Last edit by: Zorak
- T4:
- near gate B31
- pop-up temporary club in the former Wingtips lounge space (stay on same level after clearing TSA and turn right)
T2: mezzanine levelT2 is closed
New York JFK Delta Sky Club: The Definitive Thread
#482
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
I cannot stand when I try to just check in but they want me to then fumble around for the boarding pass. It pretends to be a "service" but it's not.
#483
#484
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Join Date: Jun 2005
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Posts: 6,334
Moving the check-in downstairs isn't just in keeping with the changes made at Detroit's main Sky Club, but it's also one step closer to fully automated check-in as is the case in some European airports as the labor cost in those markets is too high to pay someone to scan boarding passes.
#485
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
I hadn't noticed that, but at least explains something ... but I didn't notice any change to color scheme or carpeting, as would seem to be suggested by the renderings that have popped up a few places. And the marketing of a "new" club in Spring 2019 means things really need to start moving if they're going to deliver anything like the renderings.
#486
Join Date: Dec 2008
Location: Mostly living in the basement
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Posts: 5,106
Moving the check-in downstairs isn't just in keeping with the changes made at Detroit's main Sky Club, but it's also one step closer to fully automated check-in as is the case in some European airports as the labor cost in those markets is too high to pay someone to scan boarding passes.
#488
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
I've only ever seen maybe 3 agents at the giant desk upstairs, they could probably fit that many people downstairs, especially with handheld scanners to process most check-ins.
I'm not sure what the labor savings are there in Europe as IME there's always one or two agents standing behind or near the self service scanners. IME those scanners reduce the likelihood that you're stuck behind someone trying to check in but having problems. And anyway DL doesn't have self service check-in at any SC that I'm aware of (not that I'd mind it) so I fail to see how relocating the check-in desk has anything to do with that.
I'm not sure what the labor savings are there in Europe as IME there's always one or two agents standing behind or near the self service scanners. IME those scanners reduce the likelihood that you're stuck behind someone trying to check in but having problems. And anyway DL doesn't have self service check-in at any SC that I'm aware of (not that I'd mind it) so I fail to see how relocating the check-in desk has anything to do with that.
#489
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#490
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Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
The one time I used the JFK T4 lounge there were SC agents with a rolling cart serving drinks at your seat there was also an agent taking drink orders (for items not on the rolling cart, like champagne).
#491
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Join Date: Mar 2013
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Posts: 10,130
Food is definitely enough to put a meal together -- usually some sort of chicken-based hot item and a vegetarian hot item. Plus a salad bar and often times a noodle bar that has grilled/diced chicken and tofu that you can add if you are looking for protein
#492
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I've seen this at Los Angeles, Minneapolis and Honolulu. Sometimes it's champagne and cheese or chocolate, other times it's fresh cookies and coffee -- it varies. Last week, in Minneapolis, it was smoked salmon and orange juice. Kind of cool.
#493
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Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
They also have the carts at SFO.
#494
Join Date: Mar 2005
Location: West of CLE
Programs: Delta DM/3 MM; Hertz PC; National EE; Amtrak GR; Bonvoy Silver; Via Rail Préférence
Posts: 5,378
Be careful what you wish for. The moment this happens the qualify of services at the regular club goes down. And I'm not sure which AF lounges you are talking about, but many of them are seriously worse than any Sky Club and certainly a huge step down from JFK T4. The SFO AF lounge, for example, is kind of like a sort of nice bus station.
#495
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Join Date: Jun 2005
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Posts: 6,334
Indeed. Hopefully, it will still be Priority Pass accessible once it reopens. I used to get there early to drink a whole bottle of champagne before my flight. Much better than the Spanish or Italian sparkling wines that Delta serves in-flight.