Delta.com Bug Reporting: The Official Master Thread
Jun 13, 2019, 4:42 pm
#2507
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
The app totally couldn't find my PNR yesterday. I tried using my actual first name, my first and middle names, and the way Delta showed them (Firstmiddle). Nada.
Jun 13, 2019, 7:57 pm
#2508
Join Date: Dec 2008
Programs: DL Plat, Hilton Diamond
Posts: 325
Got duplicate boarding passes instead of those for second leg
I printed boarding passes for a two-leg trip today for Mrs. Mglvrug and me, through ATL. As expected, the print screen indicated I was printing four pages. I took them off the printer, trimmed them as usual and stuck them in my jacket pocket. We traveled to ATL, but when I pulled out the second leg BPs, I discovered they were exact duplicates of the passes for the first leg. Of course, I could get the second leg ones printed out in ATL, but I'd never had such a thing happen before. I'll certainly check them all individually in the future, but I'm curious. Has this happened to others?
Jun 16, 2019, 1:21 pm
#2509
Join Date: Mar 2011
Location: CHS
Programs: UA GS, Delta PM/2MM, Marriott Ambassador Elite/Lifetime Plat, Hilton Diamond
Posts: 142
EDIT: Seems to be working but on a significant delay. Yesterday not at all though.
Am I missing something or are the partner earning charts on DL . com completely busted? Nothing happens when I click, not even a JavaScript error. That's... ridiculous.
Page in question: https://www.delta.com/content/www/en...-partners.html
Am I missing something or are the partner earning charts on DL . com completely busted? Nothing happens when I click, not even a JavaScript error. That's... ridiculous.
Page in question: https://www.delta.com/content/www/en...-partners.html
Jun 17, 2019, 12:22 am
#2510
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
EDIT: Seems to be working but on a significant delay. Yesterday not at all though.
Am I missing something or are the partner earning charts on DL . com completely busted? Nothing happens when I click, not even a JavaScript error. That's... ridiculous.
Page in question: https://www.delta.com/content/www/en...-partners.html
Am I missing something or are the partner earning charts on DL . com completely busted? Nothing happens when I click, not even a JavaScript error. That's... ridiculous.
Page in question: https://www.delta.com/content/www/en...-partners.html
Jun 19, 2019, 9:25 am
#2511
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,886
EDIT: Seems to be working but on a significant delay. Yesterday not at all though.
Am I missing something or are the partner earning charts on DL . com completely busted? Nothing happens when I click, not even a JavaScript error. That's... ridiculous.
Page in question: https://www.delta.com/content/www/en...-partners.html
Am I missing something or are the partner earning charts on DL . com completely busted? Nothing happens when I click, not even a JavaScript error. That's... ridiculous.
Page in question: https://www.delta.com/content/www/en...-partners.html
Jun 24, 2019, 6:54 pm
#2512
Join Date: Oct 2009
Location: IND
Programs: DL DM, SPG AMB, National EE
Posts: 1,301
Lately, when I've been upgraded via status to Comfort+, if I don't want the center seat the system hands me, the website won't allow me to change my seat back to regular Econ. I get the red exclamation point and "We are unable to process your seat request at this time. Please try again later."
Is there a workaround on this? (Other than calling, which I hate to do for seat selection.)
UPDATE: App won't let me move back either. WTH?
Is there a workaround on this? (Other than calling, which I hate to do for seat selection.)
UPDATE: App won't let me move back either. WTH?
Jun 27, 2019, 6:12 am
#2513
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,356
I was in the middle of typing some scathing feedback about the new booking screens (“sort by departure” followed by “show more” only brought up the second page of results, and no way to get back to the first 
) when the entire text field blanked out ... refreshed the search results and the “Feedback” button was gone
) when the entire text field blanked out ... refreshed the search results and the “Feedback” button was gone
Jun 27, 2019, 2:18 pm
#2514
Join Date: Sep 2012
Location: CVG, AMS, BKK
Programs: Delta Diamond, Hyatt Globalist, Marriott Titanium, Hilton Diamond.
Posts: 185
Trying to book a ticket on Delta.com and the checkout page has been updated (changed significantly). I scoured the page three times now looking for a way to apply an eGiftcard, but it doesn't seem to exist.
Is anyone else having this issue?
Is anyone else having this issue?
Jun 27, 2019, 2:51 pm
#2515
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,886
EDIT: I take that back, now I can't even find the link I mentioned. Stay tuned..
EDIT #2 : anyway, try starting here: https://www.delta.com/edoc/redeemDoc...action=certNum
Jul 15, 2019, 10:12 pm
#2516
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,356
in-app FCM has a dead link
after booking a RIC-MSP-SEA flight for my son, I went into the PNR to check on the FCM options; I'd seen $239 on the booking screen ... the app showed $119/11k miles (which I'm sure was just for the first segment); clicking on the red "Select & Purchase Seats" button brought that up as well as showing $139/14k miles for the second segment ... exited the app, then opened the PNR a second time and clicked the "Purchase now and we'll select seats for you" link to see if that brought up both cash and mileage options ... nothing happened
called the PM desk and got it processed for 22,400 miles
called the PM desk and got it processed for 22,400 miles
Jul 23, 2019, 2:50 pm
#2518
Join Date: Jul 2019
Posts: 2
'New' option for selecting C+ preferences is broken. Every time I get upgraded to middle despite picking only window or window/aisle. 4 times this month alone.
We at least need an option to select a main cabin seat after being 'upgraded'.
We at least need an option to select a main cabin seat after being 'upgraded'.
Jul 23, 2019, 6:55 pm
#2519
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
You should be able to downgrade via seatmap.
Jul 25, 2019, 4:54 am
#2520
Join Date: Jun 2018
Location: Germany
Posts: 71
search impossible as every single page pit loads times out and reloads due to 'a problem has been detected' then wants the info resubmitted, then after three or four attempts you get to the next page but it crashes again and forgets the info from the previous page (trying to price check a flight with fixed departure and destination locations but flexible dates, it took three tries to get all the info submitted without a crash and reload. I saw the prices for like three seconds before that screen reloaded and then redirected to the original search interface
