"Due to the high demand for award seats to Europe"
...on Delta and our partner carriers, seats may not be available. Ask your Delta representative about available fares to these destinations during this peak travel season..." <paraphrased>
Hey Delta! It's 29 November. Peak season ended months ago. SLOW seaon is now officially underway; how about changing your phone message? |
Ah, with DLs new availability (or lack thereof) for awards all seasons are peak seasons. So no need to change. Another cost-saving enhancement from DL.
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I was just thinking the same thing when I was on hold for partner awards desk last night. Another instance where correcting something wouldn't cost DL any $$ but would make it look like somebody on Virginia Ave has it together. :rolleyes:
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Originally Posted by Spiff
...on Delta and our partner carriers, seats may not be available. Ask your Delta representative about available fares to these destinations during this peak travel season..." <paraphrased>
Hey Delta! It's 29 November. Peak season ended months ago. SLOW seaon is now officially underway; how about changing your phone message? |
Delta is clearly following Continental's lead...
and making it very difficult to book premium European award seats in advance on Delta or its partners. I needed December seats to and from room and was told nothing was available on any partners and only via Sky Choice awards on Delta. I took the SkyChoice seats, but have been checking availability on KVS and business class is still wide open on all the Delta, CO and AZ flights on my days.
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DL is becoming particularly bad for me too. Award seats out of and into BOM? Bad availability when it comes to DL's own flights.
... and DL reps often say PMs get extra award space on DL. Not that I've benefited from. :( My DL-supplied Hartman luggage -- if/when I get it -- may end up not being checked in with DL if this stuff continues. |
They want those who require premium service to pay $$$ for the seats. They are being huge jerks abouth the whole process - these are suposed to be rewards not hassels.
At least they are still offering double miles on my amex. SR |
Originally Posted by RamAir
At least they are still offering double miles on my amex.
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Originally Posted by GUWonder
DL is becoming particularly bad for me too. Award seats out of and into BOM? Bad availability when it comes to DL's own flights.
... and DL reps often say PMs get extra award space on DL. Not that I've benefited from. :( My DL-supplied Hartman luggage -- if/when I get it -- may end up not being checked in with DL if this stuff continues. Even US domestic flights and the ones to Alaska, my PM status gives me no help on getting the extra seats they are referring to but fortunately, Alaska Airlines has some space left. On 1 flight from JFK to BWI, I am still on waitlisted !!! |
Originally Posted by Spiff
...on Delta and our partner carriers, seats may not be available. Ask your Delta representative about available fares to these destinations during this peak travel season..." <paraphrased>
Hey Delta! It's 29 November. Peak season ended months ago. SLOW seaon is now officially underway; how about changing your phone message? They are already showing slim pickings for next summer. :( |
Originally Posted by rothsteg
and making it very difficult to book premium European award seats in advance on Delta or its partners. I needed December seats to and from room and was told nothing was available on any partners and only via Sky Choice awards on Delta....
Got a seat to SCL in Jan 2006 and booked it. Used AA-Miles to go to Europe in May - they had much more choices. ^ |
This is really getting to be a major pain in the neck. DL is not going to win itself a whole lot of goodwill as people start to realize that DL is going where CO's Nonepass already went.
SkyMiles = GroundMiles? :eek: |
Originally Posted by MileKing
Double miles is not a bonus if you can't find award seats at SkySaver rates. Mrs. MileKing's DL AMEX card is up for renewal in December. No way we will be paying the $85 annual fee for that since award availability is poor....the card is gone.
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Originally Posted by Mountain Trader
This is the answer-position yourself to take your business where awards are available. I just went for the Starwood Amex card and will use it to in large part replace the Delta Amex card. While the miles won't accumulate quite as fast, I will be able to point them to airlines with available awards when I am ready to pull the trigger.
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I scored a sky saver award to europe next aug/sep. BUR to VCE and MAD to LAX return. I wanted bizelite, but absolutely, "nothing from the u.s. to europe on DL or any other partner airline." So i am on waitlist for biz class on the ATL to europe and europe to ATL portion. IF that clears (big IF), then i have to hope there is first class from BUR to ATL and ATL to LAX! I can't be waitlisted on the intercontinental portion because it's available to book. It's all so very complicated to me. Yet when you check the seat availability for bizelite, it's completely open! I wanted to waitlist bizelite from BCN to ATL, but the res agent informed me that, "waitlist is closed". What??? How can it be closed??? Bizelite is nearly if not completely empty!! Sheeesh. I never had this much frustration with UA. I think i'll empty my DL account and go back to UA!
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