DL Employees upgrd over medallion?
Aug 10, 2005, 12:35 pm
#16
Join Date: Aug 2004
Posts: 1,006
Originally Posted by Spiff
Employees should be accommodated in F only after all paying/upgrading passengers have been accommodated.
I'm quite new around here and I completely disagree with you.
First of all, you are entitled just to what you pay for. So if you think you deserve FC seat... just buy it
I really can't see why people do get upset with not getting upgraded if employees get it. If you run a restaurant and your friends/colleagues come over don't you serve them the last bottle of the good wine you have?
Or you give that bottle to a returning customer who just ordered thr cheap one, but think he deserves the better one?
that's my point of view of course
)good luck for your next upgrade!
maclover
Aug 10, 2005, 12:44 pm
#17
Join Date: Oct 2002
Location: Laguna Beach CA
Programs: AA EXP/4MM UA 1MM, HY Global, Bon Lft Plat, HH Dia
Posts: 720
First, a FT welcome to mouseout.
That being said, what is it about the Delta forum, that any oportunity to bash employees or suspect a conspiracy is always jumped on by the same members.
No one seems to have a handle on what the facts are here, but that doesn't seem to matter.
That being said, what is it about the Delta forum, that any oportunity to bash employees or suspect a conspiracy is always jumped on by the same members.
No one seems to have a handle on what the facts are here, but that doesn't seem to matter.
Aug 10, 2005, 12:57 pm
#18
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
Originally Posted by USCGamecock
It is amazing to me that people should tell other companies how to run their business. You don't know the perks and benefits other companies give their employees. What makes you think you have the right to tell Delta how to operate their company. If you don't like it, fly another airline. I hear the same crap from people who think if you have extra football tickets you should offer them for face value - this from the same people who wouldn't pay face value in the "low attendance" times.
The flying rules are simple - if you don't have a confirmed upgrade, the GA(or the screen) will let you know if you get one. If DL decided to put one of their own in an upgraded seat, it isn't your business. Buy enough stock and put yourself on the BOD and get the policy changed. Until then, start up your own airline, buy a FC ticket, fly another carrier, or drive. Quit griping about how DL should run their airline.
The flying rules are simple - if you don't have a confirmed upgrade, the GA(or the screen) will let you know if you get one. If DL decided to put one of their own in an upgraded seat, it isn't your business. Buy enough stock and put yourself on the BOD and get the policy changed. Until then, start up your own airline, buy a FC ticket, fly another carrier, or drive. Quit griping about how DL should run their airline.
When UA was pulling those stunts, I stopped flying them. Out of DEN no less. Having DL comp me unrequested made the switch even easier.
DL can put anyone they want into their F seats. But if that means no upgrade for me on an eligible fare, then I won't be one of the people propping up their $2 stock in the future.
Aug 10, 2005, 1:00 pm
#19
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
Originally Posted by maclover
I really can't see why people do get upset with not getting upgraded if employees get it. If you run a restaurant and your friends/colleagues come over don't you serve them the last bottle of the good wine you have?
Or you give that bottle to a returning customer who just ordered thr cheap one, but think he deserves the better one?
Or you give that bottle to a returning customer who just ordered thr cheap one, but think he deserves the better one?
Aug 10, 2005, 1:07 pm
#20
Join Date: Jun 2004
Location: DFW
Programs: DL PM, .6MM; AA Plat; Marriott Platinum Premier
Posts: 4,891
Originally Posted by maclover
Hi Spiff,
I'm quite new around here and I completely disagree with you.
First of all, you are entitled just to what you pay for. So if you think you deserve FC seat... just buy it
I really can't see why people do get upset with not getting upgraded if employees get it. If you run a restaurant and your friends/colleagues come over don't you serve them the last bottle of the good wine you have?
Or you give that bottle to a returning customer who just ordered thr cheap one, but think he deserves the better one?
I'm quite new around here and I completely disagree with you.
First of all, you are entitled just to what you pay for. So if you think you deserve FC seat... just buy it
I really can't see why people do get upset with not getting upgraded if employees get it. If you run a restaurant and your friends/colleagues come over don't you serve them the last bottle of the good wine you have?
Or you give that bottle to a returning customer who just ordered thr cheap one, but think he deserves the better one?
And to the person who thinks we are "telling DL how to run their company", no, we are pointing out when DL treats its most loyal pax poorly. Upgrading an employee over an elite (when the elite is on an upgradeable fare) is not treating the elite well.
Aug 10, 2005, 1:25 pm
#21
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
Perhaps the Gate Agent was simply treating the FAs to First Class while there was still the opportunity to do so.
Aug 10, 2005, 1:26 pm
#22
Join Date: Oct 2002
Location: Laguna Beach CA
Programs: AA EXP/4MM UA 1MM, HY Global, Bon Lft Plat, HH Dia
Posts: 720
Originally Posted by mouseout
I was recently on a flight and denied an upgrade, but the 1st cabin was definitely home to 5 or 6 attendants in uniform. Does Delta have a policy on this? Is it possible the DL employees are medallion members too?
Was it just a rant?
Last edited by dlflyer2; Aug 10, 2005 at 2:33 pm
Aug 10, 2005, 5:59 pm
#23
Join Date: Mar 2004
Location: High Point, NC, USA
Programs: DL-S,NW-S,*W-P,6C-Pl&RA
Posts: 113
Earlier this year, returning from Brazil on discounted Business Class (I) and connecting to GSO (F). My connecting flight was cancelled. I was downgraded to coach on re-scheduled flight and several Delta uniformed pilots rode in first class.
I wrote to understand the policy as to why a Platinum re-scheduled by Delta cancel would be downgraded and 2 pilots would fly in first - 1 in my seat as far as I was concerned.
I received a nominal 5,000 mile donation to my account and a refund of less than $ 100. The next Business Class ticket I purchased to Brazil I used Continental Airlines. So there is a cost to incredibly poor decisions by Delta employees and gate agents in how they assign seats to non-revenue passengers. You clearly should take care of those who bring in revenue before any non-revenue accomodations. I would remove a non-revenue from First to accomodate a re-scheduled Platinum or F fare client.
FWIW - I was a disgruntled client after flying all night for the whole scenario to unfold as it did.
I wrote to understand the policy as to why a Platinum re-scheduled by Delta cancel would be downgraded and 2 pilots would fly in first - 1 in my seat as far as I was concerned.
I received a nominal 5,000 mile donation to my account and a refund of less than $ 100. The next Business Class ticket I purchased to Brazil I used Continental Airlines. So there is a cost to incredibly poor decisions by Delta employees and gate agents in how they assign seats to non-revenue passengers. You clearly should take care of those who bring in revenue before any non-revenue accomodations. I would remove a non-revenue from First to accomodate a re-scheduled Platinum or F fare client.
FWIW - I was a disgruntled client after flying all night for the whole scenario to unfold as it did.
Aug 10, 2005, 7:06 pm
#24
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Originally Posted by PFKNC
The next Business Class ticket I purchased to Brazil I used Continental Airlines.
Aug 10, 2005, 7:40 pm
#25
Join Date: Dec 2003
Location: Augusta, GA, USA
Programs: DL FC, NW
Posts: 3,522
Originally Posted by PFKNC
Earlier this year, returning from Brazil on discounted Business Class (I) and connecting to GSO (F). My connecting flight was cancelled. I was downgraded to coach on re-scheduled flight and several Delta uniformed pilots rode in first class.
I wrote to understand the policy as to why a Platinum re-scheduled by Delta cancel would be downgraded and 2 pilots would fly in first - 1 in my seat as far as I was concerned.
I received a nominal 5,000 mile donation to my account and a refund of less than $ 100. The next Business Class ticket I purchased to Brazil I used Continental Airlines. So there is a cost to incredibly poor decisions by Delta employees and gate agents in how they assign seats to non-revenue passengers. You clearly should take care of those who bring in revenue before any non-revenue accomodations. I would remove a non-revenue from First to accomodate a re-scheduled Platinum or F fare client.
FWIW - I was a disgruntled client after flying all night for the whole scenario to unfold as it did.
I wrote to understand the policy as to why a Platinum re-scheduled by Delta cancel would be downgraded and 2 pilots would fly in first - 1 in my seat as far as I was concerned.
I received a nominal 5,000 mile donation to my account and a refund of less than $ 100. The next Business Class ticket I purchased to Brazil I used Continental Airlines. So there is a cost to incredibly poor decisions by Delta employees and gate agents in how they assign seats to non-revenue passengers. You clearly should take care of those who bring in revenue before any non-revenue accomodations. I would remove a non-revenue from First to accomodate a re-scheduled Platinum or F fare client.
FWIW - I was a disgruntled client after flying all night for the whole scenario to unfold as it did.
Aug 10, 2005, 7:59 pm
#26
Join Date: Jun 2004
Location: CA/UT
Programs: Delta Gold, Starwood GM
Posts: 710
Originally Posted by PFKNC
Earlier this year, returning from Brazil on discounted Business Class (I) and connecting to GSO (F). My connecting flight was cancelled. I was downgraded to coach on re-scheduled flight and several Delta uniformed pilots rode in first class.
I wrote to understand the policy as to why a Platinum re-scheduled by Delta cancel would be downgraded and 2 pilots would fly in first - 1 in my seat as far as I was concerned.
I received a nominal 5,000 mile donation to my account and a refund of less than $ 100. The next Business Class ticket I purchased to Brazil I used Continental Airlines. So there is a cost to incredibly poor decisions by Delta employees and gate agents in how they assign seats to non-revenue passengers. You clearly should take care of those who bring in revenue before any non-revenue accomodations. I would remove a non-revenue from First to accomodate a re-scheduled Platinum or F fare client.
FWIW - I was a disgruntled client after flying all night for the whole scenario to unfold as it did.
I wrote to understand the policy as to why a Platinum re-scheduled by Delta cancel would be downgraded and 2 pilots would fly in first - 1 in my seat as far as I was concerned.
I received a nominal 5,000 mile donation to my account and a refund of less than $ 100. The next Business Class ticket I purchased to Brazil I used Continental Airlines. So there is a cost to incredibly poor decisions by Delta employees and gate agents in how they assign seats to non-revenue passengers. You clearly should take care of those who bring in revenue before any non-revenue accomodations. I would remove a non-revenue from First to accomodate a re-scheduled Platinum or F fare client.
FWIW - I was a disgruntled client after flying all night for the whole scenario to unfold as it did.
Aug 10, 2005, 10:58 pm
#27
Join Date: Dec 2003
Location: RDU, Delta GM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,443
Originally Posted by cova
Welcome to CO. CO BF is much better than Delta BE (5 across verus BE 6 across). You will never see a CO employee in front over a paying Elite on domestic flights. Co will be here next year, DL may not.
Aug 10, 2005, 11:01 pm
#28
FlyerTalk Evangelist
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
Originally Posted by jfulcher
Right. I'll give you 5 to 1 that DL will be operating next year.
Aug 11, 2005, 2:31 am
#29
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,347
1. I'll take that action.
2. This thread has quickly degraded into absolute idiocy.
2. This thread has quickly degraded into absolute idiocy.
Aug 11, 2005, 5:00 am
#30
Join Date: Aug 2000
Location: USA
Programs: AA Lifetime Platinum, HH Diamond, Ritz Platinum, Hyatt Platinum, Delta Platinum, Starwood Gold,
Posts: 94
I disagree with USCGamecock, airline employees should only be flying first class AFTER all paying customers have been upgraded. The GA is not thinking of the customer first.