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-   -   Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019] (https://www.flyertalk.com/forum/delta-air-lines-skymiles/49279-compensation-bumps-voluntary-involuntary-denied-boarding-2000-2019-a.html)

DLBeno Aug 6, 2009 6:28 pm


Originally Posted by zsmith2 (Post 12186909)
Technology...the way they calculate oversells are so skewed only b/c it actually relies on agents being truthful and reliable.

There is some truth to this.

3Cforme Aug 6, 2009 6:38 pm


Originally Posted by StayingHomeIsBetter (Post 12183806)
DL is often near the top of the list when it comes to IDB/VDB statistics. In other words, other airlines don't appear to use the brute force approach to ensuring a full plane to the degree that DL does.

For people who wish to see data before formulating their criticism, I point you to page 35.

2,372 IDBs out 14.4 million emplaned passengers in 2Q09. Yes, not even 30/day on average, across Delta's 300+ destinations.

http://airconsumer.dot.gov/reports/2...200908ATCR.PDF

secretsea18 Aug 6, 2009 7:16 pm


Originally Posted by 3Cforme (Post 12187013)
For people who wish to see data before formulating their criticism, I point you to page 35.

2,372 IDBs out 14.4 million emplaned passengers in 2Q09. Yes, not even 30/day on average, across Delta's 300+ destinations.

http://airconsumer.dot.gov/reports/2...200908ATCR.PDF

Interesting statistics... I was on a flight (seat 1C) where they called 9 names to be deplaned, due to overbooking...

mbru Aug 6, 2009 7:23 pm

$600 atl-lax
 
This morning flight 2083 they were offering $600 for VDB ATL to LAX. Not many people jumped at it.

StayingHomeIsBetter Aug 6, 2009 9:23 pm


Originally Posted by 3Cforme (Post 12187013)
For people who wish to see data before formulating their criticism, I point you to page 35.

2,372 IDBs out 14.4 million emplaned passengers in 2Q09. Yes, not even 30/day on average, across Delta's 300+ destinations.

http://airconsumer.dot.gov/reports/2...200908ATCR.PDF

I followed your link to page 35 and found 4,744 IDBs and 28,853,560 emplaned passengers for Jan thru June of 2009. The IDB rate per 10,000 pax is essentially the same as your numbers.

[Just figured it out... you are referring to page 35 in the PDF file, which is page 34 in the report. I was going by the report page numbers. Bottom line... performance from 2Q09 is essentially the same IDB rate as for 1Q09+2Q09.]

For total IDBs and VDBs, DL was ahead of every legacy carrier except USAir. Two of DL's "exclusive" commuter carriers held the two top spots on the list for most frequent IDB+VDB. Collectively, they add another 3423 IDBs to the DL system... almost doubling the total.

30 IDBs per day is not a large number... unless you are one of the 30.

My points remain... handling IDBs and VDBs is just another impediment to DL getting a flight off on time. And other airlines have proven that they can handle their overbooking more precisely than DL.

OHDL1 Aug 7, 2009 2:52 am


Originally Posted by secretsea18 (Post 12187150)
Interesting statistics... I was on a flight (seat 1C) where they called 9 names to be deplaned, due to overbooking...

No...if you were on the aircraft...and 9 customers were asked to deplane...then it was due to a weight/balance issue and not overbooking. At least it seems that way to me.

Blank Sheet Sep 23, 2009 6:58 pm

Reading another thread to see an international VDB offer starting at $600. When no takers it was upped to $700. Doesn't that seem like a low ball offer for an international VDB?

Most fares probably ran over the $600 mark depending on origin. Still learning DL and this thread clearly outlines the $600 to $750 range but my experience with other carriers is much closer to 1K. So if in an international VDB situation with DL, I guess requesting 1K isn't going to fly? So how much power does the GA have to negotiate a deal?

Also I haven't read where DL will rebook you in BE for the next flight out. BE and $$$ might work. I may have an opportunity coming up shortly to try this out but as always it subject to change.

DLBeno Sep 23, 2009 9:27 pm


Originally Posted by Blank Sheet (Post 12427949)
So how much power does the GA have to negotiate a deal?

The GA has all of the negotiating powers of Gordon Gekko.

Seriously.

MrAndy1369 Sep 23, 2009 9:49 pm

Let's hope that being VDB'ed and given more compensation doesn't also result in not being rebooked into F on the next flight out. That's always a nice treat.

jjglaze77 Sep 23, 2009 10:17 pm

From recent experience, I can say that it's all in the negotiation. $1,000 is possible. B/E is possible. "Make them an offer they can't refuse."

OHDL1 Sep 24, 2009 3:21 am


Originally Posted by jjglaze77 (Post 12428767)
From recent experience, I can say that it's all in the negotiation. $1,000 is possible. B/E is possible. "Make them an offer they can't refuse."

I guess 1K is "possible". But, as the computers are programmed to the levels of 400, 600 and for international...750....I like to hear how the GA would work around that. DLBeno...any thoughts??

pbarnette Sep 24, 2009 4:05 am

deleted...

GUWonder Sep 24, 2009 5:24 am


Originally Posted by OHDL1 (Post 12183712)
TOO many IDB's

That is indeed what spurred the change. IDBs are up across US airlines, and that's not a surprise when VDB compensation being offered is low and capacity is being cut.

Interest in VDB declines when the VDB compensation is considered low and when taking a VDB means longer delays to get to the destination because of what capacity cuts mean.

someday Sep 24, 2009 5:33 am

for sure.

troyintn Sep 24, 2009 6:27 am


Originally Posted by AndyTLe (Post 12181526)
Interesting. I wonder what spurred the change. Maybe DL has tweaked the formula in calculating oversells.

There are to many IDB, those cost even more and all the airlines are hearing about why the percents are going up. USA today had some stuff about it a couple of weeks ago. They are not getting enough VDBs since the next flight may be the next day etc.


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