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Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding

Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding

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Old Nov 30, 18, 9:55 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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My (LoganFlyer's) guide to maximizing your bump chances on Delta:

https://www.flyertalk.com/forum/30484249-post1713.html

(The concise version:

1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
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Old Feb 14, 17, 9:39 am
  #1306  
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Originally Posted by jdawg View Post
Dallas to Atlanta - last flight of the evening oversold by 4 or 5, got $800 delta dollars, meal / hotel voucher and rebooked for the next morning.

Next morning, the flight is by oversold by 1, another $800 voucher to fly out later in the afternoon. The same gate agent was working the flight as the previous evening.

It was a very successful 20 hours in Dallas, $1600 later!
Well done! Which hotel did they put you in? My last bump in DAL I ended up at this awful Crowne Plaza nearby, the only negative part of said bump.
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Old Feb 15, 17, 8:13 am
  #1307  
 
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Originally Posted by CMK10 View Post
Well done! Which hotel did they put you in? My last bump in DAL I ended up at this awful Crowne Plaza nearby, the only negative part of said bump.
My last Delta bump I think I was in the same one. The complimentary razor darn near destroyed my face! Next time I'll just allow myself the five o'clock shadow. At least they accepted the certificates for breakfast.
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Old Feb 19, 17, 8:27 pm
  #1308  
 
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My first flight on DL in almost 6 years and I scored a nice VDB. Mrs. Moore and myself scored $400 each on DL855 SLC-DEN, which was -5. DL4526 was 2hr delayed, and we were both put in EC (originally booked in first). Got in at the same time as originally scheduled flight. Haven't scored one this easy in a while.
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Old Feb 20, 17, 6:54 am
  #1309  
 
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Originally Posted by jjmoore View Post
My first flight on DL in almost 6 years and I scored a nice VDB. Mrs. Moore and myself scored $400 each on DL855 SLC-DEN, which was -5. DL4526 was 2hr delayed, and we were both put in EC (originally booked in first). Got in at the same time as originally scheduled flight. Haven't scored one this easy in a while.
I'm confused. Does this mean you bought FC tickets and you got paid $400 to fly home in coach instead? Or does it mean they almost put you into FC on the new flight, but then didn't?
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Old Feb 20, 17, 10:35 am
  #1310  
 
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Originally Posted by Howste View Post
I'm confused. Does this mean you bought FC tickets and you got paid $400 to fly home in coach instead? Or does it mean they almost put you into FC on the new flight, but then didn't?
We paid $140 each for FC ... rebooked into EC since F was full. For a 55 minute flight, this was a no-brainer. Got row 5 on a CR9... and free beer. My $280 investment returned $800... we were both thrilled with the result.

This is the first VDB I have done in at least a couple years where I didn't have to sacrifice time. Almost always 4+ hours delayed arrival when doing VDB.
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Old Feb 20, 17, 10:37 am
  #1311  
 
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Sounds like a win.
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Old Feb 21, 17, 8:07 am
  #1312  
 
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Scored a nice win last Thursday in LAX.

Flight from LAX to AUS was oversold. Last flight of the day.

$800 Choice of benefit (Amex, flight credit, Amazon, ...)
room at the Sheraton Gateway
First Class on the 8:30 flight in the morning

Not bad for 12 hours of time.

Could have had another $400 the next morning but the big rainstorm was rolling in and I didn't want to risk it.
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Old Feb 21, 17, 8:11 am
  #1313  
 
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Originally Posted by Howste View Post
Sounds like a win.
Well if getting downgraded out of SEA on a free upgrade nets you $1,000 shouldn't a paid FC downgrade on a CR9 be worth at least $2,000
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Old Feb 21, 17, 12:43 pm
  #1314  
 
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Originally Posted by hi55us View Post
Well if getting downgraded out of SEA on a free upgrade nets you $1,000 shouldn't a paid FC downgrade on a CR9 be worth at least $2,000
Downgrade compensation is strictly distance based.... has nothing to do with paid vs. upgrade. Of course if you paid for it, you will get refunded the difference in fare in addition to the conpensation.

In my case, Downgrade comp would have been $200 for a flight less than 1000 miles.

My paid first class fare was so cheap $141 one way a.i. ...... no brainer to downgrade to EC and arrive into Denver at the same time as originally scheduled for $400.
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Old Feb 21, 17, 12:47 pm
  #1315  
 
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Originally Posted by jjmoore View Post
Downgrade compensation is strictly distance based.... has nothing to do with paid vs. upgrade. Of course if you paid for it, you will get refunded the difference in fare in addition to the conpensation.

In my case, Downgrade comp would have been $200 for a flight less than 1000 miles.

My paid first class fare was so cheap $141 one way a.i. ...... no brainer to downgrade to EC and arrive into Denver at the same time as originally scheduled for $400.
I understand, was joking after the $3,000 VDB thread a few days ago.... Pretty good deal.
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Old Feb 25, 17, 12:04 pm
  #1316  
 
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Had an interesting experience yesterday. Found out at Skyclub my ATL to SAN flight was oversold by a couple. Went to gate early and inquired (first one to do so). Was offered $500 Delta bucks and seat on flight 4 hours later if they ended up needing me. They did ask for additional volunteers and the price went up to $600. Eventually the extra folks were told to board and were given some drink coupons for their trouble.

A short while later and after everyone had boarded they said it didn't look like they'd need me anyway but gave me a cert for $150 Delta bucks for my trouble (first I've ever seen that). Got onto the plane, stored my bag and right after sitting down they came back onboard and asked if I was still interested (yes) so got back off the plane and traded in my $150 delta bucks cert for a $600 one.

I've done the VDB previously (highest was $400 DB before this) but have never been given a cert for waiting around and not being needed. Not sure if this is a new policy or a one off but thought it was pretty cool.
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Old Mar 1, 17, 2:44 pm
  #1317  
 
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BTV-LGA (first segment on the way to MSP), early Sunday AM flight, way oversold. BTV-ATL was also overbooked, boarding at the same time and at the same gate. No dollar amount was offered, but I stepped forward a few minutes after the first announcement and got on the list. During boarding, another pax and I were called up to confirm. I asked the amount and terms, and they said, "Same as the ATL flight... so, $1,300." A family of 4 was still IDBd and driven to MHT.

I was rebooked to nonstop BOS-MSP (confirmed in F) and put in a nice Yukon Denali taxi to BOS. We made great time and I was able to SDC to an earlier flight. Arrived just 80 minutes after my original scheduled arrival. Easiest $1,300 ever.
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Old Mar 1, 17, 6:07 pm
  #1318  
 
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Originally Posted by GoAmtrak View Post
BTV-LGA (first segment on the way to MSP), early Sunday AM flight, way oversold. BTV-ATL was also overbooked, boarding at the same time and at the same gate. No dollar amount was offered, but I stepped forward a few minutes after the first announcement and got on the list. During boarding, another pax and I were called up to confirm. I asked the amount and terms, and they said, "Same as the ATL flight... so, $1,300." A family of 4 was still IDBd and driven to MHT.

I was rebooked to nonstop BOS-MSP (confirmed in F) and put in a nice Yukon Denali taxi to BOS. We made great time and I was able to SDC to an earlier flight. Arrived just 80 minutes after my original scheduled arrival. Easiest $1,300 ever.
Surprised they paid ~$500 for a cab to drive you from LGA to BOS instead of taking the Acela.
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Old Mar 1, 17, 6:40 pm
  #1319  
 
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Originally Posted by hi55us View Post
Surprised they paid ~$500 for a cab to drive you from LGA to BOS instead of taking the Acela.
Sorry if I wasn't clear, VDB was at BTV and taxi was from BTV to BOS. Totally routed away from the NYC area on my trip to MSP. Acela would have been cool in theory, though.
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Old Mar 2, 17, 7:14 pm
  #1320  
 
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Sitting at a gate to Santiago. Oversold by 14.

First offer $600, six people took it.

Offer is now up to $1000 and hotel and they need six people.
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