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-   Delta SkyMiles (Pre-WorldPerks Merger) (https://www.flyertalk.com/forum/delta-skymiles-pre-worldperks-merger-489/)
-   -   DL Website to Be Down For Maintenence Sun 3/9 early AM (https://www.flyertalk.com/forum/delta-skymiles-pre-worldperks-merger/57956-dl-website-down-maintenence-sun-3-9-early-am.html)

RobertS975 Mar 7, 03 10:05 pm

DL Website to Be Down For Maintenence Sun 3/9 early AM
 
http://www.delta.com/home/site_mtc/index.jsp

It is always fun to wonder just what the changes might be. It could be routine maintenence, but then again, it could be for the installation of some useful upgrades in utility and capability.

Canarsie Mar 7, 03 10:48 pm

Again?

RobertS975 Mar 9, 03 8:36 am

I haven't looked yet. Are there any significant changes that anyone has spotted?

Cholula Mar 9, 03 9:45 am

Still down as of 10:45 EST....several hours past their estimate. This website generates some heavy duty bucks for DL....surprised it's still not operational.

Oops...sorry...it's back up and running.....

[This message has been edited by Cholula (edited 03-09-2003).]

Harpo Mar 9, 03 12:01 pm

You can now check a fare and then log on without losing your place. I think that's new.

RobertS975 Mar 9, 03 12:14 pm

Plus "Flight Schedules" is no longer along the left column, but relocated to the Flight Tools box. "Specials" is now in the drop down box under your SM number, but that is no biggie. Anyone notice anything else different?

Factotum Mar 9, 03 10:01 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by RobertS975:
It could be routine maintenence</font>
Oh, gosh, I hope not. No production website should ever be brought down for "routine maintenance". As someone who has a full-time job dealing with these kinds of systems, I can confidently say that's just a sloppy way to do business. One might say the design of some sites requires regular maintenance outages, but if that's the case it's time for a redesign.

That said, I can't figure out what, if any, the changes are. I haven't noticed anything besides the minor link shifting described above. Perhaps if I actually purchased a ticket...

Ezra Mar 9, 03 10:14 pm

I'm not usually a corporate apologist, but I think some people are over-complaining here. In my opinion and experience, in terms of depth of content and ease of use, DL's site is superior to any other airline's. If it goes offline for maintenance in the middle of the night now and then -- at least we know they're devoting attention to it.

UnofficialDLHelper Mar 28, 03 10:46 am

Its happening again, but this time it involves the DL Reservation system too.

System Maintenance Notice

Notification of Scheduled Maintenance for Saturday, March 29, 2003

From approximately 2:30am to 3:30am EST on Saturday, March 29, the application features of delta.com and Delta Reservations will be unavailable while we make some necessary, planned technical upgrades to our infrastructure.

During this time, you'll still be able to access the informational pages of delta.com. Please come back later to purchase tickets, check your SkyMiles balance, and take advantage of all the other online tools that help you plan your next trip.

We apologize for any inconvenience.


------------------
I am not a sanctioned representative of Delta on these boards, just an interested participant. I'm only here trying to shed light on DL issues brought up on this board and to provide my opinion and/or to try to answer Qs. I do work for Delta, but I don't represent DL's final word when answering a question (in any capacity). Please e-mail Customer Care with your questions to get a corporately-supported reply.www.delta.com/email

[This message has been edited by UnofficialDLHelper (edited 03-28-2003).]

jml1124 Mar 28, 03 1:54 pm

Any idea when we will be able to choose fare basis t,u,l,k, etc and not just coach, upgradable, or first?


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