Did DL stop mailing e-ticket receipts?

 
Old Feb 6, 03, 7:56 pm
  #1  
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Did DL stop mailing e-ticket receipts?

I never got a snail mail receipt for the last two e-tickets that I bought. They used to come standard. Is it just me?
Northern Willy is offline  
Old Feb 6, 03, 8:00 pm
  #2  
 
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The new policy is to e-mail the receipt. They have always e-mailed a confirmation, but now there are two attachments that come with the e-mail. This is now your receipt.

You can always have another one printed up when you check in.
keeton is offline  
Old Feb 6, 03, 8:01 pm
  #3  
 
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Northern Willy:
I never got a snail mail receipt for the last two e-tickets that I bought. They used to come standard. Is it just me?</font>
I didn't get any for the 4 trips I had booked for February. I called them about 2 weeks ago and the agent indicated she hadn't heard of that before and that she'd re-send them. So far, nothing. I think they're trying to save the 37 cents

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Old Feb 6, 03, 8:02 pm
  #4  
 
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by keeton:
The new policy is to e-mail the receipt. They have always e-mailed a confirmation, but now there are two attachments that come with the e-mail. This is now your receipt.

You can always have another one printed up when you check in.
</font>
I didn't get an email one either.

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Old Feb 6, 03, 10:12 pm
  #5  
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Don't DL agents have the capability of faxing receipts or am I thinking of UA?
jeffreyt is offline  
Old Feb 6, 03, 10:38 pm
  #6  
 
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On the booking screen at delta.com there is now fine print near the checkbox labeled "E-mail my confirmation" that if you check the box you will not receive a paper receipt in the mail. Has anyone tried leaving the box unchecked? Has anyone gotten a receipt this way?
Factotum is offline  
Old Feb 6, 03, 10:53 pm
  #7  
 
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Today I got my receipt for a trip I completed on Monday. I bought the ticket a month ago.
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Old Feb 7, 03, 12:25 am
  #8  
TD
 
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I have tried unchecking the box and was able to receive the receipt by snail mail.
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Old Feb 7, 03, 7:54 am
  #9  
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The email receipt is great for personal use but it is a joke for reimbursement. You can edit the HTML and turn the ticket price into anything you want.

I liked the snail mail so that I did not have to remember to get a copy at the airport.
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Old Feb 7, 03, 7:58 am
  #10  
 
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I leave the box unchecked and still get snail mail. Received one last week for a trip last weekend. Received another yesterday for a flight today.
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Old Feb 7, 03, 7:59 am
  #11  
 
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...as did Mrs. Dave M.
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