DL Bonus Base Miles
Sep 2, 2002, 9:07 pm
#1
Original Member
Original Poster
Join Date: May 1998
Posts: 215
DL Bonus Base Miles
I checked tonight and still have not received the Base Mile Bonus for early August flight. Am I all alone or are there others still patiently waiting for correction?
Sep 2, 2002, 9:32 pm
#2
Join Date: Nov 2001
Location: Salt Lake City Utah, Delta PM, Marriott Gold
Posts: 20
My base miles have not posted yeteither
Sep 2, 2002, 10:05 pm
#3
Join Date: Sep 2002
Location: Atlanta, GA USA
Posts: 60
My double bases miles were added in on Friday, 8/30. 
I hope your's will get posted soon. BTW, my trip was in mid-August.
I hope your's will get posted soon. BTW, my trip was in mid-August.
Sep 2, 2002, 10:07 pm
#4
Suspended
Join Date: Jan 2002
Location: Atlanta, GA, USA
Posts: 513
I called SMS yesterday and they said that the developers are very aware of this issue, and are working on resolving it soon. Estimated time to resolve: 2-4 weeks. I presume that what is happening is that DL is waiting a significant period of time, now that the system is working correctly, before going back through the database to ressurect past inaccuracies.
Sep 2, 2002, 10:13 pm
#5
Join Date: Dec 2000
Location: DL PM
Posts: 81
Jimpop,
I'd like to believe you are correct...however, I just rechecked my account for a flight earlier today...they posted as bonus, not base, miles.
It appears that the correct posting may be account based. Since I was not one of the "invited" members, I'll wait a little while longer.
So far 16 segments posted in error
I'd like to believe you are correct...however, I just rechecked my account for a flight earlier today...they posted as bonus, not base, miles.
It appears that the correct posting may be account based. Since I was not one of the "invited" members, I'll wait a little while longer.
So far 16 segments posted in error
Sep 2, 2002, 10:20 pm
#6
Suspended
Join Date: Jan 2002
Location: Atlanta, GA, USA
Posts: 513
Spot, did you verify the actual totals or just look at the column the numbers appeared in. My Double Base Bonus miles from flights take in early August (that have not been correctly credited) appear just like flights that I have recently taken that are correctly affecting my Base miles count.
Sep 3, 2002, 12:34 am
#7
Join Date: Aug 2000
Location: Salt Lake City
Programs: Delta, Hertz, Hilton, Marriott
Posts: 4,921
delete
Last edited by tmorse6570; Sep 15, 2007 at 6:24 pm
Sep 3, 2002, 1:25 am
#8
Join Date: Mar 2002
Location: Madison, NJ
Programs: DL PM, Marriot Platinum
Posts: 2,560
Right now with out mu Double Base Miles I am at 29,000. However, I just received 8 MSU points. With the double base miles owed to me, I would be over 30,000 ytd. I think one part of the system knows my real mielage and it is just not showing in the system we see. Otherwise, why would by MSU's post???
Sep 3, 2002, 4:46 am
#9
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
I have an interesting situation. Early August flights posted as Double Base but never counted into base total. Late August flight posted AND counted to double base. Emails and call to SMS (telephone tag!) have thus far not fixed the early August flights.
Sep 3, 2002, 5:08 am
#10
Join Date: Jul 2002
Location: Washington, D.C.
Programs: DL GM, UA 1P, AA GLD
Posts: 1,963
nm
[This message has been edited by sowalsky (edited 09-04-2002).]
[This message has been edited by sowalsky (edited 09-04-2002).]
Sep 3, 2002, 7:04 am
#11
Join Date: Jul 2001
Location: San Francisco, CA USA, DL FO
Posts: 344
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by GoCanes:
Right now with out mu Double Base Miles I am at 29,000. However, I just received 8 MSU points. With the double base miles owed to me, I would be over 30,000 ytd. I think one part of the system knows my real mielage and it is just not showing in the system we see. Otherwise, why would by MSU's post???</font>
Right now with out mu Double Base Miles I am at 29,000. However, I just received 8 MSU points. With the double base miles owed to me, I would be over 30,000 ytd. I think one part of the system knows my real mielage and it is just not showing in the system we see. Otherwise, why would by MSU's post???</font>
Sep 3, 2002, 7:17 am
#12
Join Date: Nov 2001
Location: Boston, MA
Programs: Delta PM, United Premier Executive, AirTran Elite, SPG Platinum, Hyatt Diamond, Hilton Gold VIP, Her
Posts: 364
I've been flying twice a week since before this promotion started. I was targeted for the promotion and my miles still only post as total miles, not year to date.
Sep 3, 2002, 8:51 am
#13
Join Date: Dec 2001
Location: ATL - DL PM
Posts: 84
I've received all my DBL BASE MILES, except for the first two segments I flew in Aug:
8/4 ATL-SJC
8/8 SJC-ATL
which makes me 4232 miles behind on my base miles total. The dbl miles posted to my account, but as bonus miles.
I'm giving Delta a few weeks before I start calling back.
[This message has been edited by Southern Traveller (edited 09-03-2002).]
8/4 ATL-SJC
8/8 SJC-ATL
which makes me 4232 miles behind on my base miles total. The dbl miles posted to my account, but as bonus miles.
I'm giving Delta a few weeks before I start calling back.
[This message has been edited by Southern Traveller (edited 09-03-2002).]
Sep 3, 2002, 12:30 pm
#14
Join Date: Jul 2001
Location: Dallas, TX
Posts: 81
FlewDFW/MSY and return over the weekend. All bonus miles posted as promised.
Sep 3, 2002, 1:33 pm
#15
Join Date: Dec 2000
Location: DL PM
Posts: 81
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jimpop:
Spot, did you verify the actual totals or just look at the column the numbers appeared in. My Double Base Bonus miles from flights take in early August (that have not been correctly credited) appear just like flights that I have recently taken that are correctly affecting my Base miles count.</font>
Spot, did you verify the actual totals or just look at the column the numbers appeared in. My Double Base Bonus miles from flights take in early August (that have not been correctly credited) appear just like flights that I have recently taken that are correctly affecting my Base miles count.</font>
No, My Base miles total is incorrect.