Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
#751
Join Date: Aug 2001
Location: Los Altos
Programs: Delta DM 2 Million Miler, Hilton DM, Priority Club Platinum
Posts: 1,112
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding
Heard from a passenger in the LAX SkyClub Sunday morning he took a bump on the last flight out Saturday night LAX-DTW $800 voucher plus overnight hotel and rebooked Sunday morning- an offer he couldn't refuse
#752
Join Date: Jul 2000
Location: Roanoke, VA
Programs: DL Gold Hilton Gold
Posts: 2,436
Watchful Jr. was flying red-eye LAX-ATL last Wednesday night and it was oversold by a few seats (not sure how many) and they offered $1000 voucher. When he jumped up in line they changed it and started taking two lists - how many would volunteer for the voucher and how many would volunteer for a $500 Amex gift card. He put his name on both lists. They wound up giving the gift cards. This was the last redeye out so he also received a hotel for a short sleep and the first flight out Thursday a.m.
(Oddly, since it took a few days for this e-gift card link to show up, I perused his DL wallet online and they had posted then closed two $499 vouchers into his account.)
(Oddly, since it took a few days for this e-gift card link to show up, I perused his DL wallet online and they had posted then closed two $499 vouchers into his account.)
#753
Join Date: Jan 2014
Location: MSP
Programs: Delta Platinum
Posts: 115
Yes, there's no harm in letting the GAs know if it looks like a full/ oversold flight. They'll generally announce an oversold situation 30+ minutes before boarding. Also, there's no reason not to be the first to volunteer. The first person and last person to volunteer will get paid the same. I learned this earlier this year. I accepted $300 as the first person to volunteer but they still needed a few more and ended up offering $600 to the last person. I ended up getting the full $600 which was a nice surprise since I said I'd take $300. I guess they do that otherwise no one would want to be the first to volunteer.
#754
Join Date: Mar 2010
Location: Minneapolis
Programs: Delta Plat Kool-Aid Drinker, Hyatt Diamond, SPG GM, Marriott GM, Hilton GM, and Priority Club GM
Posts: 1,184
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding
^ totally agree! You be surprised by the number of bumps I've got and there was never an announcement made.
#755
Join Date: May 2007
Location: LAS
Programs: Delta Gold Medallion
Posts: 258
At online check-in today, I received a potential oversell proposal for the second leg of my itinerary LAS-ATL-SRQ asking me if I wanted to be on the volunteer list. But there was a twist where they asked, "If you choose to be placed on the volunteer list, how much would you be willing to receive as compensation if we need you?" I was offered options to "bid" either $200, $300, $400 or $500. I selected $400 and a confirmation screen said my bid was accepted and that my flight itinerary will not change unless it is determined I am needed. So I guess if they need someone, the person who bids $200 or $300 would be selected ahead of me. The flight in question is a 7pm flight and there is only one more that day which also looks close to full. I am wondering if they have to put me on a flight the next morning if the hotel expense will be my responsibility since this wasn't mentioned in the OLCI proposal that I agreed to at $400.
#756
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Your "bid" is just information. There's no commitment until you agree with the GA about the actual compensation and new flight. If the flight is the next day, you should certainly get them to pay for the hotel.
#757
Join Date: May 2007
Location: LAS
Programs: Delta Gold Medallion
Posts: 258
Thanks for the clarification sethb. I have never seen this when checking in online since I do not travel Delta that much. Its good to know that there is no obligation and that they are just trying to get information from people.
#758
Join Date: Aug 2011
Posts: 866
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding
I just got a nice $500 for DFW to ATL. They put me on an AA flight about 2 hours later. Well worth it to me.
Question in the voucher. I need a mileage run to maintain Diamond and have been looking at some options. If I book a ticket with the voucher don't earn miles/MQMs. I know if I use pay with miles you only get it for flights in first.
Question in the voucher. I need a mileage run to maintain Diamond and have been looking at some options. If I book a ticket with the voucher don't earn miles/MQMs. I know if I use pay with miles you only get it for flights in first.
#759
Join Date: Apr 2004
Posts: 1,614
I just got a nice $500 for DFW to ATL. They put me on an AA flight about 2 hours later. Well worth it to me.
Question in the voucher. I need a mileage run to maintain Diamond and have been looking at some options. If I book a ticket with the voucher don't earn miles/MQMs. I know if I use pay with miles you only get it for flights in first.
Question in the voucher. I need a mileage run to maintain Diamond and have been looking at some options. If I book a ticket with the voucher don't earn miles/MQMs. I know if I use pay with miles you only get it for flights in first.
#760
Join Date: Aug 2001
Location: Los Altos
Programs: Delta DM 2 Million Miler, Hilton DM, Priority Club Platinum
Posts: 1,112
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding
$800 Amex gift cards LAX-Maui, and then another $800 Amex gift cards LAX-HNL next day. Both came Priority mail in less than a week $250x6 and $50x2
#762
Join Date: May 2007
Location: LAS
Programs: Delta Gold Medallion
Posts: 258
Well, the ATL-SRQ flight that I mentioned ended up not needing any volunteers, but it did go out completely full on the MD-90 with more than 45 on the upgrade list as well. This airport is a zoo every time I experience it. Now that I think about it, my desire to get out of there on a connection is much greater than any potential compensation to stay longer.
#763
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,037
I was on DL1386 SJU-ATL today and they were looking for volunteers. Sadly, the agent wasn't able to find any space on the JFK non-stop today (I was connecting in ATL to EWR) so I didn't get to find out what the offer would have been.
#764
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
Ideally, I would be compensated with ice cream and shoe shining vouchers in addition to my first class ticket.
#765
Join Date: Feb 2009
Location: LAX
Programs: HH Diamond, SPG Gold, Marriott Elite Gold
Posts: 1,032
Hi. I received an $800 voucher last June for a voluntary bump from a redeye LAX-DTW flight...no hotel. Anyway, the voucher must be used for a ticket in my name. Any residual credit can be used for a companion on the same itinerary. Are they strict with that? I'd like to purchase a ticket for just my wife. I didn't remember vouchers having those restrictions in the past. Thanks.