Nov 30, 2018, 8:49 am
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
Mar 28, 2016, 5:16 pm
#1156
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
This was a good outcome all around: $800 voucher, overnight in a good hotel, upgrade on the flight where I'd originally been upgraded (but not the second segment; that wasn't going to happen on the original itinerary either), and ORC. Plus I enjoyed an extra evening and dinner with a friend in Mexico City.
Apr 2, 2016, 5:35 am
#1157
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,037
I'm at JFK right now flying to AUS. They are looking for six volunteers. First offer was $500. They upped it to $600 about five minutes later. Sadly, I don't see any decent alternatives today.
Now up to $800.
Now up to $1,000.
Now up to $1,300.
Now up to $800.
Now up to $1,000.
Now up to $1,300.
Last edited by FlyinHawaiian; Apr 2, 2016 at 5:50 am
Apr 2, 2016, 6:13 pm
#1158
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Apr 2, 2016, 6:22 pm
#1159
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,037
Nope; we decided we didn't want to give up too much of our time in AUS, but $2,600 in bump compensation was tempting!
Apr 4, 2016, 11:49 am
#1160
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
Apr 4, 2016, 1:51 pm
#1161
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
You have got to be kidding me....you didn't take $2,600??? Wow, I'm never in THAT big of a hurry to get anywhere, of course I would have ran to the counter at $500.
Apr 4, 2016, 1:52 pm
#1162
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Picked up $500 yesterday on a PDX-MSP-STL itinerary: rerouted -SLC-STL with a total delay of 4.5 hours and got the FCU on both legs (first at ticketing and second at the gate). Felt pretty good about it until the next gate over at PDX offered $1,000 for a SEA flight. That's a three hour drive!!
It looks like DL has thrown at least one 737 on the route already.
Apr 4, 2016, 3:49 pm
#1164
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Even buying 2 $300 tickets it's still a good deal. (And you can get a refund on your ticket in addition to VDB compensation, if you don't fly it. You can even refund one way and not have them cancel the return, if you ask nicely.)
Apr 4, 2016, 4:09 pm
#1165
Join Date: Dec 2009
Location: SAN
Posts: 4,923
Yesterday: LAS-LAX GA comes onboard and offers $700 for flight today. No takers, so he raises it to $800 and hotel. Lady in back got another night in Vegas. I couldn't do it...stupid schedule😧
Apr 4, 2016, 11:59 pm
#1166
Join Date: Nov 2008
Programs: DL PM, MM; Marriott Plat
Posts: 458
SEA-LAX, 8:04 AM flight and I ask if it is overbooked and GA said yes, next available flight gets in at 11:00 PM. I said OK even though I had gotten upgrade on original flight. GA then said that a seat opened in first on a flight that got in at 9:00 PM and put me in it. Forgot to ask what the offer was (too rushed, expected $500 range). Then GA announces they need one more volunteer for $1000. After getting $1000 voucher and BP for next flight I found a routing through SMF that got in at 4:00PM. So did the SDC and got in sooner. Nice when you know the system.
Funny part is when I got the counter, another GA said they needed to reprint docs for flight. GA told me to wait a second while he set it up and I said "Take your time." That seemed to make his day.
Funny part is when I got the counter, another GA said they needed to reprint docs for flight. GA told me to wait a second while he set it up and I said "Take your time." That seemed to make his day.
Apr 5, 2016, 4:50 am
#1167
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,037
Please let me assure all that I did look at both Delta other airline routings using ITA and didn't see anything that would get us to AUS without giving up at least six hours of our day.
Last edited by FlyinHawaiian; Apr 5, 2016 at 4:55 am
Apr 8, 2016, 4:18 am
#1168
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
Apr 9, 2016, 8:22 am
#1169
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
JFK-LHR last night. Oversold by 9... Per friendly sky club guest who had access to internal DL system.
I had already Volunteered myself +1 travel companion at check in.
Talked to gate agent. She offered $1200 each for "very good" seats on the next day's evening flight. She would NOT confirm Delta One but I could read between the lines. I was traveling with an elderly companion and legroom & aisle access are required for long flights. So I politely asked for D1 but she would not confirm just again said these are very good seats. We had prime delta comfort seats on our original flight booked months. Then offer went to $1300 and we agreed.
So for 23 hours delay starting a 9 day vacation we each got $1300 gift card, Taxi voucher from/to airport and confirmed delta one seats!!
Best travel day ever!
Looking forward to delta one across the pond tonight.
I had already Volunteered myself +1 travel companion at check in.
Talked to gate agent. She offered $1200 each for "very good" seats on the next day's evening flight. She would NOT confirm Delta One but I could read between the lines. I was traveling with an elderly companion and legroom & aisle access are required for long flights. So I politely asked for D1 but she would not confirm just again said these are very good seats. We had prime delta comfort seats on our original flight booked months. Then offer went to $1300 and we agreed.
So for 23 hours delay starting a 9 day vacation we each got $1300 gift card, Taxi voucher from/to airport and confirmed delta one seats!!
Best travel day ever!
Looking forward to delta one across the pond tonight.
Apr 10, 2016, 11:41 pm
#1170
Join Date: Mar 2015
Posts: 1,989
JFK-LHR last night. Oversold by 9... Per friendly sky club guest who had access to internal DL system.
I had already Volunteered myself +1 travel companion at check in.
Talked to gate agent. She offered $1200 each for "very good" seats on the next day's evening flight. She would NOT confirm Delta One but I could read between the lines. I was traveling with an elderly companion and legroom & aisle access are required for long flights. So I politely asked for D1 but she would not confirm just again said these are very good seats. We had prime delta comfort seats on our original flight booked months. Then offer went to $1300 and we agreed.
So for 23 hours delay starting a 9 day vacation we each got $1300 gift card, Taxi voucher from/to airport and confirmed delta one seats!!
Best travel day ever!
Looking forward to delta one across the pond tonight.
I had already Volunteered myself +1 travel companion at check in.
Talked to gate agent. She offered $1200 each for "very good" seats on the next day's evening flight. She would NOT confirm Delta One but I could read between the lines. I was traveling with an elderly companion and legroom & aisle access are required for long flights. So I politely asked for D1 but she would not confirm just again said these are very good seats. We had prime delta comfort seats on our original flight booked months. Then offer went to $1300 and we agreed.
So for 23 hours delay starting a 9 day vacation we each got $1300 gift card, Taxi voucher from/to airport and confirmed delta one seats!!
Best travel day ever!
Looking forward to delta one across the pond tonight.