Delta.com Bug Reporting: The Official Master Thread
Jun 30, 2017, 11:23 am
#2176
Join Date: Sep 2005
Location: MSY
Programs: Bonvoy (Titanium) . Delta (Platinum)
Posts: 531
unchecking c+
for upcoming flights i affirmatively want to unrequest C+ as I really like my exit row.
Neither on the app or the website is it "sticking". I uncheck, try to do so for all legs, and the reservation still says I'm requesting upgrades for F and C+.
Now, I did call CS and they say they don't see a request for C+, only F. I may call a second time to confirm, but irrespective of what they see or don't see, it just isn't happening via app or .com.
Neither on the app or the website is it "sticking". I uncheck, try to do so for all legs, and the reservation still says I'm requesting upgrades for F and C+.
Now, I did call CS and they say they don't see a request for C+, only F. I may call a second time to confirm, but irrespective of what they see or don't see, it just isn't happening via app or .com.
Jul 1, 2017, 7:21 am
#2177
Join Date: Apr 2009
Programs: DL Gold, IHG Plat
Posts: 198
For some reason, DL.com is not pricing itineraries to PPT. I spent 45 minutes on the phone with customer service yesterday, as they were also having trouble getting correct pricing manually. I guess I'll try again in a few days... 
Jul 1, 2017, 8:00 am
#2178
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,053
While there's DL codeshared numbers on AF 76/77, DL doesn't appear to currently have any fare filings to PPT. Why not just book an AF ticket?
Jul 1, 2017, 11:53 am
#2179
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
Gate upgrade or in advance? I noticed the other day for a gate upgrade that my seat number flashed and changed but the zone still said Sky. However, the GA paged us all up to the counter and gave us printed BPs, and that showed PREM.
Jul 1, 2017, 2:40 pm
#2180
Join Date: Apr 2009
Programs: DL Gold, IHG Plat
Posts: 198
The AF fares are about $500pp higher than the ones DL customer service was seeing using manual pricing. If the DL fares don't return, I'll probably book through AF, but my dates are flexible so I'm fine waiting a bit to see if DL fares return.
Jul 2, 2017, 2:50 pm
#2181
Join Date: Jun 2017
Programs: DL DM, Marriott LP, UA GS, HH G,
Posts: 3
Anyway, hakuna matata
Jul 3, 2017, 10:04 am
#2182
Original Member
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite
Posts: 4,003
The calendar search function to look for first class fares over a date range is broken. If you select a city pair and select the "Flexible Dates" function and First Class, it returns a calendar filled with coach fares.
I have used this function for a long time and it is helpful to scout out first class deals over a wide range of dates, but now even with "First" selected in the pull down menu, all it returns are coach fares.
Also, even if you do a simple single date city pair search and indicate "First" in the pull down menu, it brings up the display with both coach and first class fares for the date, but it sorts things (e.g., sort by price) by the coach fares, not the first class fares -- even though the search was specifically for a first class fare.
Just horrible, horrible debugging when they "enhanced" the displays. They obviously forgot about searching for first class fares when they coded it.
I have used this function for a long time and it is helpful to scout out first class deals over a wide range of dates, but now even with "First" selected in the pull down menu, all it returns are coach fares.
Also, even if you do a simple single date city pair search and indicate "First" in the pull down menu, it brings up the display with both coach and first class fares for the date, but it sorts things (e.g., sort by price) by the coach fares, not the first class fares -- even though the search was specifically for a first class fare.
Just horrible, horrible debugging when they "enhanced" the displays. They obviously forgot about searching for first class fares when they coded it.
Jul 3, 2017, 10:39 am
#2183
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
The calendar search function to look for first class fares over a date range is broken. If you select a city pair and select the "Flexible Dates" function and First Class, it returns a calendar filled with coach fares.
I have used this function for a long time and it is helpful to scout out first class deals over a wide range of dates, but now even with "First" selected in the pull down menu, all it returns are coach fares.
Also, even if you do a simple single date city pair search and indicate "First" in the pull down menu, it brings up the display with both coach and first class fares for the date, but it sorts things (e.g., sort by price) by the coach fares, not the first class fares -- even though the search was specifically for a first class fare.
Just horrible, horrible debugging when they "enhanced" the displays. They obviously forgot about searching for first class fares when they coded it.
I have used this function for a long time and it is helpful to scout out first class deals over a wide range of dates, but now even with "First" selected in the pull down menu, all it returns are coach fares.
Also, even if you do a simple single date city pair search and indicate "First" in the pull down menu, it brings up the display with both coach and first class fares for the date, but it sorts things (e.g., sort by price) by the coach fares, not the first class fares -- even though the search was specifically for a first class fare.
Just horrible, horrible debugging when they "enhanced" the displays. They obviously forgot about searching for first class fares when they coded it.
Jul 3, 2017, 7:38 pm
#2184
Join Date: Feb 2008
Programs: DL 4MM; DM
Posts: 1,397
Trying to apply an ecredit to a reservation during payment. It finds the credit. Then when I opt to apply it, the lovely website tosses me back to the booking page to start over, rather than apply it to the reservation I was trying to apply it to. The 'good news' is, it at least pulls the credit over to the new booking page 
.
.
Jul 6, 2017, 9:18 am
#2185
Join Date: Oct 2016
Programs: Skymiles
Posts: 3
Delta.com & Mobile App 0 MQM for Paid Flights
I did a quick search and did not see anything on this. Apologies if it has been mentioned.
Either on delta.com or app when I booked paid fares it says estimated MQM's "0" and miles "0". This started within the last couple weeks, but my flown flights are crediting correctly after.
Any ideas? Thanks!
Jul 6, 2017, 1:08 pm
#2186
Join Date: Sep 2012
Location: MA
Programs: DL DM, AA GE, CP ED
Posts: 256
Update on the "Upgrade Available" bug...
We are aware of a current display issue within delta.com and the Fly Delta app where “Upgrade Available” is showing regardless of whether you are within your clearance window or upgrades are available for that particular flight. This is a display issue only, and does not have any impact on your upgrade eligibility. We are working diligently to correct these issues as quickly as possible, but do not have an estimated completion date to share at this time. In the meantime, you can view route eligibility and upgrade clearance windows at delta.com/complimentaryupgrades at any time. We appreciate your patience.
Jul 7, 2017, 9:47 am
#2187
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,053
I did a quick search and did not see anything on this. Apologies if it has been mentioned.
Either on delta.com or app when I booked paid fares it says estimated MQM's "0" and miles "0". This started within the last couple weeks, but my flown flights are crediting correctly after.
Any ideas? Thanks!
Either on delta.com or app when I booked paid fares it says estimated MQM's "0" and miles "0". This started within the last couple weeks, but my flown flights are crediting correctly after.
Any ideas? Thanks!
Last edited by xliioper; Jul 7, 2017 at 9:53 am
Jul 7, 2017, 1:12 pm
#2188
Join Date: Jul 2017
Programs: Delta PM, SPG Gold
Posts: 2
Attachment 35583
I did a quick search and did not see anything on this. Apologies if it has been mentioned.
Either on delta.com or app when I booked paid fares it says estimated MQM's "0" and miles "0". This started within the last couple weeks, but my flown flights are crediting correctly after.
Any ideas? Thanks!
I did a quick search and did not see anything on this. Apologies if it has been mentioned.
Either on delta.com or app when I booked paid fares it says estimated MQM's "0" and miles "0". This started within the last couple weeks, but my flown flights are crediting correctly after.
Any ideas? Thanks!
Jul 8, 2017, 1:25 am
#2189
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Jul 8, 2017, 1:35 pm
#2190
Join Date: Feb 2011
Location: Washington D.C. via Sao Paulo via Houston via Washington D.C. via Boston via New York
Posts: 1,172
I'm not seeing GOL availability for SA searches at all, searching GRU-CDG non-stop also yields no results, I take it this is an issue with partner awards.