Nov 30, 2018, 8:49 am
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
Oct 15, 2015, 10:44 am
#1051
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,923
This is my first trip while Gold Medallion and so I'm not sure how the upgrade process works. On my first two legs I was complimentary upgraded to the front 4 days out from travel. Today is 4 days out from my next two legs and there are 3 seats in FC still up for grabs. If I don't get upgraded to FC do the available C+ seats then become available as MEDALLION UPGRADE after the FC upgrade list is processed?
As a GM you have free access to C+ 72 hours before departure, so tomorrow you should go ahead and grab a C+ seat, it's unrelated to whether you get upgraded.
Oct 15, 2015, 10:54 am
#1052
Join Date: Mar 2015
Programs: DL-PM
Posts: 266
I usually ask if it is overbooked, but frequently ATL/DTW-PHX on Sundays are overbooked. You can also tell by how many volunteers they are looking for when they announce. There were 3 people at the podium with my after the original flight left so that's how I figured out they ended up oversold by 4.
Oct 15, 2015, 12:15 pm
#1053
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
A little; if you check in while they're requesting volunteers you get to tentatively volunteer early. How much that actually helps is unknown.
Sometimes they aren't requesting volunteers at T-24 but are at T-3.
It appears that the time you actually volunteer to the GA is more important.
Sometimes they aren't requesting volunteers at T-24 but are at T-3.
It appears that the time you actually volunteer to the GA is more important.
Oct 15, 2015, 12:41 pm
#1054
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
This is my first trip while Gold Medallion and so I'm not sure how the upgrade process works. On my first two legs I was complimentary upgraded to the front 4 days out from travel. Today is 4 days out from my next two legs and there are 3 seats in FC still up for grabs. If I don't get upgraded to FC do the available C+ seats then become available as MEDALLION UPGRADE after the FC upgrade list is processed?
If you don't get upgraded and want a better seat, ask the GA. Depending on how busy they are, they might give you the seat someone upgraded from. If not, stay on the app while they're clearing upgrades and try to grab a seat yourself. You might or might not be fast enough.
Oct 15, 2015, 12:46 pm
#1055
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
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Posts: 12,159
Oct 15, 2015, 4:16 pm
#1056
Join Date: Jul 2009
Location: Los Angeles, New York, Lisbon-Portugal
Programs: BA Gold, UA Premier 1K, Amex Plat, GlobalEntry
Posts: 844
This is why I love FT!
Thank you very much.
I'll be in the air, and if GoGo is working, I'll snag the C+ as soon as it hits the 72 hour mark.
I had it feeling it was inventory driven but nothing to base that on.
Steve
I'll be in the air, and if GoGo is working, I'll snag the C+ as soon as it hits the 72 hour mark.
I had it feeling it was inventory driven but nothing to base that on.
Steve
Medallion upgrades *could* clear as early as 1/3/5 days out depending on level, which usually translates into 5pm 2/4/6 days in advance. But it is based on inventory so if none is available you might not clear at the window even though there are F seats available they would prefer to try to sell. Others' experiences seem to indicate you could clear any time within the window too.
As a GM you have free access to C+ 72 hours before departure, so tomorrow you should go ahead and grab a C+ seat, it's unrelated to whether you get upgraded.
As a GM you have free access to C+ 72 hours before departure, so tomorrow you should go ahead and grab a C+ seat, it's unrelated to whether you get upgraded.
Oct 15, 2015, 7:40 pm
#1057
Join Date: Apr 2009
Posts: 220
For next-day travel, it gets that high. Somebody seems to have made a decision that amounts jump a lot; when I got $700, the redcoat was a bit unbelieving that the offer had been made (he said it was supposed to jump from $600 to $800, but when all the VDBs offered to take $800 instead, he went with $700).
Oct 16, 2015, 4:45 pm
#1058
Join Date: Dec 2010
Location: CMH
Programs: Delta SkyMiles (Silver), AAdvantage, Sun Country, FmrUS Airways Dividend Miles, Northwest WorldPerks
Posts: 353
DL 513 MSP-SAN was over on Tuesday. $200 gift card plus a reroute via LAX was offered.
The 757 broke and a 75X was subbed in, which killed the oversale.
The 757 broke and a 75X was subbed in, which killed the oversale.
Oct 16, 2015, 4:55 pm
#1059
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
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Posts: 12,159
75N has 22, 19, 141.
75M has 22, 18, 141.
75H has 20, 29, 150.
757/75U has 24, 20, 136, for a total of 4 fewer seats than 75X.
So it couldn't have been much over.
But $200 is pretty low; that's all they were offering for what, a 2.5-hour delay?
Oct 22, 2015, 6:38 am
#1060
Join Date: Mar 2010
Location: Minneapolis
Programs: Delta Plat Kool-Aid Drinker, Hyatt Diamond, SPG GM, Marriott GM, Hilton GM, and Priority Club GM
Posts: 1,184
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding
DEN - MSP. $500. Asked for 1k,800, and 600. Said most she would do is $500. Was able to get confirmed 1st on a one stop.
Oct 22, 2015, 8:14 am
#1061
Join Date: Aug 2006
Location: DFW
Programs: Non-Affiliated
Posts: 7,430
DTW-DFW was oversold by 6 on 10/18. Bump got up to $800, which I gladly accepted. Was confirmed on a flight on 10/19, given hotel and food vouchers.
Flight on 10/19 also ended up oversold, and bump vouchers were offered as high as $700 and a later flight through ATL. Sadly, I couldn't take this one.
Flight on 10/19 also ended up oversold, and bump vouchers were offered as high as $700 and a later flight through ATL. Sadly, I couldn't take this one.
Oct 22, 2015, 1:10 pm
#1062
Join Date: Jul 2009
Location: Houston
Programs: DL DM/2MM, UA Gold/1MM, AS MVP 100K, AA Gold
Posts: 1,424
DL1624 MSP-PHL was over by 7 on 21OCT. I was the 5th person on the vol list and they were offering $400 voucher to stay overnight. (Which I didn't think was worth it but kept myself on the list anyway) After waiting the GA told me to board with my EC+ seat. After about 15 minutes, the same GA came on the plane and asked if I was still interested because the 4 people in front of me were all together and didn't want to split up and they only needed one. I got $600 Visa gift card and an additional $200 Delta Ecredit and a nice room at the crowne plaza for the night. (There were 4 misconnects who threw a fit at the gate when the plane left 5 mins early) Morale of the story... You never know what will happen and for overnight VDBs you can get cash gift cards.
Oct 22, 2015, 4:07 pm
#1063
Suspended
Join Date: Mar 2014
Location: NYC
Programs: DL DM, AA PLT, Hertz PC
Posts: 1,056
DL1624 MSP-PHL was over by 7 on 21OCT. I was the 5th person on the vol list and they were offering $400 voucher to stay overnight. (Which I didn't think was worth it but kept myself on the list anyway) After waiting the GA told me to board with my EC+ seat. After about 15 minutes, the same GA came on the plane and asked if I was still interested because the 4 people in front of me were all together and didn't want to split up and they only needed one. I got $600 Visa gift card and an additional $200 Delta Ecredit and a nice room at the crowne plaza for the night. (There were 4 misconnects who threw a fit at the gate when the plane left 5 mins early) Morale of the story... You never know what will happen and for overnight VDBs you can get cash gift cards.
On a side note - could these 4 passengers claim IDB?
Oct 22, 2015, 4:29 pm
#1064
Join Date: May 2015
Posts: 2,881
Yikes, that sounds like a poor handling by the GA. If these 4 travelers missed the flight simply because it left 5 minutes early, then these travelers had to be on the ground and in the airport (probably running as fast as they could). Shouldn't the GA have known that from the data in their systems and at least held the plane until the scheduled departure time?
On a side note - could these 4 passengers claim IDB?
On a side note - could these 4 passengers claim IDB?
Oct 22, 2015, 4:30 pm
#1065
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
DL1624 MSP-PHL was over by 7 on 21OCT. I was the 5th person on the vol list and they were offering $400 voucher to stay overnight. (Which I didn't think was worth it but kept myself on the list anyway) After waiting the GA told me to board with my EC+ seat. After about 15 minutes, the same GA came on the plane and asked if I was still interested because the 4 people in front of me were all together and didn't want to split up and they only needed one. I got $600 Visa gift card and an additional $200 Delta Ecredit and a nice room at the crowne plaza for the night. (There were 4 misconnects who threw a fit at the gate when the plane left 5 mins early) Morale of the story... You never know what will happen and for overnight VDBs you can get cash gift cards.
I'm surprised they split $800 as $600 Visa and $200 Delta credit; I've always been offered one or the other. Did you ask for that or was it their offer?