AirFrance flight - no Delta miles credited
Mar 30, 2003, 1:38 pm
#1
Original Poster
Join Date: Mar 2001
Location: new york, ny
Posts: 19
AirFrance flight - no Delta miles credited
Took a flight last week on Air France and gave them my Delta FF # for mileage accrual. Nothing posted to my Delta a/c, travel companion had both legs post within days of each trip. Just looked at my tickert and see that they transposed the last 2 numbers. Anyone know how to get this corrected so I get my Delta miles -- it is AF's fault, they say Delta should correct it? Please advise if you have any info. Many thanks, George
Mar 30, 2003, 1:51 pm
#2
Join Date: Jan 2002
Location: New York, NY
Posts: 252
Just send a fax/letter stating that your SkyMiles number was entered improperly along with a copy of your boarding passes to:
By fax:
404-773-1945 or
By mail:
Delta Air Lines, Inc.,
SkyMiles Service Center
Dept. 745
P.O. Box 20532,
Atlanta, GA 30320-2532
It will take about 6 to 8 weeks to post.
By fax:
404-773-1945 or
By mail:
Delta Air Lines, Inc.,
SkyMiles Service Center
Dept. 745
P.O. Box 20532,
Atlanta, GA 30320-2532
It will take about 6 to 8 weeks to post.
Mar 30, 2003, 2:30 pm
#3
Join Date: Dec 2002
Location: Shanwick
Posts: 3,117
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gwelkins:
Took a flight last week on Air France and gave them my Delta FF # for mileage accrual. Nothing posted to my Delta a/c, travel companion had both legs post within days of each trip. Just looked at my tickert and see that they transposed the last 2 numbers. Anyone know how to get this corrected so I get my Delta miles -- it is AF's fault, they say Delta should correct it? Please advise if you have any info. Many thanks, George</font>
Took a flight last week on Air France and gave them my Delta FF # for mileage accrual. Nothing posted to my Delta a/c, travel companion had both legs post within days of each trip. Just looked at my tickert and see that they transposed the last 2 numbers. Anyone know how to get this corrected so I get my Delta miles -- it is AF's fault, they say Delta should correct it? Please advise if you have any info. Many thanks, George</font>
http://www.delta.com/emailus/servlet/EmailUs?cmd=go
They correct an AF segment for a colleague recently in about 10 days.
Mar 30, 2003, 4:13 pm
#4
Join Date: Oct 2000
Location: Munich, Germany
Programs: LH HON, DL FO/MM, Marriott Lifetime Platinum, Accor Lifetime Platinum, Sixt Diamond
Posts: 6,174
In that case, you colleague got lucky. If it's not Delta operated, they usually make you send the BP as well as the ticket...
Mar 30, 2003, 5:57 pm
#5
Join Date: Dec 2002
Location: Shanwick
Posts: 3,117
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by rcs85551:
In that case, you colleague got lucky. If it's not Delta operated, they usually make you send the BP as well as the ticket...</font>
In that case, you colleague got lucky. If it's not Delta operated, they usually make you send the BP as well as the ticket...</font>
Apr 1, 2003, 8:46 am
#6
FlyerTalk Evangelist
Join Date: May 2001
Location: SoFla (formerly NYC Metro)
Programs: DL PM, UA Prem1K, Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Platinum
Posts: 25,694
I find a fax is usually acceptable.
Of course, I don't have this problems since I swore off Air FARCE, the "Never Again" ariline....
O/H
Of course, I don't have this problems since I swore off Air FARCE, the "Never Again" ariline....
O/H