc,etc,etc.
I wish there was a way to leave ATL to get home without having to deal with the lovely C and D concourses... :rolleyes: I agree with you that the point where everything breaks down is ATL ground operations. Stuff at the outstations seems to be fine, with whatever problems they seem to have are because of Atlanta. The only operation that is comprably as bad is US Airways's Philadelphia disaster, both commuter and mainline. Washington Dulles's UAX opeartion at Concourse G was even worse that ATL C/D and PHL, but that's gone now, thank God. |
I flew three segments on ASA this weekend. Even with the bad weather in ATL on Sunday all of my flights left within 15 minutes of their scheduled departure and the FAs were great.
I have to say that I am not fond of the CRJs though. Being tall, there are no good seats, though I found 1BC to be better than row 8. We also got thrown around by the weather on Sunday morning and I almost was airsick for the first time in my life. |
Originally Posted by GSP flyer
........ATL-ILM......However, I would not be shocked if at some point DL were to eventually fly a daily MD-88 in there.
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I flew ASA ATL/MKE last Friday. We were 3 hours late taking off due to weather in Memphis, the pilot got sick, the new pilot isn't here yet, ATC holds....take your pick, all were used at some point during the wait. Our departure time changed by 20 minute increments with the gate agents barking out instructions for people not to leave the gate area.
My next itinerary hits the trifecta....ASA, Comair, and Shuttle American all on one trip. Oh joy. :rolleyes: |
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