Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
#362
Join Date: Jan 2012
Location: MSP
Programs: Marriott LT Titanium, UA Silver (via Marriott)
Posts: 642
It looks like baclubflyer might already be in the air, but I was searching to post a question on almost the same flight. My return flight PVG-DTW has one open seat. I've been checking for weeks to try to get in an exit row or economy comfort, but it just keeps getting fuller.
My flight leaves at 10am. There is another flight that leaves at 9:35am going through NRT which has better seats on offer.
Is it possible to volunteer for another flight before you get to the airport? I'd do it with no compensation other than more leg room ...
My flight leaves at 10am. There is another flight that leaves at 9:35am going through NRT which has better seats on offer.
Is it possible to volunteer for another flight before you get to the airport? I'd do it with no compensation other than more leg room ...
#363
Join Date: Sep 2011
Location: Wherever I happen to be....
Programs: DL EOS...
Posts: 1,111
Delta has finally worked out the glitch in the system -- funny how they can fix things when it doesn't benefit pax -- where your original fare class will prevail for RDM/MQM regardless of class of rebooking. I've been rebooked a few times over the last couple months for IROPS and haven't gotten fare class bonuses for any of them when rebooked in full Y. (Upgrades, though!)
ORC would only be 100-200 MQM difference but since this was my next to last flight of 2012 maybe I should push my luck/karma?
Definitely interesting how Delta surveyed the situation and realized I might be in position to help adjust that particular flight load? Glad they asked and 'hope I can help again in the future?
#364
Join Date: Oct 2011
Location: SMX
Programs: DL FO
Posts: 319
.....
Last edited by Ooompa Loompa; Oct 31, 2012 at 7:17 am Reason: wrong thread
#365
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
$400 today SFO-ATL, could have taken more I guess. Rerouted to my final destination, hoping for ORC.
#366
$400 voucher + upgrade to business on both of my segments (SEA-CDG-HAM), $18 for food, and a night at the Doubletree for a VDB today. Flying out tomorrow on the same flight
One other person took the same deal as I did, and two other people (who were already on the plane) took $700 in travel vouchers and coach tomorrow.
Neil
One other person took the same deal as I did, and two other people (who were already on the plane) took $700 in travel vouchers and coach tomorrow.
Neil
#367
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,289
#368
Join Date: Apr 2010
Location: Boston
Programs: AA Plat Exec
Posts: 445
My SFO-JFK seems like it will be sold out. I have an economy ticket, GM and time to fly later.
If the flight is indeed sold out, I am planning to volunteer and was wondering what will be the compensation:
- is it negotiable?
- if multiple people volunteer, does my GM give me a chance to be the one picked upfor a later flight?
- i have a straight SFO-JFK: can they re-route me to a trip with 1 connection (with my agreement)?
If the flight is indeed sold out, I am planning to volunteer and was wondering what will be the compensation:
- is it negotiable?
- if multiple people volunteer, does my GM give me a chance to be the one picked upfor a later flight?
- i have a straight SFO-JFK: can they re-route me to a trip with 1 connection (with my agreement)?
#369
Join Date: May 2012
Location: MSP
Programs: Delta Skymile DM, Marriott Platinum, PC Gold, Avis Chairman's Club, National EE
Posts: 728
Get to th GA at least 1 hour ahead of time.
Most likely a $400 voucher unless they just can"t get others. How oversold is it? If you DM deltaassist, they can tell you if it is oversold, and sometims they will say "slightly" or some other indicator.
The best tie breaker is to b 1st. The next is to to provide options on flights.
THat brings up your last question. Yes. In fact, it could open up lots of options. SEA, MSP, ATL LAX, DTW come to mind. Maybe even 2 if your looking to build miles before the EOY
Also may be able to get you in 1st.
Most likely a $400 voucher unless they just can"t get others. How oversold is it? If you DM deltaassist, they can tell you if it is oversold, and sometims they will say "slightly" or some other indicator.
The best tie breaker is to b 1st. The next is to to provide options on flights.
THat brings up your last question. Yes. In fact, it could open up lots of options. SEA, MSP, ATL LAX, DTW come to mind. Maybe even 2 if your looking to build miles before the EOY
Also may be able to get you in 1st.
My SFO-JFK seems like it will be sold out. I have an economy ticket, GM and time to fly later.
If the flight is indeed sold out, I am planning to volunteer and was wondering what will be the compensation:
- is it negotiable?
- if multiple people volunteer, does my GM give me a chance to be the one picked upfor a later flight?
- i have a straight SFO-JFK: can they re-route me to a trip with 1 connection (with my agreement)?
If the flight is indeed sold out, I am planning to volunteer and was wondering what will be the compensation:
- is it negotiable?
- if multiple people volunteer, does my GM give me a chance to be the one picked upfor a later flight?
- i have a straight SFO-JFK: can they re-route me to a trip with 1 connection (with my agreement)?
#370
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,067
My SFO-JFK seems like it will be sold out. I have an economy ticket, GM and time to fly later.
If the flight is indeed sold out, I am planning to volunteer and was wondering what will be the compensation:
- is it negotiable?
- if multiple people volunteer, does my GM give me a chance to be the one picked upfor a later flight?
- i have a straight SFO-JFK: can they re-route me to a trip with 1 connection (with my agreement)?
If the flight is indeed sold out, I am planning to volunteer and was wondering what will be the compensation:
- is it negotiable?
- if multiple people volunteer, does my GM give me a chance to be the one picked upfor a later flight?
- i have a straight SFO-JFK: can they re-route me to a trip with 1 connection (with my agreement)?
This flight has a very high no-show factor. Don't be surprised if they don't need anyone.
#372
Join Date: May 2008
Programs: DL AA UA
Posts: 2,359
Get to th GA at least 1 hour ahead of time.
Most likely a $400 voucher unless they just can"t get others. How oversold is it? If you DM deltaassist, they can tell you if it is oversold, and sometims they will say "slightly" or some other indicator.
The best tie breaker is to b 1st. The next is to to provide options on flights.
THat brings up your last question. Yes. In fact, it could open up lots of options. SEA, MSP, ATL LAX, DTW come to mind. Maybe even 2 if your looking to build miles before the EOY
Also may be able to get you in 1st.
Most likely a $400 voucher unless they just can"t get others. How oversold is it? If you DM deltaassist, they can tell you if it is oversold, and sometims they will say "slightly" or some other indicator.
The best tie breaker is to b 1st. The next is to to provide options on flights.
THat brings up your last question. Yes. In fact, it could open up lots of options. SEA, MSP, ATL LAX, DTW come to mind. Maybe even 2 if your looking to build miles before the EOY
Also may be able to get you in 1st.
#373
Join Date: Jun 2005
Location: Near an airport
Programs: FB, EB, Delta, AC, PC, HH.
Posts: 1,991
Would anyone know how often LAX-MSP and MSP-AMS are oversold? I'm not in a rush to go home.
#374
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
My recent experience is that DL is being really proactive -- coming back a few weeks ago PHX-MSP-DCA, I got a call from an agent in Phoenix a few hours before my flight -- he asked if I would be willing to fly through ATL instead because there as an equipment swap on the PHX-MSP flight -- assured me he would protect my upgrades. Actually got me home about 15 minutes early.
Returning from PRG-JFK, got an opup.
Last spring scored $600 for a 4 hour delay coming back from NRT -- routed through SFO and MSP instead of just through DTW.
#375
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Rrgh - today was the first time in a while I've been on a flight where they actually needed seats. Volunteered ATL-MEM and was offered $400, but as the next flight was already way overbooked, too, the GA was only offering the following one 4 hours later. Since I was meeting colleagues in MEM before that one would arrive, I declined.
Turns out those colleagues had their flights out of NYC cancelled for WX, got rerouted through ATL to standby on the flight I was offered to be confirmed in, didn't make the standby and got confirmed on an even later flight and given meal vouchers.
I took my original flight to MEM and am now parked in the SC waiting for them to show up. And as I'm sitting here, I get a text message saying that they just got $300 vouchers for being delayed due to WX.
I know, I got on the flight I booked, sat in the seat that I picked, and DL got me where I needed to go as promised WRT my particular ticket. I turned down the VDB and that was my choice. Still, it was slightly annoying that I turned down the VDB to get here on time when it turned out that I could have taken the later flight and still made my now-postponed meeting. But hearing that DL dished out $300 to each of my coworkers, none of whom even have status, for a WX delay turned annoying into borderline aggravating....
/vent off
Turns out those colleagues had their flights out of NYC cancelled for WX, got rerouted through ATL to standby on the flight I was offered to be confirmed in, didn't make the standby and got confirmed on an even later flight and given meal vouchers.
I took my original flight to MEM and am now parked in the SC waiting for them to show up. And as I'm sitting here, I get a text message saying that they just got $300 vouchers for being delayed due to WX.
I know, I got on the flight I booked, sat in the seat that I picked, and DL got me where I needed to go as promised WRT my particular ticket. I turned down the VDB and that was my choice. Still, it was slightly annoying that I turned down the VDB to get here on time when it turned out that I could have taken the later flight and still made my now-postponed meeting. But hearing that DL dished out $300 to each of my coworkers, none of whom even have status, for a WX delay turned annoying into borderline aggravating....
/vent off