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Old Aug 9, 2005, 7:28 am
  #1  
Original Poster
 
Join Date: Apr 2004
Location: DCA
Programs: AA Gold, UA Prem; DL, HH Gold, Natl Exec Elite, Avis Pref Sel, Hertz #1 Gold
Posts: 7
problems accessing delta.com

I may have missed a thread on this so apologize if I'm repeating, but both yesterday (8/8) and today (8/9) I've been unable to access the delta.com website. I've tried clearing my browser cache and any other trick I know, but I just get a blank screen and the little hourglass when I type in the website address. Anyone else have a problem, or am I doing something wrong? Thanks!
Aisleman is offline  
Old Aug 9, 2005, 7:31 am
  #2  
 
Join Date: Feb 2005
Programs: DL DM/2MM; SPG PLAT/Ambassador
Posts: 483
I can get to delta.com, but when i try to access my itinerary i continue to get this error message:

We are unable to display your confirmation number with the name you entered. Please check the spelling of the first and last name and try again.
I know that my reservations are in their system because i can see them by requesting an upgrade....
zedthedeadpoet is offline  
Old Aug 9, 2005, 8:15 am
  #3  
Original Poster
 
Join Date: Apr 2004
Location: DCA
Programs: AA Gold, UA Prem; DL, HH Gold, Natl Exec Elite, Avis Pref Sel, Hertz #1 Gold
Posts: 7
This may be an ISP issue with the place I am staying right now. When I try accessing the delta website through my computer back in Washington, it comes right up; the problem occurs when I try to access it directly through the DSL connection here in Colorado where I am right now.
Aisleman is offline  
Old Aug 9, 2005, 9:40 am
  #4  
 
Join Date: Aug 2001
Location: Wayne, PA USA
Programs: DL MM, Marriott Bonvoy Lifetime Titanium, HHonors Gold
Posts: 7,242
no problems accessing delta.com - site comes right up. I can log on and view my itineraries without a problem.
jimrpa is offline  
Old Aug 9, 2005, 11:30 am
  #5  
BTV
 
Join Date: Mar 2005
Location: BTV
Programs: UA Gold
Posts: 60
I have been unable to get on their site for a few days. Ever since they announced that they made some changes to it, I have not been able to visit. When I try, it loads the code into the browser, but browser does not display anything. Tried with 3 different browsers, nothing.
BTV is offline  
Old Aug 9, 2005, 1:02 pm
  #6  
 
Join Date: May 2004
Location: New Orleans, LA (MSY)
Programs: DL 1 MM/DM; HH Lifetime Diamond; Hertz Presidents Circle
Posts: 986
I had that problem yesterday, and originally thought it was a browser issue (I use Firefox), so I tried MSIE to no avail. Then, I switched to another computer at work and was able to log in.

Don't know what the problem is.
NOLA Flyer is offline  
Old Aug 9, 2005, 4:40 pm
  #7  
Original Poster
 
Join Date: Apr 2004
Location: DCA
Programs: AA Gold, UA Prem; DL, HH Gold, Natl Exec Elite, Avis Pref Sel, Hertz #1 Gold
Posts: 7
Sorry that others are having problems as well, but it's comforting to know it's not all in my imagination!
Aisleman is offline  


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