I give up on Delta/AT&T Promotion

 
Old Feb 22, 03, 5:21 pm
  #1  
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Join Date: Mar 2000
Location: MA
Posts: 5,704
I give up on Delta/AT&T Promotion

AT&T is useless in my books.
I switched from MCI to AT&T to get the bonus and ff miles. They've done nothing but goof up my account.

I mean, really badly. Instead of picking up my long distance, they picked me up for "local long distance"
Then when I started getting charged for that local long distance (something that my local service covered for nothing) they tell me I have to wait 5-7 days for them to pull the tape recording of me confirming the service.

It'll be funny when they hear the tape of me clearly telling them what I wanted and their verifier speaking in broken English.

I'm just ticked off that I won't get my ff miles.

Anyone else cancelled their AT&T as a result of their incompetence?
rkt

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Old Feb 22, 03, 7:17 pm
  #2  
 
Join Date: Apr 2001
Posts: 2,040
I never cancelled, but they are rather incompetent. I had to call 4 different times in order to get my account straight with them... and received no retro-credit either

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Old Feb 22, 03, 10:19 pm
  #3  
 
Join Date: Apr 2000
Location: Phila Delta ex-PM, ex-UA-PE
Posts: 2,652
Isn't an easier way to cancel just to switch to some other carrier?

Jeff
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Old Feb 23, 03, 5:53 pm
  #4  
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Join Date: Mar 2000
Location: MA
Posts: 5,704
That's just what I did.
It's like going cold turkey on "free" ff miles, 'tho. I hate to pass by any ff miles, so this is tough.
rkt

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