Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
#406
Join Date: Nov 2012
Programs: Delta DM, SPG Plat, Marriott Plat, IHG Spire
Posts: 1,021
If they are deposited in MyWallet, then by nature they should be combineable, as when you make a purchase, you simply tap into your MyWallet balance--it doesn't matter what source of your MyWallet balance is (whether it's 30 small deposits or one big deposits). So if you deposit two $300 bump vouchers in your MyWallet, they should be usable as a single balance of $600.
I can't even redeem mine online as they wrote it as FirstMiddle Last, instead of First Middle Last, and somewhere in there Delta updated my profile from one to the other. I'll likely have to call to get it to work.
#407
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
I really should unsubscribe from this thread...no idea why I'm subscribed to it, as I don't (usually) fly DL, and this is the second time it has tripped me up...
#408
Join Date: Feb 2011
Location: Somewhere above the Mason-Dixon
Programs: DL Ham Samich
Posts: 1,661
VDB'ed for 600 + 25 food voucher "gift card" think on 3/9 on the nonstop MSP-SJU
Second passenger received as well... It'll be nice since it was a full Y fare!
Second passenger received as well... It'll be nice since it was a full Y fare!
#409
Join Date: Jul 2010
Location: On the road somewhere
Programs: DL, National, Marriott, Hilton
Posts: 4,304
Hello from DL1401 BOS-ATL
The kiosk asked me if I wanted to bid to volunteer. I am heading to PBI, and could've gone on the 7:15a flight and still made my connection. I put $300 seeing that as a fair price.
GAs were soliciting at the gate for $300 as well. I didn't bother going up since I had already entered a bid at the kiosk. The GA called me up, mentioned that she could put me on the 7:15a flight to ATL, but there would be no comp since I would still be able to make my original connection in ATL. She said it was up to me. I chose to stuck on the flight I was on since there was no comp available.
The kiosk asked me if I wanted to bid to volunteer. I am heading to PBI, and could've gone on the 7:15a flight and still made my connection. I put $300 seeing that as a fair price.
GAs were soliciting at the gate for $300 as well. I didn't bother going up since I had already entered a bid at the kiosk. The GA called me up, mentioned that she could put me on the 7:15a flight to ATL, but there would be no comp since I would still be able to make my original connection in ATL. She said it was up to me. I chose to stuck on the flight I was on since there was no comp available.
#410
Join Date: Apr 2010
Location: Boston
Programs: AA Plat Exec
Posts: 447
Let's say I get 2 VDB of $300 each. If I understand correctly, there is only 2 ways to redeem those:
- If I travel alone, I can only redeem 1 VDB at a time
- If I travel with someone, I can each redeem 1 VDB for my ticket and one VDB for my friend's ticket (both VDB under my name) as long as I reserved both tickets at the same time?
If I redeem miles for an award ticket, can i apply 1 of my VDB for my friend who is traveling with me (with a paid ticket)?
- If I travel alone, I can only redeem 1 VDB at a time
- If I travel with someone, I can each redeem 1 VDB for my ticket and one VDB for my friend's ticket (both VDB under my name) as long as I reserved both tickets at the same time?
If I redeem miles for an award ticket, can i apply 1 of my VDB for my friend who is traveling with me (with a paid ticket)?
#411
Join Date: Oct 2012
Posts: 672
Hello from DL1401 BOS-ATL
The kiosk asked me if I wanted to bid to volunteer. I am heading to PBI, and could've gone on the 7:15a flight and still made my connection. I put $300 seeing that as a fair price.
GAs were soliciting at the gate for $300 as well. I didn't bother going up since I had already entered a bid at the kiosk. The GA called me up, mentioned that she could put me on the 7:15a flight to ATL, but there would be no comp since I would still be able to make my original connection in ATL. She said it was up to me. I chose to stuck on the flight I was on since there was no comp available.
The kiosk asked me if I wanted to bid to volunteer. I am heading to PBI, and could've gone on the 7:15a flight and still made my connection. I put $300 seeing that as a fair price.
GAs were soliciting at the gate for $300 as well. I didn't bother going up since I had already entered a bid at the kiosk. The GA called me up, mentioned that she could put me on the 7:15a flight to ATL, but there would be no comp since I would still be able to make my original connection in ATL. She said it was up to me. I chose to stuck on the flight I was on since there was no comp available.
#412
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
You also lose the seat you've picked. I wouldn't do it for free unless it gave me a confirmed upgrade, a better aircraft type (RJ to mainline, lounger to flat bed, etc.), or maybe a nonstop.
#413
Join Date: Dec 2012
Location: ATL F-Terminal
Programs: Hilton C, Marriott Pt, Delta Pt
Posts: 249
Let's say I get 2 VDB of $300 each. If I understand correctly, there is only 2 ways to redeem those:
- If I travel alone, I can only redeem 1 VDB at a time
- If I travel with someone, I can each redeem 1 VDB for my ticket and one VDB for my friend's ticket (both VDB under my name) as long as I reserved both tickets at the same time?
If I redeem miles for an award ticket, can i apply 1 of my VDB for my friend who is traveling with me (with a paid ticket)?
- If I travel alone, I can only redeem 1 VDB at a time
- If I travel with someone, I can each redeem 1 VDB for my ticket and one VDB for my friend's ticket (both VDB under my name) as long as I reserved both tickets at the same time?
If I redeem miles for an award ticket, can i apply 1 of my VDB for my friend who is traveling with me (with a paid ticket)?
Here's the rule:
Redemption/Transferability: Voucher is non-transferable unless assigned to someone traveling with the original voucher owner on the same reservation at the time the voucher is being redeemed. A maximum of one voucher per passenger may be applied and used on one ticket.
#414
Join Date: Apr 2010
Location: Boston
Programs: AA Plat Exec
Posts: 447
1) If i buy a refundable ticket of $500 and use a VDB of $300: by cancelling the ticket, the would refund me the $200 and give back the same VDB of $300?
2) If i buy a no-change-fee ticket of $500 and use a VDB of $300: if i chance the ticket for a ticket that would now cost $300 more, would I be able to trick the system and apply a 2nd VDB?
#415
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
The kiosk asked me if I wanted to bid to volunteer. I am heading to PBI, and could've gone on the 7:15a flight and still made my connection. I put $300 seeing that as a fair price.
GAs were soliciting at the gate for $300 as well. I didn't bother going up since I had already entered a bid at the kiosk. The GA called me up, mentioned that she could put me on the 7:15a flight to ATL, but there would be no comp since I would still be able to make my original connection in ATL. She said it was up to me. I chose to stuck on the flight I was on since there was no comp available.
GAs were soliciting at the gate for $300 as well. I didn't bother going up since I had already entered a bid at the kiosk. The GA called me up, mentioned that she could put me on the 7:15a flight to ATL, but there would be no comp since I would still be able to make my original connection in ATL. She said it was up to me. I chose to stuck on the flight I was on since there was no comp available.
Second, you could have pointed out the increased risk of missing your connection if the flight is delayed, and used that to request some compensation.
#416
Join Date: Sep 2001
Programs: AA, ExPlat, DL Sil, UAL Sil, Hilt Dia, Marr Plat
Posts: 168
Make my connection shorter risking possibly missing it if something goes wrong and then not pay me for it? Thanks but no thanks. Good luck finding someone else to do it for free. I appreciate them trying to move people around in the cheapest way possible but seeing as they don't have to move you on any other flights this seems like a no brainer rather than having to completely redo someone else's itinerary. I'm wondering if they found someone else to do it for free.
#417
Join Date: Nov 2012
Programs: Delta DM, SPG Plat, Marriott Plat, IHG Spire
Posts: 1,021
I'll piggyback on the voucher questions...
If I have a $600 voucher, can I use it for 2 $300 tickets, one for me and one for my companion?
If I have a $600 voucher, can I use it for 2 $300 tickets, one for me and one for my companion?
#418
Join Date: Nov 2010
Location: BNA/SAN
Programs: DL PM 1.5 MM , Hilton Diamond, Marriott Lifetime Plat
Posts: 754
Thanks. Two additional questions
1) If i buy a refundable ticket of $500 and use a VDB of $300: by cancelling the ticket, the would refund me the $200 and give back the same VDB of $300?
2) If i buy a no-change-fee ticket of $500 and use a VDB of $300: if i chance the ticket for a ticket that would now cost $300 more, would I be able to trick the system and apply a 2nd VDB?
1) If i buy a refundable ticket of $500 and use a VDB of $300: by cancelling the ticket, the would refund me the $200 and give back the same VDB of $300?
2) If i buy a no-change-fee ticket of $500 and use a VDB of $300: if i chance the ticket for a ticket that would now cost $300 more, would I be able to trick the system and apply a 2nd VDB?
The value of the ticket (which included the $200 cert) was placed in my account as a new certificate for the total amount of the ticket, minus $150 change fee. I would assume it would be the same by using VDB vouchers as both are treated as cash in your account when you purchase a ticket.
#419
Join Date: Apr 2010
Location: Boston
Programs: AA Plat Exec
Posts: 447
The value of the ticket (which included the $200 cert) was placed in my account as a new certificate for the total amount of the ticket, minus $150 change fee. I would assume it would be the same by using VDB vouchers as both are treated as cash in your account when you purchase a ticket.
here is my example: I book a flight of ~$120 and make it 'flexible' ('Flex option), so it cost me near $300, that I pay with my 1st VDB voucher. Then I cancel that ticket => Delta issues a new voucher (but does it have the combination limitation? that is my question?)
If i redo the same process with my 2nd $300 VDB. Now that I have 2 flights cancelled and got 2 certificated back into my account: can I combine those to buy a unique $600 ticket?
#420
Join Date: Jul 2009
Programs: Hilton Gold, Club Carlson Gold, IHG Platinum
Posts: 112
Received no comp because award ticket.
Two days ago My wife, daughter, and I were traveling MSP - LAX - KOA - HNL on award tickets. The first segments were DL and the final segment was HA. The segment from LAX to KOA was very oversold. Delta was offering $400. I volunteered if they could put us on the next flight to HNL. The Delta GA said they would not offer me any comp because it was a more direct flight. Against my better judgement I accepted because I would arrive in HNL two hours earlier. I asked the GA if she would guarantee that our checked luggage would follow. She said yes. So we took the offer of going direct from LAX to HNL. Well our luggage did not arrive. Our luggage arrived 24 hours later to our hotel in HNL.
So is there any recourse for the inconvenience they caused me for no luggage for a day and the hassle of me having to track it down? Also it irritates me that they would not offer me any comp because I was on award tickets but they kept offering others $400, free hotels, and transportation.
So is there any recourse for the inconvenience they caused me for no luggage for a day and the hassle of me having to track it down? Also it irritates me that they would not offer me any comp because I was on award tickets but they kept offering others $400, free hotels, and transportation.