Happy Birthday Delta SkyMiles Promotion
May 29, 2011, 11:31 pm
#721
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
May 30, 2011, 4:14 pm
#722
Join Date: Aug 2009
Location: Philadelphia
Programs: AA Gold; Marriott Lifetime Silver; IHG Plat Amb; Hilton Diamond
Posts: 383
"Dear Mr. haute couTours,
Thank you for expressing your concerns regarding our promotion
selection.
Like many airlines, we offer targeted promotions to specific customers
and potential customers. Each promotion is offered to a limited number
of customers and cannot be extended to additional participants. However,
we conduct many promotions each year and we will most certainly contact
you when we have a relevant offer. We are working hard to provide you
and all Delta customers with compelling membership offers and mileage
bonuses."
The bolding is mine... I guess having a birthday isn't relevant for a birthday promo. Do you think I should try to contact a real person?
May 30, 2011, 6:07 pm
#723
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Many promotions targeting Delta customers are valid only for those living in particular states. In other words, being a SkyMiles member isn't enough. Other promotions targeting credit card holders are valid only for those who have performed specific spending activities. In other words, being a credit card holder and Delta Skymiles member isn't enough. It's conceivable that they could target a promotion to Delta customers valid only for recent birthdays and account histories meeting a certain pattern, length of existence, etc. In other words, having a birthday and being a Delta Skymiles member may not be enough. This wouldn't be a crazy decision, as they may be viewing it as a targeted incentive that will work best or reward particular members. I suspect they'll tell you as much if you call and speak with someone. In general, the more you fly and the more Delta-related partner activity you have, the more promotions you'll qualify for. Lots of exceptions, but no right to complain, as these promotions give you something and don't take away. A freebie is a freebie, even if you don't get the same freebie as everyone else.
May 30, 2011, 6:48 pm
#724
Join Date: Jan 2010
Location: PARK CITY/SLC
Programs: DL-GM
Posts: 68
I qualified last year as a SM but not this year as a PM. It would be nice to see a little happy birthday email regardless of promotion or not. I received 10% off from Alaska, and an email from Elal. Just think it would be a nice touch.
May 30, 2011, 10:26 pm
#727
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
As for the $100 DL Vacations voucher, I think that it is a VIRTUAL VOUCHER, and stored on your SkyMiles account. I do not believe it is a paper voucher. Anyone have alternative information on this?
May 31, 2011, 12:03 am
#728
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
That seems to indicate that DL has reduced the birthday miles again! Darn it! It was only five or six months ago that they reduced it from 2,500 to 2,000 miles (what I got for my May 2011 birthday), and now they have reduced it again, from 2,000 to 1,500 miles for June birthday babies? What gives DL?!?!?!
I think we should just be happy there is a birthday bonus at all. It's been going on for a couple of years, I believe, and even at 1,000 miles would be a heck of a lot better than the birthday bonus given by competing airlines.
To those who mentioned they received June offer: Could you please share the link? I don't believe it has been posted publicly yet, and I can't seem to find it via searches nor trial/error. http://dmn.delta.com/offers/jun2011bday/ nor http://dmn.delta.com/offers/junbday/ appear to resolve as of this post (Tue May 31st).
May 31, 2011, 5:43 am
#729
Join Date: Dec 2004
Location: Ireland, UnderH20, AUA, Brooklyn
Programs: Delta Charter KM, DM180, RW, DM, SC, SkyBonus; HH Diamond, IHG Plt Amb, Global Ent, TWIC
Posts: 2,191
May 31, 2011, 1:13 pm
#730
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Jun 3, 2011, 11:34 am
#731
Join Date: Aug 2010
Location: PHL
Programs: Delta PM, HHonors Silver, AVIS First
Posts: 275
I got the offer (finally got targeted for *something* anyway) and registered on 3/26 for an April birthday... then flew 22 segments (8 of which were booked/flown after registering and before the promo end date) and the bonus still hasn't showed up in my account. (Mine was 2000 miles.)
*sigh*
I just emailed them.
*sigh*
I just emailed them.
Jun 3, 2011, 12:14 pm
#732
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
I got the offer (finally got targeted for *something* anyway) and registered on 3/26 for an April birthday... then flew 22 segments (8 of which were booked/flown after registering and before the promo end date) and the bonus still hasn't showed up in my account. (Mine was 2000 miles.)
*sigh*
I just emailed them.
*sigh*
I just emailed them.
Jun 7, 2011, 6:55 am
#735
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
For both of you, I would call the DL Medallion Special Services desk or any other customer service line you might have, and complain. It couldn't hurt, right? I got it for the first time this year, after nothing for 2008, 2009, and 2010, so it does happen, as others here have stated.