Atlanta Weather Alerts, Warnings and Advisories: The Definitive Thread
Jun 24, 2001, 10:18 am
#16
Original Member
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite
Posts: 4,003
10kster,
To follow-up on my situation, the bags did not get rerouted; just as I suspected/feared, they went on to the originally-tagged destination of Baltimore. I am now in NYC with no bags, no change of clothes in two days, and no real assistance of any kind from Delta. The people at JFK were incompetent.
The bags are still at BWI and no one can contact anyone there to expedite getting them sent to me. The toll free baggage info line is constantly busy. The baggage service doesn't answer its e-mail. The Baltimore baggage office (the number to which the JFK agent refused to give me, but a SMS phone representative did) goes to voice mail . . . . and the list goes on.
In my humble opinion, a pretty pitiful performance. I can live with weather delays, but I think the misinformation and unresponsiveness -- dare I say particularly such unresponsiveness to a PM (but God forbid I actually point that out to anyone) -- is really pathetic. Yes, I'm venting.
To follow-up on my situation, the bags did not get rerouted; just as I suspected/feared, they went on to the originally-tagged destination of Baltimore. I am now in NYC with no bags, no change of clothes in two days, and no real assistance of any kind from Delta. The people at JFK were incompetent.
The bags are still at BWI and no one can contact anyone there to expedite getting them sent to me. The toll free baggage info line is constantly busy. The baggage service doesn't answer its e-mail. The Baltimore baggage office (the number to which the JFK agent refused to give me, but a SMS phone representative did) goes to voice mail . . . . and the list goes on.
In my humble opinion, a pretty pitiful performance. I can live with weather delays, but I think the misinformation and unresponsiveness -- dare I say particularly such unresponsiveness to a PM (but God forbid I actually point that out to anyone) -- is really pathetic. Yes, I'm venting.
Jun 24, 2001, 10:30 am
#17
Join Date: Dec 2000
Location: Seattle WA, DL-PM
Posts: 456
<font face="Verdana, Arial, Helvetica" size="2">Originally posted by Robert Leach:
...To follow-up on my situation ... I am now in NYC with no bags, no change of clothes in two days, and no real assistance of any kind from Delta...</font>
...To follow-up on my situation ... I am now in NYC with no bags, no change of clothes in two days, and no real assistance of any kind from Delta...</font>
Jun 24, 2001, 4:26 pm
#18
Join Date: Oct 2000
Location: Munich, Germany
Programs: LH HON, DL FO/MM, Marriott Lifetime Platinum, Accor Lifetime Platinum, Sixt Diamond
Posts: 6,174
As an elite member, the agents can autorize you a spending allowance of up to $50 per day with a $250 maxmimum. I guess this might nor apply for bad weather though...
Robert, I had the same problem with the baggage service line - they were virtually "unreachable".
I drove to the airport several times, and apart from all the out-of-pocket expenses, DL paid me for my trips to the airport to research the situation. They are very well aware of the situation!!!
If you can afford the time, head to the airport, and have someone assist you there. It's a very much better bet than trying to reach someone by phone.
Robert, I had the same problem with the baggage service line - they were virtually "unreachable".
I drove to the airport several times, and apart from all the out-of-pocket expenses, DL paid me for my trips to the airport to research the situation. They are very well aware of the situation!!!
If you can afford the time, head to the airport, and have someone assist you there. It's a very much better bet than trying to reach someone by phone.
Jun 28, 2001, 10:42 am
#19
FlyerTalk Evangelist
Join Date: Feb 2000
Location: TPA
Programs: Hilton Gold, DL DIrt Medallion
Posts: 38,267
<font face="Verdana, Arial, Helvetica" size="2">Originally posted by B747-437B:
[B]If you are passing through ATL anytime on Friday afternoon, you are probably screwed. Good luck to 10kster and his fellow Deltoids down there. Visibility is down under 100 ft right now.
[B]</font>
[B]If you are passing through ATL anytime on Friday afternoon, you are probably screwed. Good luck to 10kster and his fellow Deltoids down there. Visibility is down under 100 ft right now.
[B]</font>
Jun 28, 2001, 11:31 am
#21
Join Date: Aug 2000
Location: Exile
Posts: 15,656
<font face="Verdana, Arial, Helvetica" size="2">Originally posted by nomad_2000:
Where were you going?
</font>
Where were you going?
</font>
Dec 4, 2002, 9:38 am
#22
Join Date: Jul 2000
Location: Atlanta,Georgia ,USA
Posts: 686
Atlanta Weather Alerts, Warnings and Advisories: The Definitive Thread
Get ready, its ice storm time. Atlanta will be bad after about 5:00 PM on Wednesday, and a problem on Thursday morning, if you believe the forecasts.
Jul 11, 2003, 8:23 am
#23
Join Date: May 2001
Location: ATL
Posts: 716
Atlanta weather issues
Was anyone else affected by the ground stop in Atlanta last night?
My flight was getting ready to push back at MIA when word came of the ground stop and ensuing delay.
The crew handled the delay really well. F/As did a beverage service for the whole plane right away. It became hot on the plane pretty quickly, and the captain announced we could go stand in the gate area while we waited for further info from ATC. The captain kept us informed as he received information. We were allowed to come and go from the plane as long as we had our boarding pass and identification.
We were wheels up 4.5 hours after our scheduled departure time, and the approach into Hartsfield was slow. The airport was jam packed for that time of night, and I heard that there were people sitting on the floor of the Crown Room at A17, it was so crowded.
I'm going to write a letter to Delta about the excellent way this crew handled the delay.
My flight was getting ready to push back at MIA when word came of the ground stop and ensuing delay.
The crew handled the delay really well. F/As did a beverage service for the whole plane right away. It became hot on the plane pretty quickly, and the captain announced we could go stand in the gate area while we waited for further info from ATC. The captain kept us informed as he received information. We were allowed to come and go from the plane as long as we had our boarding pass and identification.
We were wheels up 4.5 hours after our scheduled departure time, and the approach into Hartsfield was slow. The airport was jam packed for that time of night, and I heard that there were people sitting on the floor of the Crown Room at A17, it was so crowded.
I'm going to write a letter to Delta about the excellent way this crew handled the delay.
Jul 11, 2003, 8:36 am
#24
Join Date: Feb 2003
Location: AUS DL PM MM, HH LTD
Posts: 1,852
I was in DC. 7:05 got cancelled early in afternoon. Call to SMS got me rebooked as F on 5:05 and earlier connection ATL-MCO. 5:05 after sitting on runway, back at gate, back on runway took off at 9:00. Cabin crew was fantastic. We ran out of catering items after the first stint on runway but got restocked when we returned. Callled SMS from plane (nice PM bennie). Was backed up on my original MCO flight and the later Comair flight. Got to ATL at 10:25. The 8:35 flight was still on the ground due to FAs delayed coming in from MCO. It left minutes after the 10:05 flight. All in all, I made it home only one hour late, double MQM, and extra real miles. I have no right to complain.
marc
marc
Jul 11, 2003, 9:29 am
#25
Join Date: Sep 2002
Location: ATL
Programs: DL SkyMiles, MR, HH, ICH/PC, Avis Pref., Hertz Gold
Posts: 2,897
On the channel 11 (Atlanta) evening news last night (7/10), they actually interviewed a passenger (via cell phone) who was stuck on the runway in the ground hold. He made it a point to say how well the Delta F/A's were handling the situation.
Dec 25, 2004, 8:10 pm
#28
Join Date: Dec 2004
Posts: 47
Bad weather ATL
Just when you thought it could not get worse there is now a bad weather advisory for atlanta. 12/26/04. Expecting freezing rain and snow mix hope it is not to bad what a disasterous holiday season this is turning into for the airlines. US AIR getting killed on the news channels.
Dec 25, 2004, 9:02 pm
#29
Join Date: Dec 2001
Location: Dallas
Programs: AA LTPLT UA1P Hilton Dia Marriott Plat
Posts: 1,182
KATL 252338Z 260024 07008KT P6SM BKN150 OVC250
FM0400 05008KT P6SM BKN100 OVC150
FM0700 04008KT P6SM BKN070 OVC100
FM1100 36008KT P6SM BKN070
FM1300 34012G16KT P6SM SKC
FM1500 32015G20KT P6SM SKC
Aviation forcast for ATL looks good what ya smokin?
FM0400 05008KT P6SM BKN100 OVC150
FM0700 04008KT P6SM BKN070 OVC100
FM1100 36008KT P6SM BKN070
FM1300 34012G16KT P6SM SKC
FM1500 32015G20KT P6SM SKC
Aviation forcast for ATL looks good what ya smokin?
