Upgrade frustations
Mar 19, 2003, 8:54 pm
#1
Original Poster
Join Date: Feb 2003
Location: Springville, UT, USA
Posts: 30
Upgrade frustations
As a PM, I'm well aware that at this time I'm unable to upgreade LUT fares. However, on a trip on Monday SLC-DEN, there were 7 FC seats available with coach almost completly full. They were selling upgrades for $50 each. I had a U Fare . In a nutshell, they put nonrevs in FC (approx 5 of them. Flight Attendants, Captain and Copilot), instead of doing a bit of goodwill and putting me up there. Very frustrating!
Mar 19, 2003, 8:57 pm
#2
Join Date: Feb 2003
Location: AUS DL PM MM, HH LTD
Posts: 1,852
tph:
That has happened to all of us....they are following the rules. The time I would get angry is if there are "operational upgrades" and a non medallion was upgraded before a PM on a loser ticket.
marc
That has happened to all of us....they are following the rules. The time I would get angry is if there are "operational upgrades" and a non medallion was upgraded before a PM on a loser ticket.
marc
Mar 19, 2003, 8:58 pm
#3
Join Date: Jan 2003
Location: Buckhead (upgraded from Dunwoody)
Posts: 370
Why not spend the extra $50 in advance and buy a K or Q fare?
Mar 19, 2003, 9:24 pm
#4
Join Date: Jan 2003
Location: JAX, FL, PM, HH Dia, Mar Sil
Posts: 58
It is frustrating it happened to me last night where there were open seats in F/C and just before taxi they brought up two crew members but I was on a U fare so I have nothing to complain about. On certain other carriers it would not mater you could upgrade. The upgrade fee was $75 at the gate with no takers that I could tell it was a 3.5 hour flight on a MD-88 without much additional service not worth the extra. The K fare was $180 more than the U fare in my case if I could have gotten it for $50 I would have paid the difference out of my pocket.
In the past week there seems to be more open seats in F/C than ever before Delta's new system of controling the F/C area seems to be working. I normally never saw any available seats on these flights before. Just an observation made by myself and a GM traveling last night.
[This message has been edited by BigD (edited 03-19-2003).]
In the past week there seems to be more open seats in F/C than ever before Delta's new system of controling the F/C area seems to be working. I normally never saw any available seats on these flights before. Just an observation made by myself and a GM traveling last night.
[This message has been edited by BigD (edited 03-19-2003).]
Mar 19, 2003, 11:29 pm
#5
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
Because all too often, K+ is more than $200 higher than insULT. That's too much money to spend for a slightly larger seat, free booze and often no food or inseat power. 
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by FrequencyFlyer:
Why not spend the extra $50 in advance and buy a K or Q fare?</font>
Why not spend the extra $50 in advance and buy a K or Q fare?</font>
Mar 20, 2003, 5:01 am
#6
Join Date: Jun 2001
Location: Suwanee,Ga ,usa
Posts: 3,617
FrequencyFlyer
I only wish K+ fares were only $50 more.
I only wish K+ fares were only $50 more.
Mar 20, 2003, 5:19 am
#7
Join Date: Jul 1999
Location: Albuquerque,NM US
Posts: 156
On a trip to ABQ booked a month in advance the fare was $220. The least expensive upgradable K fare was $730. First class was 25% to 70% empty. This PM/MM sat in dungeon class.
Mar 20, 2003, 5:21 am
#8
Join Date: Jul 2002
Location: Washington, D.C.
Programs: DL GM, UA 1P, AA GLD
Posts: 1,963
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Spiff:
Because all too often, K+ is more than $200 higher than insULT.</font>
Because all too often, K+ is more than $200 higher than insULT.</font>
Mar 20, 2003, 6:05 am
#9
Join Date: Oct 2001
Location: Somewhere...
Programs: AA PLT/3MM, UA GM/1MM, DL DM/1MM, FB Plat, AS MVP Gold, WN AList+
Posts: 1,588
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by tph:
As a PM, I'm well aware that at this time I'm unable to upgreade LUT fares. However, on a trip on Monday SLC-DEN, there were 7 FC seats available with coach almost completly full. They were selling upgrades for $50 each. I had a U Fare . In a nutshell, they put nonrevs in FC (approx 5 of them. Flight Attendants, Captain and Copilot), instead of doing a bit of goodwill and putting me up there. Very frustrating!</font>
As a PM, I'm well aware that at this time I'm unable to upgreade LUT fares. However, on a trip on Monday SLC-DEN, there were 7 FC seats available with coach almost completly full. They were selling upgrades for $50 each. I had a U Fare . In a nutshell, they put nonrevs in FC (approx 5 of them. Flight Attendants, Captain and Copilot), instead of doing a bit of goodwill and putting me up there. Very frustrating!</font>
Mar 20, 2003, 6:54 am
#10
Join Date: Jun 2001
Location: Suwanee,Ga ,usa
Posts: 3,617
sowalsky
I only take non-stops and most of my routes are about $200+ more for K.
I only take non-stops and most of my routes are about $200+ more for K.
Mar 20, 2003, 7:27 am
#11
Join Date: Dec 2000
Location: Atlanta - DL DM - 3M+/Hyatt Globalist/Hilton Diamond/Marriott LT Gold
Posts: 347
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by FrequencyFlyer:
Why not spend the extra $50 in advance and buy a K or Q fare?</font>
Why not spend the extra $50 in advance and buy a K or Q fare?</font>
Mar 20, 2003, 9:06 am
#12
Join Date: May 2001
Location: ATL
Posts: 716
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by FrequencyFlyer:
Why not spend the extra $50 in advance and buy a K or Q fare?</font>
Why not spend the extra $50 in advance and buy a K or Q fare?</font>
Mar 20, 2003, 9:12 am
#13
Join Date: Sep 2002
Location: Cincinnati, OH, USA
Programs: DL GM, Marriott Silver
Posts: 109
I hear your frustrations. Tommorow will be my first flight on DL this year. I am GM and have a confirmed seat in G, but have been waitlisted in V for three days now. The load shows 15 seats in F and 4 seats in Y. Why won't they clear me in V clas? The wonderful world of Delta!
Mar 20, 2003, 9:31 am
#14
Original Poster
Join Date: Feb 2003
Location: Springville, UT, USA
Posts: 30
Thanks for all your replys. Yes, the upgrade to a higher class was much more than $50.
I wonder what would have happened if there were no nonrevs to put in FC. Would they have departed with empty seats up front or put standby's up there?
This happened to me last year (similar) when I had two FC award travel seats for my wife and I on a trip to Cancun for our Honeymoon. It was SLC-ATL-Cancun. We had FC in all flights except for the SLC-ATL. I understood that this segment was just not available. OK. But, then we we departed, they had put several flight attendants, captains, etc.. in FC! So they got to sit there even though I had already shelled out 60000 miles for a FC Seat! I asked a FA during the flight why this was (very kindly I might add) and she kinda brushed me off saying the Delta employess were flying on full coach fares...(I guess even in uniform??) I think she thought I was dumb!
I wonder what would have happened if there were no nonrevs to put in FC. Would they have departed with empty seats up front or put standby's up there?
This happened to me last year (similar) when I had two FC award travel seats for my wife and I on a trip to Cancun for our Honeymoon. It was SLC-ATL-Cancun. We had FC in all flights except for the SLC-ATL. I understood that this segment was just not available. OK. But, then we we departed, they had put several flight attendants, captains, etc.. in FC! So they got to sit there even though I had already shelled out 60000 miles for a FC Seat! I asked a FA during the flight why this was (very kindly I might add) and she kinda brushed me off saying the Delta employess were flying on full coach fares...(I guess even in uniform??) I think she thought I was dumb!
Mar 20, 2003, 9:41 am
#15
Join Date: May 2001
Location: florida/new mexico
Programs: delta/song
Posts: 271
If coach was full and these crews needed to Deadhead to fly another flight, then what did you want to happen? I am very sorry this is happening but you did have the chance to upgrade and did not pay the fee. Am I understanding this correctly?