Why is Delta calling me about upgrades??
Sep 22, 2009, 8:02 am
#1
Original Poster
Join Date: Apr 2005
Location: Chicago
Programs: AA ExecPlat, UA Silver, Marriott Titanium, Hyatt Globalist
Posts: 1,446
Why is Delta calling me about upgrades??
So I have a DL flights this weekend (booked on nwa.com using my WP account). This morning I got 2 calls from DL notifying my upgrade. I have never gotten this before and don't know how to turn it off. In my nwa.com's My NWA Info, I'm only subscribe to email elite upgrade notification. I'm not subscribe to anything on delta.com with my SM account.
Sep 22, 2009, 8:05 am
#2
Join Date: Oct 2005
Programs: NW GE
Posts: 605
Did you enter a phone # on that "we don't have your contact information--provide it and we will keep you updated" bar on the DL.com reservation screen?
I made the mistake of doing that once and got frequent calls with 1 minute changes in the scheduled dept./arrival time.
I made the mistake of doing that once and got frequent calls with 1 minute changes in the scheduled dept./arrival time.
Sep 22, 2009, 9:33 am
#4
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
there is no way to turn this off other than to remove your telephone number from your NWA Elite Profile (and have reservations remove the number manually from each active reservation you currently have)....unfortunately the folks in DL IT forgot about FCC Rules & Regulations
Sep 22, 2009, 9:34 am
#5
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
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Posts: 13,747
Sep 22, 2009, 11:29 am
#7
Join Date: Apr 2005
Location: Oregon
Programs: Skymiles
Posts: 47
Sep 22, 2009, 11:37 am
#10
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,227
Sep 22, 2009, 11:58 am
#11
Join Date: Oct 2000
Location: San Francisco, CA
Posts: 3,106
contacting fcc.gov is a stupid suggestion
Go to the My Info page on nwa.com, log in if necessary, then click on the "View/Update Travel Alerts" link.
There you will see a screen that specifies the events you can by contacted by phone / e-mail for.
And under "Contact Info", you even have control over what hours you can be contacted.
Hope this info helps... and I'm not sure how much longer this feature will last for, given that nwa.com is melting away slowly & surely.
There you will see a screen that specifies the events you can by contacted by phone / e-mail for.
And under "Contact Info", you even have control over what hours you can be contacted.
Hope this info helps... and I'm not sure how much longer this feature will last for, given that nwa.com is melting away slowly & surely.
Sep 22, 2009, 12:16 pm
#12
Original Poster
Join Date: Apr 2005
Location: Chicago
Programs: AA ExecPlat, UA Silver, Marriott Titanium, Hyatt Globalist
Posts: 1,446
Go to the My Info page on nwa.com, log in if necessary, then click on the "View/Update Travel Alerts" link.
There you will see a screen that specifies the events you can by contacted by phone / e-mail for.
And under "Contact Info", you even have control over what hours you can be contacted.
Hope this info helps... and I'm not sure how much longer this feature will last for, given that nwa.com is melting away slowly & surely.
There you will see a screen that specifies the events you can by contacted by phone / e-mail for.
And under "Contact Info", you even have control over what hours you can be contacted.
Hope this info helps... and I'm not sure how much longer this feature will last for, given that nwa.com is melting away slowly & surely.
Sep 22, 2009, 4:07 pm
#13
Join Date: Jun 2008
Location: MSP
Programs: DL PM
Posts: 768
Sep 22, 2009, 4:45 pm
#14
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
Go to the My Info page on nwa.com, log in if necessary, then click on the "View/Update Travel Alerts" link.
There you will see a screen that specifies the events you can by contacted by phone / e-mail for.
And under "Contact Info", you even have control over what hours you can be contacted.
Hope this info helps... and I'm not sure how much longer this feature will last for, given that nwa.com is melting away slowly & surely.
There you will see a screen that specifies the events you can by contacted by phone / e-mail for.
And under "Contact Info", you even have control over what hours you can be contacted.
Hope this info helps... and I'm not sure how much longer this feature will last for, given that nwa.com is melting away slowly & surely.
Sep 22, 2009, 4:46 pm
#15
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
unfortunately there isn't a way.....this topic has been discussed before in the DL threads and we NWA elites were told by the DL elites to basically suck it up and stop complaining because DL IT is the best blah blah blah....