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Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding

Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding

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Old Nov 30, 18, 9:55 am   -   Wikipost
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Last edit by: 3Cforme
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My (LoganFlyer's) guide to maximizing your bump chances on Delta:

https://www.flyertalk.com/forum/30484249-post1713.html

(The concise version:

1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
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Old May 11, 15, 7:43 am
  #916  
 
Join Date: Jun 2011
Location: ATL
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AGS-ATL-DEN, oversold by 2 on the AGS-ATL leg. Got $500 to take a cab to ATL (they paid) and a later DEN flight for self and co-worker.

2 requests over about a week for original routing credit (MQM and MQS) for the AGS-ATL leg went ignored. We'll see...
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Old May 11, 15, 7:48 am
  #917  
 
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Originally Posted by miraclebear2003 View Post
Of course then had to call the number, find out the luggage was on the original flights and go tell AA they could pay to deliver the luggage which they never handled.
That is correct - the carrier that transports you is responsible for your checked baggage, even if (as you note) they never touched it.

David
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Old May 11, 15, 1:04 pm
  #918  
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Originally Posted by DiverDave View Post
That is correct - the carrier that transports you is responsible for your checked baggage, even if (as you note) they never touched it.
Specifically, the carrier that transports you on your last segment.
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Old May 19, 15, 12:32 pm
  #919  
 
Join Date: Mar 2015
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Bid a $400 for DEN-LGA Monday afternoon departure
Told GA my planned route DEN-SLC-JFK redeye to get more MQM while no late for work :P
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Old May 19, 15, 12:57 pm
  #920  
 
Join Date: Jan 2014
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Originally Posted by dabu View Post
redeye to get more MQM while no late for work :P
Is no sleep before work worth a few extra MQM? I could see doing it for a couple thousand extra!
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Old May 19, 15, 3:58 pm
  #921  
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Originally Posted by EZEDoesIt View Post
Is no sleep before work worth a few extra MQM? I could see doing it for a couple thousand extra!
A few extra MQM plus a bunch of pseudo-cash.
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Old May 21, 15, 6:19 am
  #922  
 
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ATL-CRW

ATL-CRW 5/19 3:30pm flight was 3 over. I bid $500 at the kiosk. They started at $600 at the gate. I ended up with $800 and a premium seat on the 8:42pm flight.
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Old May 21, 15, 7:47 am
  #923  
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Originally Posted by cmontoya1015 View Post
ATL-CRW 5/19 3:30pm flight was 3 over. I bid $500 at the kiosk. They started at $600 at the gate. I ended up with $800 and a premium seat on the 8:42pm flight.
Kiosk bids do seem to be pretty meaningless, possibly Delta uses them as raw data to guess at starting bids. Has anybody asked a GA how they determine those?
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Old May 21, 15, 7:52 am
  #924  
 
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Originally Posted by sethb View Post
Has anybody asked a GA how they determine those?
An n of 1 and not a completely scientific observation. Flying SLC-ORD a few weeks ago, with an oversell of 2. I asked the agent what he was offering and he said "since it will be an overnight, $600 and hotel and meal vouchers."
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
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Old May 21, 15, 9:15 am
  #925  
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Originally Posted by mot29 View Post
An n of 1 and not a completely scientific observation. Flying SLC-ORD a few weeks ago, with an oversell of 2. I asked the agent what he was offering and he said "since it will be an overnight, $600 and hotel and meal vouchers."
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
Sure, overnights are more; but what is the formula, or do they play it by ear?
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Old May 21, 15, 9:31 am
  #926  
 
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I should've known better...

ATL-PHL last week. Bid $500 at kiosk. Got to gate and asked agent if she needed volunteers - she said looks like they won't, but asked for my seat number anyway.

Went to grab dinner, came back, and it appeared that they were clearing a bunch of people from the SB list already so I boarded with SKY and took my seat in FC.

Halfway through boarding, GA comes on and says she didn't want me to board and if I was still willing to volunteer. I said yes and she said she'd come get me.

Boarding finishes, GA comes back on, and says she didn't need me after all as there were a couple people who hadn't boarded yet that she was able to use.

Kudos to the GA for coming on board to check and keeping me informed, and of course I'd expect that she'd VDB the folks who hadn't boarded yet. But I'm still kicking myself from not stopping to ask her a second time before I got on the plane...
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Old May 21, 15, 10:12 am
  #927  
 
Join Date: Feb 2015
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Originally Posted by mot29 View Post
An n of 1 and not a completely scientific observation. Flying SLC-ORD a few weeks ago, with an oversell of 2. I asked the agent what he was offering and he said "since it will be an overnight, $600 and hotel and meal vouchers."
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
Are they still doing meal vouchers? A DL agent in SLC wouldn't give me any in March. I asked and she simply said they weren't doing them any more. I did get a hotel voucher by the way.

Last edited by drew870mitchell; May 21, 15 at 10:14 am Reason: added more information
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Old May 21, 15, 1:07 pm
  #928  
 
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Old May 21, 15, 4:33 pm
  #929  
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Originally Posted by drew870mitchell View Post
Are they still doing meal vouchers? A DL agent in SLC wouldn't give me any in March. I asked and she simply said they weren't doing them any more. I did get a hotel voucher by the way.
Seems to be a YMMV situation. I got a $10 meal voucher at RDU on a bump back in March.
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Old May 22, 15, 3:41 pm
  #930  
 
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Has anyone tried successfully (or not) to get a GUC or RUC instead of a e-voucher? RUC probably not so much value compared to the e-voucher though.
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